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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel near Medieval Times, connected to a shopping center in Buena Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Lobby
Exterior
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪12 min walk‬
  • Place, Knott's Berry Farm
    ‪2 min drive‬
  • Place, Knott's Soak City Water Park
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Buena Park

In entertainment district.Within 2 miles (3 km) of this Buena Park hotel, you'll find Medieval Times and Knott's Berry Farm. Knott's Soak City Water Park is within 2 miles (3 km) and Disneyland® Resort is within 9 miles (15 km).

What's nearby

  • Medieval Times - 12 min walk - 0.7 miles
  • Knott's Berry Farm - 2 min drive - 1.2 miles
  • Knott's Soak City Water Park - 2 min drive - 1.2 miles
  • Disneyland® Resort - 9 min drive - 7.1 miles
  • Honda Center - 12 min drive - 9.9 miles

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪La Huasteca - ‬5 min walk
  • ‪Pelicana Chicken - ‬2 min walk
  • ‪Olympic Golf Zone - ‬4 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times, connected to a shopping center in Buena Park
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby

The Buena Park Hotel & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,895 reviews
$72 nightly
The price is $82
Oct 5 - Oct 6
Total with taxes and fees
The Buena Park Hotel & Suites

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

How close is SureStay Hotel by Best Western Buena Park Anaheim to the airport?

SureStay Hotel by Best Western Buena Park Anaheim is 2.1 mi (9-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Oct 7, 2025 start from $81.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Buena Park Anaheim have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Buena Park Anaheim.

How close is SureStay Hotel by Best Western Buena Park Anaheim to the beach?

This hotel is 17.4 mi (29-min drive) from Mother's Beach and 18.3 mi (28-min drive) from Seal Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Buena Park Anaheim offer free breakfast?

SureStay Hotel by Best Western Buena Park Anaheim offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, there is no casino at this hotel, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 45.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Buena Park Anaheim?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim features an outdoor pool.

Does SureStay Hotel by Best Western Buena Park Anaheim have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Buena Park Anaheim to downtown Buena Park?

SureStay Hotel by Best Western Buena Park Anaheim is 0.6 mi away from Buena Park.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 195 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 201 out of 1002 reviews
Rating 4 - Poor. 155 out of 1002 reviews
Rating 2 - Terrible. 269 out of 1002 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY, VANCOUVER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2025

10/10 Excellent

isela

Liked: Cleanliness, staff & service, property conditions & facilities
The only bad was the parking. There is a limit of parking spaces.
Stayed 1 night in May 2025

4/10 Poor

Youngsun, Chula Vista

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thx
Stayed 3 nights in Jun 2025

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time was 3pm, room wasn't ready. Finally got our room around 430pm and the room was still gross.
Stayed 1 night in Jun 2025

8/10 Good

Corina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location close to an outdoor mall and eateries. There is just pastries, yogurt and fruit for breakfast. The rooms do not have a microwave but do have fridges and a desk.
Stayed 6 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025

6/10 Okay

Liezl

Stayed 3 nights in Jun 2025

10/10 Excellent

Jada

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Jun 2025

6/10 Okay

Azucena

Stayed 2 nights in Jun 2025

6/10 Okay

Tammirriah

Stayed 2 nights in Jun 2025

10/10 Excellent

kelsey

Stayed 2 nights in May 2025

4/10 Poor

Cynthia

Room had a very bad smell Tv only had 5 channels pillows were dirty and yellow thank god i took ours. Continental breakfast was a joke,
Stayed 1 night in May 2025

8/10 Good

Maria, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

4/10 Poor

Dewey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the lobby had no idea how to do his job, The hotel was dirty, the floor felt grimy and dusty when I got the room, the bedsheets were already stained, and overall it just wasn’t a pleasant hotel to stay at.
Stayed 4 nights in May 2025

8/10 Good

JiEun

Liked: Staff & service
Disliked: Cleanliness
The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
Stayed 8 nights in Apr 2025

10/10 Excellent

sony

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

EVELYN

Traveled with family
Liked: Cleanliness, staff & service
I really wished they would’ve covered the bed to avoid showing the plastic on the box spring. It really looked awful. Also my son saw a covkroach
Stayed 2 nights in Apr 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 2 nights in Apr 2025

8/10 Good

Torey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Luisa

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The heater was not working and I asked the front desk for extra blankets and they didn’t have any extras. They don’t provide toothpaste or toothbrush. Also breakfast is very limited. I don’t recommend this hotel.
Stayed 1 night in Apr 2025