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Aparthotel

Citadines Prai Penang

4.0 star property
4-star aparthotel perfect for exploring Bukit Mertajam

Choose dates to view prices

Photo gallery for Citadines Prai Penang

Front of property - evening/night
Outdoor pool
Lobby
32-inch LCD TV with satellite channels, TV
Premier Suite, 2 Bedrooms | Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000
  • Place, Drift Kart
    ‪14 min walk‬
  • Place, KOMTAR
    ‪24 min drive‬
  • Place, Gurney Drive
    ‪26 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Premier Studio, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Studio, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Premier Suite, 2 Bedrooms

  • 883 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Studio Premier King

Premium bedding, in-room safe, desk, soundproofing

Studio Premier King

  • Sleeps 2
  • Free WiFi

View all photos for 2 Bedroom Executive

Premium bedding, in-room safe, desk, soundproofing

2 Bedroom Executive

  • Sleeps 4
  • Free WiFi

View all photos for 2 Bedroom Premier

Premium bedding, in-room safe, desk, soundproofing

2 Bedroom Premier

  • Sleeps 4
  • Free WiFi

About the neighborhood

Bukit Mertajam

Heart of Bukit Mertajam.You'll find Bukit Kecil Hujung and KPJ Penang Specialist Hospital within 3 miles (5 km) of this aparthotel. St. Anne's Church and Bukit​ Mertajam Hospital are also within 6 miles (10 km).
View more Aparthotels in Bukit MertajamOpens in a new window

What's nearby

  • Drift Kart - 14 min walk - 0.8 miles
  • KOMTAR - 24 min drive - 16.1 miles
  • Gurney Drive - 26 min drive - 17.0 miles
  • Gurney Plaza - 28 min drive - 18.0 miles
  • Penang Hill - 37 min drive - 17.7 miles

Getting around

  • Penang Sentral - 16 min drive
  • Penang Intl. Airport (PEN) - 37 min drive

Restaurants

  • ‪Petron - ‬1 min walk
  • ‪Empat Sekawan (Sentral Jaya) - ‬8 min walk
  • ‪Rutin - ‬6 min walk
  • ‪Heng Ong Huat Food Court - ‬4 min walk
  • ‪噢噢白咖啡 O O White Coffee - ‬7 min walk

About this property

Citadines Prai Penang

4-star aparthotel perfect for exploring Bukit Mertajam
Citadines Prai Penang offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The business-friendly Citadines Prai Penang also features a garden, laundry facilities, and a front-desk safe. Self parking is free.

This 4-star Bukit Mertajam aparthotel is smoke free.

  • 168 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Citadines Prai Penang offers 168 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Similar properties

Seasonal outdoor pool
Holiday Inn & Suites Penang Prai by IHG
Bukit Mertajam
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 42 reviews
$78 nightly
The price is $87
Jul 4 - Jul 5
Total with taxes and fees
Holiday Inn & Suites Penang Prai by IHG

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Family friendly

  • Children stay free (see details)

Food and drink

  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 29.68 for adults and MYR 26.50 for children

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MYR 120 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • In the city center

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 168 units
  • Bed sheets changed on request
  • Double-glazed windows
  • Electric car charging station
  • Housekeeping (on request)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Some LED lighting used
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools
This property provides scheduled shuttle service to the Minor Basilica of St Anne, Bukit Mertajam from July 17-26, 2026, at 9:30 AM, 2:30 PM, 5 PM, and 8 PM. Guests are required to reserve their seats through the front office at least 1 day in advance. Reservations are confirmed on a first-come, first-served basis (subject to availability).

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 29.68 for adults and MYR 26.50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SKY Residence Prai
Citadines Prai Penang Aparthotel
Citadines Prai Penang Bukit Mertajam
Citadines Prai Penang Aparthotel Bukit Mertajam
SKY Residence Prai Managed by The Ascott Limited

Frequently asked questions

How close is Citadines Prai Penang to the airport?

Citadines Prai Penang is 17 mi (37-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Prai Penang?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Citadines Prai Penang on Jul 3, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Prai Penang have an airport shuttle?

Airport shuttle services are not available at Citadines Prai Penang.

Does Citadines Prai Penang offer free breakfast?

Free breakfast isn’t provided at Citadines Prai Penang, but continental breakfast is offered for a fee of MYR 29.68 for adults and MYR 26.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Citadines Prai Penang?

No, there is no casino at this aparthotel.

What time is check-in at Citadines Prai Penang?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Citadines Prai Penang?

This aparthotel offers free self parking.

Does Citadines Prai Penang have a pool?

Citadines Prai Penang features an outdoor pool.

Does Citadines Prai Penang have a spa?

There are no spa services available at this aparthotel.

How close is Citadines Prai Penang to downtown Bukit Mertajam?

Citadines Prai Penang is 2.3 mi away from Bukit Mertajam.

Citadines Prai Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joycelyn Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Nurul Ain 'Aqilah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers.
Living room
Kitchen
Bedroom
Bathroom
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended .
The roof top swimming pool amazing views .
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Amardeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and worth the price
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

YONGTZE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, friendly staffs.
Stayed 9 nights in Jul 2023
Verified

8/10 Good

KOK SHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location are convenient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and fantastic room.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

HP

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel to choose

very friend front desk, free flow coffee
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Hoik

Liked: Cleanliness, property conditions & facilities, communication
Kind staff,clean room
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Shariza

Liked: Cleanliness, staff & service, property conditions & facilities
All good during my stay. Very convenient, strategic location.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Tian San

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is clean and comfortable 👌
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Bharat

Liked: Cleanliness
Short stay, spacious room but no dining facilities. In addition there was smoke smell in the room. More like an apartment hotel . Nice gym.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Wit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large room

Large room and comfy bed.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

CHIENHSIANG

Liked: Cleanliness, room comfort, communication
Good
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Suite , Clean and Spacious.

Clean, new, spacious , excellent bed with living room and 2 TVs . Highly recommended.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

ChunCheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 17 nights in Jun 2024
Verified

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Chee Mei

Liked: Cleanliness, amenities, property conditions & facilities, communication
During breakfast time staffs are slow. Foods are empty and not refilling quickly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

NURUL NADIA BINTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast option is limited
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Elainn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities
Much to be liked and good value. Slightly noisy in room 3710 due to water piping above. Needs to be resolved.
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad

Overall fine. However, workers at restaurant do not wear aprons nor hat.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Jimmy

Liked: Staff & service
The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

KOK SHEN

Liked: Staff & service
Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.
Stayed 3 nights in Sep 2024