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Hotel Description

Enjoy the free WiFi at this 3.5-star Bukit Lawang hotel

In Bukit Lawang

A stay at this hotel places you within half a mile (1 km) of Bukit Lawang Bridge and 3 miles (5 km) of Tropical Rainforest Heritage of Sumatra. Tangkahan Community Response Unit is 23.5 mi (37.8 km) away.

Restaurant

This hotel doesn't skimp on freebies - guests receive free WiFi and free valet parking. Traveling on business? Take advantage of the laundry service and airport shuttle. A restaurant, concierge services, and free newspapers are also provided.

Free WiFi, balconies

In addition to flat-screen TVs with cable channels, the 31 guestrooms offer free WiFi and balconies. Room service, free newspapers, and free bottled water are also available.

About the The Heritage Resort & Restaurant

Location Jalan Sampe Raya, Bukit Lawang, North Sumatra 20852

Property Features

There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly The Heritage Resort & Restaurant. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Bukit Lawang hotel.

  • 31 guestrooms or units
  • Dining venue
  • Manager's reception (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Medan (KNO-Kuala Namu Intl.) (111 km / 69 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Heritage Resort & Restaurant offers 31 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Bukit Lawang hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

The Heritage - This restaurant serves breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No cribs (infant beds) available
  • Limited hot water onsite
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 750000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Resort Bukit Lawang
  • Heritage Bukit Lawang
  • The Heritage Resort & Restaurant Bukit Lawang
  • The Heritage & Restaurant
  • The Heritage Resort & Restaurant Hotel
  • The Heritage Resort & Restaurant Bukit Lawang
  • The Heritage Resort & Restaurant Hotel Bukit Lawang

You should know

  • There is limited hot water on site.
  • The Heritage Resort & Restaurant offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.