The room itself was surprisingly nice — clean, quiet, and appears recently updated. Bed was comfortable, the bathroom looked freshly repainted (though some paint overspray was visible), and the pool area was well maintained.
The front desk experience, however, needs improvement. Staff at check-in were not very friendly, and the hotel does not offer secure luggage storage. Their only option was to leave luggage outside the glass-enclosed front desk area, and they stated they wouldn’t be responsible for it, which didn’t feel safe.
The lobby is minimal and not very welcoming, with older furniture and a hard-to-hear check-in setup behind glass.
Overall, the room quality is much better than the lobby suggests, and it’s fine for a quick stay near Knott’s or Disneyland — just be aware of the limited front-desk services.