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Shangri-La Toronto

5.0 star property
5-star luxury hotel near Metro Toronto Convention Centre

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Exterior
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Ballroom
Turkish bath, body treatments, hydrotherapy, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Spa

Explore the area

View in a map
188 University Avenue, Toronto, ON, M5H 0A3
  • Rogers Centre
    ‪10 min walk‬
  • CN Tower
    ‪10 min walk‬
  • Scotiabank Arena
    ‪11 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)
  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 520 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Shangri-La)

  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Garden)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (View)

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed (View)

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Terrace

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 820 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Designer Suite

Signature Designer Suite | 1 bedroom, premium bedding, minibar, in-room safe

Signature Designer Suite

  • 940 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Owner)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Owner)

  • 1100 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Toronto

Downtown Toronto stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find Queen Street West and Metro Toronto Convention Centre. CF Toronto Eaton Centre and Rogers Centre are also within half a mile (1 km).

What's nearby

  • CF Toronto Eaton Centre - 8 min walk - 0.5 miles
  • Rogers Centre - 10 min walk - 0.5 miles
  • CN Tower - 10 min walk - 0.5 miles
  • Ripley's Aquarium of Canada - 11 min walk - 0.6 miles
  • Scotiabank Arena - 11 min walk - 0.6 miles

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Frenchy Bar et Brasserie - ‬3 min walk
  • ‪Pizzeria Libretto - ‬3 min walk
  • ‪The Burger's Priest - ‬1 min walk

About this property

Shangri-La Toronto

5-star luxury hotel near Metro Toronto Convention Centre
Shangri-La Toronto offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Shangri-La Toronto. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

  • 202 guestrooms or units
  • 66 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LCD TV with satellite channels
  • iPad
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

How close is Shangri-La Toronto to the airport?

Shangri-La Toronto is 1.9 mi (12-min drive) away from the Billy Bishop Toronto City Airport (YTZ) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Toronto?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Sep 10, 2025 start from $413.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Toronto have an airport shuttle?

Shangri-La Toronto offers an airport shuttle 24 hours a day, on request, for a charge of CAD 199 per vehicle, roundtrip.

How close is Shangri-La Toronto to the beach?

This hotel is 2.2 mi (12-min drive) from Hanlan's Point Beach and 4.5 mi (17-min drive) from Woodbine Beach. Don't forget your sunscreen!

Does Shangri-La Toronto offer free breakfast?

Free breakfast isn’t provided at Shangri-La Toronto, but full breakfast is offered for a fee of CAD 56 for adults and CAD 56 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Shangri-La Toronto?

No, there is no casino at this hotel, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are nearby.

What time is check-in at Shangri-La Toronto?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Shangri-La Toronto?

Free parking is not available at this hotel. Valet parking is available for CAD 68 per night.

Does Shangri-La Toronto have a pool?

Shangri-La Toronto features an indoor pool.

Does Shangri-La Toronto have a restaurant?

Shangri-La Toronto is home to Bosk, which features al fresco dining.

Does Shangri-La Toronto have a spa?

Pamper yourself with a day at Miraj Hammam Spa, where you can enjoy hot stone massages, facials, and body wraps.

How close is Shangri-La Toronto to downtown Toronto?

Shangri-La Toronto is 0.3 mi away from Toronto.

Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 862 out of 1010 reviews
Rating 8 - Good. 81 out of 1010 reviews
Rating 6 - Okay. 44 out of 1010 reviews
Rating 4 - Poor. 8 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Savoy

Liked: Cleanliness, staff & service
Wonderful
Stayed 3 nights in Jul 2025

10/10 Excellent

Zienab

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars!! Our recent stay at the Shangri-La Toronto was nothing short of exceptional. From the moment we arrived until the moment we left, every detail was thoughtfully handled, and the experience exceeded all expectations. Each staff member we interacted with was incredibly considerate and attentive. Whether it was the front desk, concierge, or housekeeping, every person made us feel genuinely welcomed and valued. Their professionalism and warmth made our stay feel personal and seamless. The room was impeccably clean upon arrival, and the daily cleaning service maintained that high standard throughout our stay. Fresh linens, spotless surfaces, and a consistently tidy space added to the overall comfort and luxury of our time there. Check-in and check-out were both a breeze—quick, efficient, and entirely hassle-free. It’s clear the team is highly trained and dedicated to making the process as smooth as possible. We truly have no complaints. Everything was handled with care and elegance, and we left feeling completely relaxed and well taken care of. We highly recommend Shangri-La Toronto to anyone looking for a luxurious, comfortable, and thoughtful hospitality experience in the heart of the city.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

paul

Stayed 4 nights in May 2025

10/10 Excellent

Oakley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Fanfan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever been to !
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Owner's suite perfect for girls night

I stayed in the owner's suite prior to going out with a group of friends and it was the perfect setup for getting ready together. Bathroom is huge and the windows allow for great lighting and hanging out. There was a slight issue with the jets in the tub, but the hotel made up for it with complementary food champagne and bath bombs! After our night out the bed was super comfy and sleep was great. We enjoyed the steam room and sauna in the morning and had a nice lazy late checkout. Overall perfect stay highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Hirotaka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lee

Stayed 3 nights in May 2025

10/10 Excellent

Yulan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

robertoa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, service it is excellent , the SPA and restaurants are amazing , truly 5 starts hotel
Stayed 1 night in May 2025

10/10 Excellent

Jia Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly service.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

10/10 Excellent

Shamarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the details and the interior of the hotel. Very clean, quiet and spacious. Few dining options on site which is great. The rooms are very nice, loved the bathroom and how comfy the bed was. I’ll definitely be booking again in the future
Stayed 1 night in May 2025

10/10 Excellent

Sheri

Stayed 1 night in May 2025

10/10 Excellent

Krista, North Cobalt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stellar and service is excellent. Walking distance to all the good spots and service that is rare these days by each staff member. Also the supplemental dining, flower shop, afternoon tea and cafe are an amazing bonus. All staff we came across went above and beyond even allowing us to keep thr vehicle in valet well after checking out to go grab brunch.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Room, Last Time Going

Room was a corner unit and very cramped. Did not feel luxurious at all. It was our second time there, but it will be our last.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great 3 night stay, the price was excellent for the luxurious and clean room and staff who went above and beyond. They were helpful, responsive and friendly. The room service food was very good for room service standards, although the portions are a bit small. The cabanas in the pool area was very nice and relaxing and each cabana was outfitted with a tv with streaming apps. The only issue I had was the TVs in the rooms are old. They are not capable of casting or linking to your phone. That was a bummer because I like to watch shows and movies from my streaming apps on TVs
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a very zen feeling. Staff was very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Umesh, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, we love the shangrila. We do all of our staycations here!
Stayed 1 night in Mar 2025

10/10 Excellent

Denira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kristina

Stayed 2 nights in Apr 2025