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Mercure Bordeaux ChĂąteau Chartrons

4.0 star property
4-star hotel near Cité du Vin

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Photo gallery for Mercure Bordeaux ChĂąteau Chartrons

Breakfast and dinner served
Exterior
Meeting facility
Breakfast and dinner served
A modern hotel room with a sofa, armchair, and a bed with a mountain view mural.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300
  • Place, Bordeaux Wine and Trade Museum
    â€Ș6 min walk‬
  • Place, Jardin Public
    â€Ș14 min walk‬
  • Place, Place des Quinconces
    â€Ș4 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    â€Ș19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite - 1 double bed and sofa

Junior Suite - 1 double bed and sofa | Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 1 Double Bed with Sofa bed

A modern hotel room with a sofa, armchair, and a bed with a mountain view mural.

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall mural.

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Connecting Rooms

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of buildings through the window.

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Bordeaux

Chartrons stay.Within a 15-minute walk of this Chartrons hotel, you'll find Bordeaux Wine and Trade Museum and Quai des Marques. Jardin Public and Contemporary Art Museum are also within 2 miles (3 km).

What's nearby

  • Bordeaux Wine and Trade Museum - 6 min walk - 0.4 miles
  • Jardin Public - 14 min walk - 0.8 miles
  • Cap Sciences - 17 min walk - 0.9 miles
  • Place des Quinconces - 4 min drive - 1.1 miles
  • CitĂ© du Vin - 5 min drive - 1.5 miles

Getting around

  • Cenon Station - 6 min drive
  • Grand Parc Tram Station - 9 min walk
  • Merignac Airport (BOD) - 21 min drive

Restaurants

  • â€ȘLe Mirabelle - ‬8 min walk
  • â€ȘMorimoto Bordeaux - ‬2 min walk
  • â€Șpizzeria la tradizione - ‬7 min walk
  • â€ȘFaim De Pain - ‬8 min walk
  • â€ȘThe Golden Apple - ‬7 min walk

About this property

Mercure Bordeaux ChĂąteau Chartrons

4-star hotel near Cité du Vin
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Mercure Bordeaux ChĂąteau Chartrons. Parking is available for a fee.

This 4-star Bordeaux hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Bordeaux ChĂąteau Chartrons offers 215 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux ChĂąteau Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux ChĂąteau Chartrons Hotel
Mercure ChĂąteau Hotel Bordeaux Chartrons
Mercure ChĂąteau Hotel
Mercure ChĂąteau
Mercure Bordeaux ChĂąteau Chartrons Hotel
Mercure Bordeaux ChĂąteau Chartrons Bordeaux
Mercure Bordeaux ChĂąteau Chartrons Hotel Bordeaux

Frequently asked questions

How close is Mercure Bordeaux ChĂąteau Chartrons to the airport?

Mercure Bordeaux ChĂąteau Chartrons is 12 mi (21-min drive) away from the Merignac Airport (BOD) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Bordeaux ChĂąteau Chartrons?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Mercure Bordeaux ChĂąteau Chartrons on Jul 12, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Bordeaux ChĂąteau Chartrons have an airport shuttle?

Airport shuttle services are not available at Mercure Bordeaux ChĂąteau Chartrons.

How close is Mercure Bordeaux ChĂąteau Chartrons to the beach?

This hotel is 1.6 mi (7-min drive) from Plage du Lac.

Does Mercure Bordeaux ChĂąteau Chartrons offer free breakfast?

Free breakfast isn’t provided at Mercure Bordeaux Chñteau Chartrons, but full breakfast is offered for a fee of EUR 19.5 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Mercure Bordeaux ChĂąteau Chartrons?

No, there is no casino at this hotel, but Barriere Casino Theatre (6-min drive) is nearby.

What time is check-in at Mercure Bordeaux ChĂąteau Chartrons?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at Mercure Bordeaux ChĂąteau Chartrons?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Mercure Bordeaux ChĂąteau Chartrons have a pool?

Mercure Bordeaux ChĂąteau Chartrons does not have a pool.

Does Mercure Bordeaux ChĂąteau Chartrons have a restaurant?

Mercure Bordeaux ChĂąteau Chartrons is home to Chais Saint Louis, which features French cuisine.

Does Mercure Bordeaux ChĂąteau Chartrons have a spa?

There are no spa services available at this hotel.

How close is Mercure Bordeaux ChĂąteau Chartrons to downtown Bordeaux?

Mercure Bordeaux ChĂąteau Chartrons is 1.3 mi away from Bordeaux.

Mercure Bordeaux ChĂąteau Chartrons Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 580 reviews
Rating 8 - Good. 223 out of 580 reviews
Rating 6 - Okay. 97 out of 580 reviews
Rating 4 - Poor. 28 out of 580 reviews
Rating 2 - Terrible. 17 out of 580 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Brian

Liked: Staff & service
Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024
Verified

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows
too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat

Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Yaron

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024
Verified

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Pour un 4 Ă©toiles ça laisse perplexe. Le mĂ©nage pas fait dans la chambre. Du cafĂ© soluble qu’il faut aller rĂ©clamer Ă  l’accueil et on ne vous en donne qu’un seul mĂȘme pas une vraie cafetiĂšre Ă  capsule. Une « salle de sport » avec 4 appareils non disponibles car pris tout le temps. Une odeur d’égouts dans la salle de bains et mĂȘme pas une petite bouteille d’eau Ă  disposition dans la chambre. Je n’y retournerai plus 😐
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANNE ET LUC

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et calme comme souhaité
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

GĂ©rard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et la gentillesse des personnels, chambre spacieuse et propre (le cabinet de toilette demanderait un petit rafraßchissement). Parking facilement accessible et sécurisé. Petit déjeuner copieux et de qualité. Séjour trÚs agréable. Merci.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sébastien

Liked: Cleanliness, amenities, property conditions & facilities
Chambre parfaite, calme. Personnel accueillant
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien el hotel. Lo Ășnico que le faltaba era ascensor desde el parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

matthieu

Liked: Cleanliness, staff & service, amenities
Belle chambre, belle prestation
Stayed 1 night in Dec 2025
Verified

6/10 Okay

nicolas

Disliked: Cleanliness, property conditions & facilities
Vieillot, pomme de douche bouchée par le calcaire. Traces au plafond
Stayed 3 nights in Oct 2025