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Four Points by Sheraton Sandakan

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center

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Four Points by Sheraton Sandakan

Photo gallery for Four Points by Sheraton Sandakan

Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Cafe
Junior Suite, 1 Bedroom, Sea View | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Outdoor pool

Overview of Four Points by Sheraton Sandakan

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Lot 106 & 107 Blk Hs 11, Sandakan Harbour Square, Sandakan, Sabah, 90000
  • Popular LocationSandakan Harbour Mall1 min walk
  • Popular LocationLankayan island4 min walk
  • Popular LocationAgnes Keith House16 min walk
  • AirportSandakan (SDK)21 min drive

Room options

Similar properties

About the neighborhood

Sandakan

City center retreat .With a stay at this Sandakan hotel, you'll be steps from Sandakan Harbour Mall and a 5-minute walk from Sandakan Heritage Trail. Also, Lankayan island is within half a mile (1 km) and St Michael's & All Angels Church is within 2 miles (3 km).

What's nearby

  • Sandakan Harbour Mall - 1 min walk
  • Lankayan island - 4 min walk
  • St Michael's & All Angels Church - 13 min walk
  • Agnes Keith House - 16 min walk
  • Sandakan Rainforest Park - 7 min drive

Getting around

  • Sandakan (SDK) - 21 min drive

Restaurants

  • McDonald's - 1 min walk
  • Kedai Kopi Sabar Menanti - 4 min walk
  • The Esplanade Harbour Bistro Cafe - 3 min walk
  • Harbour Garden Cafe - 2 min walk
  • Roastery - 3 min walk

About this property

Four Points by Sheraton Sandakan

4-star hotel with 1 outdoor pools, connected to a shopping center
Four Points by Sheraton Sandakan offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 183 square feet (17 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Sandakan. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sandakan hotel.

  • 1 building
  • 299 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Meeting rooms
  • 183 sq ft of conference space
  • 17 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Four Points by Sheraton Sandakan offers 299 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Sandakan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (MYR 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 54 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are required to present a passport or identification card during check-in for registration purposes.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Sandakan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 54 per person
  • Airport shuttle fee: MYR 27 per person (one way)
  • Self parking fee: MYR 3 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sandakan
Four Points Sheraton Hotel Sandakan
Four Points Sheraton Sandakan
Sandakan Four Points
Sandakan Four Points Sheraton
Sandakan Sheraton
Sheraton Four Points Sandakan
Sheraton Sandakan
Four Points By Sheraton Sandakan Sabah, Malaysia
Four Points Sheraton Sandakan Hotel
Four Points By Sheraton Sandakan Sabah
Malaysia
Four Points By Sheraton Sandakan Sabah
Four Points by Sheraton Sandakan Hotel
Four Points by Sheraton Sandakan Sandakan
Four Points by Sheraton Sandakan Hotel Sandakan

Frequently asked questions

How close is Four Points by Sheraton Sandakan to the airport?

Four Points by Sheraton Sandakan is 9.6 mi (21-min drive) away from the Sandakan (SDK) airport, the closest popular airport to the property.

Does Four Points by Sheraton Sandakan have an airport shuttle?

Four Points by Sheraton Sandakan offers an airport shuttle 24 hours a day, for a charge of MYR 27 per person, one way.

Does Four Points by Sheraton Sandakan offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Sandakan, but buffet breakfast is offered for a fee of MYR 54 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Four Points by Sheraton Sandakan?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Sandakan?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Four Points by Sheraton Sandakan?

Free parking is not available at this hotel. Self parking is available for MYR 3 per day.

Does Four Points by Sheraton Sandakan have a pool?

Four Points by Sheraton Sandakan features an outdoor pool.

Does Four Points by Sheraton Sandakan have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, a poolside location, and ocean views.

Does Four Points by Sheraton Sandakan have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Sandakan to downtown Sandakan?

Four Points by Sheraton Sandakan is 0.1 mi away from Sandakan.

Four Points by Sheraton Sandakan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 868 reviews" "
Rating 8 - Good. 354 out of 868 reviews" "
Rating 6 - Okay. 48 out of 868 reviews" "
Rating 4 - Poor. 11 out of 868 reviews" "
Rating 2 - Terrible. 6 out of 868 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Good position close to the sea front restaurants and shopping mall. Room was roomy clean with coffee/ tea and water provided daily. Free toiletries. Swimming pool was clean with sun beds and towels. Breakfast had a good selection both Asian and European.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

ge, Germany

Traveled with partner
Liked: Property conditions & facilities
The location is great, the view from our room was amazing. The pool in the 13th floor was a great place for relaxing. Breakfast is good. But .... The room did not look very clean, no soap in the bathroom, no extra toilet paper, HK did not add it in the morning, the person who was supposed to give the pool towels out was not there, the rim of the pool is black, the same with the rim of the sink in our room. The staff of the reception was very nice and helpful.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good location with great views. Nice bar and pool area.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and adequate amenities.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route
Good hotel in the centre of a town I guess most people like us pass through en route to Borneo tours. Fit for that purpose. Helpful staff and nice pool facility.
Stayed 1 night in Feb 2020

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a good price
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The toilet wasn't cleaned properly. There were no toothbrush and bathrobe which I had to call to request and waited quite awhile. The TV wasn't working.
Stayed 1 night in Feb 2020