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"When my elderly father fell in the room accidentally, the staff was exceptionally responsive and kind. Not only did they provide immediate assistance, ... " More

By a verified traveler on Sat 04 Jan 2020

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Hotel Description

3.5-star hotel near Brandeis University

In Newton

A stay at this Auburndale hotel places you within 3 miles (5 km) of Brandeis University and 6 miles (10 km) of Boston College. Babson College and Wellesley College are also within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and perks like a free area shuttle.

Free Internet, LCD TVs

The 191 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and room service. Egyptian cotton sheets, coffee/tea makers, and free weekday newspapers are also available.

Hampton Inn Boston/natick ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Boston/natick

Everyone (6) Couples (2) Family (7)
2 out of 5
No washcloths in the bathrooms. I used my debit card only there while checking in and someone used my card to but 200$ worth of shoes at footlocker. Then yesterday they tried to spend 2500$ at Saks Fifth Ave. Either someone hacked your system to get my # or an employee there got it. It was used nowhere else but checking into your hotel. Very disappointed.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 21, 2020 by John B

We're very sorry about the issues that you encountered with your stay. We're deeply concerned with the comments you provided about someone stealing your card information. Please feel free to contact the hotel so we can further assist.

5 out of 5
When my elderly father fell in the room accidentally, the staff was exceptionally responsive and kind. Not only did they provide immediate assistance, they did thoughtful things throughout their stay and comped them two nights’ stay. Very impressive

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by Caelan

Thank you again for choosing to sty with us at Hotel Indigo Newton, and we hope your father is well.

5 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 13, 2019 by Caelan

Thank you for the awesome review!

4 out of 5
Caelan was quick to help with the heating system. He went as far as offering to move my room which was not necessary. He was great!

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Caelan

Thank you for the awesome review! I hope you keep us in mind when you plan to stay in the area again.

3 out of 5
The decor of the rooms was modern and sleek. The floor I stayed on had lots of noisy guests and thin walls. I felt like I was in a dorm room rather than a hotel.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Caelan

Thank you for taking the time to fill out the survey, we hope you give us another chance here at Hotel Indigo to prove that was a one time thing.

2 out of 5
The hotel is right off the highway and next to the green line thus making transportation into the city easy. The hotel restaurant was okay. Everything else was bad. Our comforter was stained, no refrigerator of any kind, lights were confusing or didnt work. The parking lot was ridiculously obsurd and trying to get to it from the hotel was not easy. The room and experience was not worth the price we paid. Very unhappy and will never go there again.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by Caelan

We are sorry that you did not have the experience you expected, we here at Hotel Indigo Newton hope you give us another chance to change your mind.

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Caelan

Thank you for the great review we hope to see you soon!

3 out of 5
The available food choices leave much to be desired.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 20, 2019 by Derek

We appreciate your feedback. Thank you for choosing to stay with us.

4 out of 5
Easy booking, check in, plenty of parking, quiet room, great decor. We would stay again. Trouble operating the shower heads. Wished there had been 2 Coffee packs for each of us!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by John B

Thank you for the great review!

3 out of 5
The hotel itself was good and was a good location. The restaurant was not so great. If the hotel is selling breakfast as part of the package then they should have adequate staff for the restaurant. We went to the restaurant in evening to get some food and a drink and the service was slow and not friendly. The morning was not much better we waited almost a half hour to be seated and they were aware we were waiting and there were plenty of tables open.

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 7, 2019 by CJ

We appreciate your feedback, the information provided will be utilized to attempt to make future breakfast experiences better.

About the Hampton Inn Boston/natick

Location 319 Speen Street, 7, Newton, MA 02462

Property Features

Hampton Inn Boston/natick offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. You'll find a 24-hour business center on site. Event space at this hotel measures 648 square feet (58 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn Boston/natick. A free area shuttle within 3 mi is available. Parking is available for a fee. This 3.5-star Newton hotel is smoke free.

  • 191 guestrooms or units
  • 7 levels
  • 648 sq ft of conference space
  • 58 sq m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Newton Auburndale Station (1.6 km / 1 mi)
  • Metro station: Riverside Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hampton Inn Boston/natick offers 191 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Bokx 109 American Prime - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Phi Cafe - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0007542070

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0007542070. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • State tax ID - C0007542070
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 16.00 for adults, USD 11.00 and USD 16.00 for children (approximately)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Refrigerator fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Newton Riverside
  • Hotel Indigo Boston
  • Hotel Indigo Boston Newton Riverside
  • Hotel Indigo Boston Riverside
  • Hotel Indigo Newton
  • Hotel Indigo Newton Riverside
  • Hotel Indigo Riverside Newton
  • Indigo Boston Newton Riverside
  • Indigo Boston Riverside
  • Newton Hotel Indigo
  • Hampton Boston Natick Newton
  • Hampton Inn Boston/natick Hotel
  • Hampton Inn Boston/natick Newton
  • Hotel Indigo Boston Newton Riverside
  • Hampton Inn Boston/natick Hotel Newton

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.