Skip to main content
Beginning of main content

"It was an OK hotel, expected a little more considering cost, everything was just a little shabby. Staff was very friendly. " More

By a verified traveler on Sun 28 Nov 2021

Enter dates to see availability

Hotel Description

3-star hotel near KeyBank Center

City center stay

At this Downtown Buffalo hotel, you'll be within a 5-minute walk of Old Erie County Hall and Main Place Mall. Buffalo City Hall and Niagara Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Deluxe Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking (Mobility/Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Non Smoking (3 Double Beds)

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Executive Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Buffalo Downtown ratings based on 30 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada by Wyndham Buffalo Downtown

Everyone (14) Couples (5) Family (10)
2 out of 5
Very disappointed overall with the hotel. Only like was we could walk to KeyBank Center for a concert. I understand a new owner has taken over and renovations are being done but overall appearance of the room was not welcoming. Too expensive for nothing but a bed

Posted by , from Cazenovia on Nov 30, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 8, 2021 by RobertP

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
It was an OK hotel, expected a little more considering cost, everything was just a little shabby. Staff was very friendly.

Posted by on Nov 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 8, 2021 by RobertP

Dear guest, we appreciate taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations but appreciate the feedback about our staff.

2 out of 5

Posted by on Nov 22, 2021

Was this review helpful to you?
4 out of 5
The room seem to be empty for a while that needed to be dust off.

Posted by on Oct 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 13, 2021 by RobertP

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

1 out of 5
This hotel needs updates. The person at the front desk could not find our reservation even though we had emails from them about our upcoming stay. We had the repay and now dispute original charge

Posted by on Sep 5, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 10, 2021 by RobertP

Thank you for taking the time to write your review. We apologize for the problems you experienced at check in and are working with our travel partners to correct this problem.

2 out of 5
This hotel is not like what I seen on pictures they really need to get it together they need a major upgrade!

Posted by on Aug 30, 2021

Was this review helpful to you?
1 out of 5
Waited over 4 hours for my room to be ready. Staff is trash, building is trash and falling apart, rooms are trash. Air conditioning broken in every part of the building. Everything the hotel offered in the add wasn’t available or closed down

Posted by on Aug 29, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 30, 2021 by RobertP

Thank you for your time to write this review, We apologize for your difficulty at check and the wait for your room. We are renovating and hope to have other services open in the near future.

5 out of 5

Posted by on Aug 26, 2021

Was this review helpful to you?
2 out of 5
The photos and description of this hotel are misleading at best. The entire property is in a state of neglect. From trash and weeds littering the exterior to an active leak in the lobby, just walking in is a huge disappointment. The rooms had tons of peeling paint, the windows were disgusting, and all the furniture was in rough shape. The entire property needs extensive rehab in order to live up to what they are promising.

Posted by on Aug 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 25, 2021 by RobertP

Thank you for your review and we apologies for your experience. We have recently reopened after a lengthy closure due to the pandemic and are working hard to bring a better experience to our guests.

3 out of 5
Was close to activities and food places.

Posted by on Aug 17, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2021 by RobertP

Thank you for your review and appreciate your business.

About the Ramada by Wyndham Buffalo Downtown

Location 120 Church St, Buffalo, NY 14202

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 72000 square feet (6689 square meters) and includes a conference center. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Buffalo Downtown. For a fee, parking is available. This 3-star Buffalo hotel is smoke free.

  • 486 guestrooms or units
  • 9 levels
  • 72000 sq ft of conference space
  • 6689 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Buffalo-Exchange Street Station (0.9 km / 0.6 mi)
  • Metro station: Church Station (0.5 km / 0.3 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ramada by Wyndham Buffalo Downtown offers 486 accommodations with safes and hair dryers. Beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:00 AM.

Harbo Bistro and Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Coffee Shop - Onsite coffee shop. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Ramada by Wyndham Buffalo Downtown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Self parking fee: USD 10 per night (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada By Wyndham Buffalo
  • Ramada by Wyndham Buffalo Downtown Hotel
  • Ramada by Wyndham Buffalo Downtown Buffalo
  • Ramada by Wyndham Buffalo Downtown Hotel Buffalo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Buffalo-Hotels-Ramada-by-Wyndham-Buffalo-Downtown.h21284-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Buffalo-Hotels-Ramada-by-Wyndham-Buffalo-Downtown.h21284-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Buffalo-Hotels-Ramada-by-Wyndham-Buffalo-Downtown.h21284-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.