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Chateau On The Lake Resort Spa and Convention Center

4-star property
415 North State Highway 265, Branson, MO 1-855-201-7819
4.3 out of 5
Very good!
See all 21 travelocity Reviews

"Inside Decoration was uniqe " More

By a verified traveler on Mon 27 Sep 2021

Points Of Interest

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Hotel Description

4-star spa resort near Showboat Branson Belle

Close to airport

You'll be within 3 miles (5 km) of Showboat Branson Belle and 6 miles (10 km) of Titanic Museum with a stay here. Branson Ferris Wheel and White Water are also within 6 miles (10 km).

Full-service spa, outdoor pool

This smoke-free resort features a full-service spa, a marina, and 2 restaurants. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 2 outdoor tennis courts and get free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 301 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, hair dryers, and safes are also available.

Mountain View King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$154* Per night/room Nov 4 - Nov 5

Room, 1 King Bed with Sofa bed, Lake View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lakefront Ambassador King, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mountain View Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lakefront King, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Partial Lake View King

Bed Count 1 King Bed Maximum Occupancy 5 Max

Chateau On The Lake Resort Spa and Convention Center ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau On The Lake Resort Spa and Convention Center

Everyone (8) Couples (10) Family (2)
4 out of 5
Inside Decoration was uniqe

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by GM

Dear MEHDI, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Jon A. Davidson General Manager

5 out of 5
Nice staff

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by GM

Dear Anonymous, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Jon A. Davidson General Manager

5 out of 5
Beautiful lake view, the grounds are well maintained, rooms need upgrades but we stayed here many times and stuff is very helpful!!! Definitely enjoyed this property a lot, totally recommend it!!

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by GM

Dear Anonymous, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strives to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Jon A. Davidson General Manager

5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 23, 2021 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Jon A. Davidson General Manager

5 out of 5
Gorgeous hotel, great staff, great service

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 18, 2021 by GM

Dear Anonymous, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Jon A. Davidson General Manager

3 out of 5
Checkin line was very long and only 2 employees assisting, waited in line 30 minutes

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 13, 2021 by GM

Dear Traveler, I'm very sorry for your poor arrival experience. We value your feedback and hope to host you again for a flawless experience. Sincerely, Jon A. Davidson General Manager

5 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 17, 2021 by GM

Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Jon A. Davidson General Manager

2 out of 5
We got to our room and the toilet paper holder was broke, and the light in the bathroom was out. They fixed them promptly, and we thought the rest of our night would go smoothly, but we were wrong. We woke up at midnight to find that we had no air conditioning. After a very sweaty night, all the front desk had to say is sorry, we will have someone look at that.

Posted by on May 4, 2021

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Comment from Hotel Management

May 4, 2021 by GM

Dear Anonymous, I'm very sorry for the series of shortcomings you experienced during your stay; please forgive us. Providing a comfortable visit is very important to us and we clearly missed the mark. We appreciate your feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Thank you for staying with us. Sincerely, Jon A. Davidson General Manager

5 out of 5
Beautiful location, dogwood in bloom and indoor waterfall and stream running through lobby with fish very gorgeous.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 20, 2021 by GM

Dear Anonymous, We appreciate your review and recommendation. I'm delighted to know you enjoyed our natural surroundings. Please find a reason to visit us again soon. Best, Jon A. Davidson General Manager

4 out of 5
First impressions were not great! I placed 2 phone calls to the hotel with questions since I’d not been there before. Both women I spoke with were not friendly/ helpful. I seriously thought about canceling my reservation! The restaurant and servers were great! The pork chops were over cooked green beans overly salty but mashed potatoes were great.

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

Dear Anonymous, Thank you for sharing this review. I'm so sorry for your poor first impression. Our goal is to provide the finest experience and your feedback, inclusive of areas for improvement, helps us achieve it. Your review and recommendation are very much appreciated. We will be looking forward to serving you in the future. Best, Jon A. Davidson General Manager

About the Chateau On The Lake Resort Spa and Convention Center

Location 415 North State Highway 265, Branson, MO 65616

Property Features

Chateau On The Lake Resort Spa and Convention Center offers its guests a full-service spa, a marina, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 43500 square feet (4041 square meters) and includes conference space. An outdoor pool, an indoor pool, and a spa tub are also featured at the business-friendly Chateau On The Lake Resort Spa and Convention Center. Self parking is free. This 4-star Branson resort is smoke free.

  • 301 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 43500 sq ft of conference space
  • 4041 sq m of conference space
  • Built in 1997
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Chateau On The Lake Resort Spa and Convention Center offers 301 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Chateau Grille - Onsite fine-dining restaurant.

Atrium Cafe - Onsite café. Open daily.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Water skiing on site
  • Motor boating on site
  • Parasailing on site
  • Ziplining nearby
  • Playground on site
  • Rowing or canoeing on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site

Spa Services

Spa Chateau has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Sporting facilities or equipment
  • Partner property pool access
  • Internet access
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Lake Resort Spa Branson
  • Chateau Lake Resort Spa
  • Chateau Lake Spa Branson
  • Chateau On The Lake Resort Spa Convention Centre
  • Chateau On The Lake Resort Spa Convention Center
  • Chateau On The Convention
  • Chateau On The Lake Resort Spa and Convention Center Resort
  • Chateau On The Lake Resort Spa and Convention Center Branson

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.