Shangri-La Toronto

5-star luxury hotel near CF Toronto Eaton Centre

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Where to?

Dates

December 2025

January 2026

Turkish bath, body treatments, hydrotherapy, aromatherapy

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

188 University Avenue, Toronto, ON, M5H 0A3

Place, Queen Street West
‪2 min walk‬
Place, Royal Alexandra Theatre
‪2 min walk‬
Place, Metro Toronto Convention Centre
‪6 min walk‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪21 min drive‬

Room options

Deluxe Room, 1 King Bed

Exceptional

450 sq ft
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Exceptional

520 sq ft
City view
Sleeps 2
1 King Bed

Premier Room, 1 King Bed

Exceptional

550 sq ft
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom (View)

Exceptional

635 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed

Deluxe Suite, 1 Bedroom

Excellent

820 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed

Executive Room, 2 Queen Beds

Wonderful

517 sq ft
City view
Sleeps 4
2 Queen Beds

Premier Room, 2 Queen Beds

Exceptional

549 sq ft
City view
Sleeps 4
2 Queen Beds

Suite (Owner)

1100 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed

Premium Suite

940 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed

Suite (Shangri-La)

2200 sq ft
1 bedroom
City view
Sleeps 4
2 King Beds

Executive Room, 1 King Bed, Terrace

517 sq ft
City view
Sleeps 2
1 King Bed

Premier Room, 1 King Bed (View)

549 sq ft
City view
Sleeps 2
1 King Bed

Suite (Garden)

635 sq ft
1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

Toronto

Downtown Toronto stay.Within a 15-minute walk of this Downtown Toronto hotel, you'll find CF Toronto Eaton Centre and Rogers Centre. Scotiabank Arena and CN Tower are also within half a mile (1 km).

What's nearby

Queen Street West - 2 min walk - 0.1 miles
Royal Alexandra Theatre - 2 min walk - 0.1 miles
Metro Toronto Convention Centre - 6 min walk - 0.4 miles
CF Toronto Eaton Centre - 8 min walk - 0.5 miles
CN Tower - 10 min walk - 0.5 miles

Getting around

King St West at University Ave West Side Stop - 3 min walk
Union Station - 9 min walk
Billy Bishop Toronto City Airport (YTZ) - 12 min drive

Restaurants

‪Frenchy Bar et Brasserie - ‬3 min walk
‪Elephant & Castle - ‬2 min walk
‪Tim Hortons - ‬1 min walk
‪Cafe Landwer - ‬2 min walk
‪Soho House Toronto - ‬1 min walk

About this property

Shangri-La Toronto

5-star luxury hotel near CF Toronto Eaton Centre

Shangri-La Toronto offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Shangri-La Toronto. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

202 guestrooms or units

66 levels

2 dining venues

2 bars or lounges

Meeting rooms

Built in 2012

Childcare (surcharge)

Cabanas by the pool (free)

Charging station for electric cars

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Beauty salon

Newspapers in lobby (free)

Fireplace in lobby

Bellhop

Elevator

No smoking on site

Coffee shop

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
Spa
Pet friendly
Kids pool

$139 nightly

Dec 22 - Dec 23

Total with taxes and fees

Property amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Valet parking on site (CAD 68 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe

Things to do

24-hour gym
Fitness classes
Full-service spa
Hot tub
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Entertainment

48-inch LCD TV with satellite channels
iPad
Pay movies

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:

Access methods

Staffed front desk

Pets

Pets: CAD 125 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 1 (weight limit: 50 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
Airport shuttle fee: CAD 199 per vehicle (roundtrip)
Valet parking fee: CAD 68 per night (in/out privileges)
Pet fee: CAD 125 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Shangri-la Toronto

Shangri-la Hotel Toronto

Shangri-la Toronto

Shangri-la Toronto Hotel

Toronto Hotel Shangri-la

Toronto Shangri-la

Toronto Shangri-la Hotel

Shangri la Hotel Toronto

Frequently asked questions

How close is Shangri-La Toronto to the airport?

Shangri-La Toronto is 1.9 mi (12-min drive) away from the Billy Bishop Toronto City Airport (YTZ) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Toronto?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Nov 30, 2025 start from $408.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Toronto have an airport shuttle?

Shangri-La Toronto offers an airport shuttle 24 hours a day, on request, for a charge of CAD 199 per vehicle, roundtrip.

How close is Shangri-La Toronto to the beach?

This hotel is 4.5 mi (17-min drive) from Woodbine Beach and 8.7 mi (32-min drive) from Scarborough Crescent Park. Don't forget your sunscreen!

Does Shangri-La Toronto offer free breakfast?

Free breakfast isn’t provided at Shangri-La Toronto, but full breakfast is offered for a fee of CAD 56 for adults and CAD 56 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Shangri-La Toronto?

No, there is no casino at this hotel, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are nearby.

What time is check-in at Shangri-La Toronto?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Shangri-La Toronto?

Free parking is not available at this hotel. Valet parking is available for CAD 68 per night.

Does Shangri-La Toronto have a pool?

Shangri-La Toronto features an indoor pool.

Does Shangri-La Toronto have a restaurant?

Shangri-La Toronto is home to Bosk, which features al fresco dining.

Does Shangri-La Toronto have a spa?

Pamper yourself with a day at Miraj Hammam Spa, where you can enjoy hot stone massages, facials, and hydrotherapy.

How close is Shangri-La Toronto to downtown Toronto?

Shangri-La Toronto is 0.3 mi away from Toronto.

Shangri-La Toronto Reviews

9.6

Exceptional

Traveled with family and small children

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it ! Great location and love that my daughter got to feed the fish at the lobby !

Stayed 1 night in Aug 2025

10/10 Excellent

Annie

Traveled with family

Aug 28, 2025

Verified traveler

Traveled with family

Aug 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Aug 28, 2025

Stayed 1 night in Aug 2025

8/10 Good

Gareth

Aug 27, 2025

Liked: Cleanliness, staff & service, room comfort

A great 4 star hotel. Not a 5 but a great 4 star

The Shangri-La is an impressive hotel at first glance. The lobby especially is terrific with a great vibe all day. I should also add that the staff at all levels are fantastic. From the front desk to the turn down service, the teams are professional, hugely polite - absolutely top. Once you are off the lobby floor you begin to see the hotels age though. It’s time for a substantial makeover. The carpets need a little love, the pool - which I assume is a fitness centre for the building residents and also the hotel - honestly has an Embassy Suites vibe. Few towels, little room and chairs, kinda noisy and full of kids at one of our visits - and aged. The cushions in the seats were worn, it all looked like it gets the high use of a big condo tower. The hotel room itself was lovely but had the signs of age - like only a single standard plug on each side of the bed that could only be accessed by pulling the side tables out from the wall and unplugging a hotel amenity like the table light. There was a desk across the room with USB and plugs - but your phone goes beside your bed, your watch, your CPAP - no matter what you almost always need one plug near the bed. We went two blocks over to the St Regis for a drink and the difference is quite remarkable - including their arrival staff. It was a nice stay with great people. It just is getting tired and it shows in a few places. If you travel a lot, you’ll see it.

Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet, clean, comfortable. Great stay.

Stayed 3 nights in Aug 2025

10/10 Excellent

Anne r

Traveled with family

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff from check in to check out. Lovely, spacious, clean room. Five star!!!!

Stayed 3 nights in Aug 2025

2/10 Terrible

Aug 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in TO

The Shangri-La is my favourite hotel in Toronto! The views, the amenities, the staff, the overall atmosphere…. You will not be disappointed

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family and small children

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The live entertainment in the evening and location were the highlights. Rooms were well appointed, though not large.

Stayed 3 nights in Aug 2025

6/10 Okay

Bilal Erkin

Business traveler

Aug 21, 2025

Liked: Cleanliness, staff & service, amenities

There was a water outage on my last day. There was no apology.

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Shruti

Aug 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Edina

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay at the Shangri-La Toronto this past weekend. Our room was beautiful, spacious, and had an amazing view that made the experience extra special. The staff were attentive, friendly, and made us feel genuinely cared for throughout our visit. Everything was spotless, and the atmosphere of the hotel was both elegant and welcoming. We also loved the food—delicious with a great vibe all around. Truly a memorable stay, and we look forward to coming back!

Stayed 2 nights in Aug 2025

8/10 Good

Shyum

Traveled with partner

Aug 17, 2025

Liked: Cleanliness, staff & service, amenities

I got the room for a friend. It was his wedding day. Mostly it was amazing but the next morning there was no water for hour and half. I expect everything to be perfect if i am paying more $1k for one night. I know things happen but i was not compensated for it.

Stayed 1 night in Aug 2025

James

Aug 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

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Suite (Garden)

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About the neighborhood

Toronto

What's nearby

Getting around

Restaurants

About this property

Shangri-La Toronto

Awards and affiliations

Similar properties

Fairmont Royal York

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Shangri-La Toronto Reviews

Exceptional

9.8/10

9.8/10

9.6/10

9.6/10