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Chateau On The Lake Resort Spa and Convention Center

4-star property
415 North State Highway 265, Branson, MO 1-855-201-7819
4.4 out of 5
Excellent!
See all 20 travelocity Reviews

"It was very quiet and the bed was very comfortable " More

By a verified traveler on Fri 11 Nov 2022

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Hotel Description

4-star spa resort near Showboat Branson Belle

Close to airport

You'll be within 3 miles (5 km) of Showboat Branson Belle and 6 miles (10 km) of Titanic Museum with a stay here. Branson Ferris Wheel and White Water are also within 6 miles (10 km).

Full-service spa, 24-hour fitness

This smoke-free resort features a full-service spa, a marina, and 2 restaurants. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 2 outdoor tennis courts and get free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$104* Per night/room Dec 19 - Dec 20

Room, 1 King Bed with Sofa bed, Lake View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lakefront Ambassador King, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lakefront King, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Partial Lake View King

Bed Count 1 King Bed Maximum Occupancy 5 Max

Chateau On The Lake Resort Spa and Convention Center ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chateau On The Lake Resort Spa and Convention Center

Everyone (6) Couples (9) Family (3)
5 out of 5
It was very quiet and the bed was very comfortable

Posted by on Nov 11, 2022

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Comment from Hotel Management

Nov 13, 2022 by GM

Dear Vicky,I am delighted to hear our quiet and comfortable accommodations made for an excellent stay. We appreciate your patronage and hope to see you again soon.Best,Jon A. Davidson

5 out of 5
Very nice place inside and out. Very nice atmosphere.

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jun 13, 2022 by GM

Dear Danny, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Jon A. Davidson General Manager

3 out of 5
We really enjoyed the fireworks and being able to watch from our balcony. The indoor pool was NOT warm, at all. We couldn't even get in it .... only used the hot tub. My bed was very uncomfortable. I could feel springs! The ice maker on the 5th floor wasn't working. I had to go to the 4th floor anytime we needed ice. Also, it would've been nice to have more dining options. I can't afford to pay $100 for dinner for 2 each night. I also thought that breakfast was inclusive in my price. $50 later, I learned I was wrong!

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by GM

Dear Elizabeth, Thank you for taking the time to share your feedback and for being our valued guest. We apologize that you didn’t find our dining options to be a good value and that the pool temperature was not warm enough to enjoy. Additionally, I regret that you found our bed to be uncomfortable. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the guest experience. We hope to WOW you on a return trip. Sincerely, Jon A. Davidson General Manager

3 out of 5
There was no breakfast available on Tuesday and Wednesday. No refrigerator in the room. For the cost of the stay, I feel like these things should have been readily available.

Posted by on Nov 25, 2021

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Comment from Hotel Management

Nov 26, 2021 by GM

Dear Rebecca, I’m sorry that you did not find us to be a good value and that our guest offerings were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Jon A. Davidson General Manager

4 out of 5
Inside Decoration was uniqe

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by GM

Dear MEHDI, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Jon A. Davidson General Manager

5 out of 5
Nice staff

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by GM

Dear Anonymous, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Jon A. Davidson General Manager

5 out of 5
Beautiful lake view, the grounds are well maintained, rooms need upgrades but we stayed here many times and stuff is very helpful!!! Definitely enjoyed this property a lot, totally recommend it!!

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by GM

Dear Anonymous, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strives to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Jon A. Davidson General Manager

5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 23, 2021 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Jon A. Davidson General Manager

5 out of 5
Gorgeous hotel, great staff, great service

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 18, 2021 by GM

Dear Anonymous, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Jon A. Davidson General Manager

3 out of 5
Checkin line was very long and only 2 employees assisting, waited in line 30 minutes

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 13, 2021 by GM

Dear Traveler, I'm very sorry for your poor arrival experience. We value your feedback and hope to host you again for a flawless experience. Sincerely, Jon A. Davidson General Manager

About the Chateau On The Lake Resort Spa and Convention Center

Location 415 North State Highway 265, Branson, MO 65616

Property Features

Chateau On The Lake Resort Spa and Convention Center offers its guests a full-service spa, a marina, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 43500 square feet (4041 square meters) and includes conference space. An outdoor pool, an indoor pool, and a spa tub are also featured at the business-friendly Chateau On The Lake Resort Spa and Convention Center. Self parking is free. This 4-star Branson resort is smoke free.

  • 301 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 43500 sq ft of conference space
  • 4041 sq m of conference space
  • Built in 1997
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Chateau On The Lake Resort Spa and Convention Center offers 301 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Chateau Grille - Onsite fine-dining restaurant.

Atrium Cafe - Onsite café. Open daily.

Nearby Activities

2 outdoor tennis courts and a marina are featured at the resort. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Canoe on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Water skiing on site
  • Motor boating on site
  • Parasailing on site
  • Ziplining nearby
  • Playground on site
  • Ice skating nearby
  • Rowing or canoeing on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site

Spa Services

Spa Chateau has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.09 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Sporting facilities or equipment
  • Partner property pool access
  • Internet access
  • In-room safe
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Lake Resort Spa Branson
  • Chateau Lake Resort Spa
  • Chateau Lake Spa Branson
  • Chateau On The Lake Resort Spa Convention Centre
  • Chateau On The Lake Resort Spa Convention Center
  • Chateau On The Convention
  • Chateau On The Lake Resort Spa and Convention Center Resort
  • Chateau On The Lake Resort Spa and Convention Center Branson

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.