Find a Hotel in Bootlegger Cove

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"The area is extremely sketchy, the inside of the main hotel has been remodeled. The evening staff was extremely accommodating and kind. There was a mouse in my room in the middle of the night. The person in the morning who told me she was the front desk manager was extremely rude unaccommodating and needs to be coached on customer service skills. I was on a 7:30 appointment for the shuttle I got up to the lobby at 7:32 she did not apologize for them leaving me behind I asked why didn't someone call at 7:15 if they weren't going to wait for me to walk 2 minutes down the hallway and she said they don't call they don't remind anyone The shuttle driver came back at 7:40. I'm not sure where he went but I thought it was extremely rude and so was her behavior I was 2 minutes late getting to the lobby they should have waited or called my room. For a staff leader she does not have the skills to hold that position. I've been in hospitality for over 20 years I would not put someone with those poor customer service skills in charge of anyone. Again the evening staff was accommodating, the area is really sketchy especially for women traveling alone, there is food across the street a teriyaki place a Korean barbecue and a little pizza place, other than that you need to do DoorDash or have a rental car. The best option would be pay a little more and do not stay on spenard, Bad area & management. tourists don't know where to go, don't go to a hotel on spenard, especially this one. "

"Really fantastic location that is walkable to everything you need and very affordable. Staff was friendly and helpful. There is no airport shuttle but it only takes about 15 minutes to get there via ride share. Buffet breakfast was a great way to start the day with a ton of variety and options. Rooms were very warm in the winter and often needed the circular fan that was included. "

"Clean room "

"Great "

"The staff is very welcoming and friendly! The hotel is clean and nicely decorated. It was the perfect location to walk into downtown for our sled dog events. They do not have a pool or spa, but you are able to use the facilities at the Captain Cook hotel which is across the street."