Book Hotels in Blue Ridge Highlands, VA

"Sheets and towels were dingy. Toilet wasn't properly cleaned. Stains on the walls."

"Breakfast Menu was ok. Hotel was dated. Pillows were really soft bed was mushy."

"Clean room. "

"DO NOT BOOK this hotel. I booked this on 4/3/26 through Hotels.com while driving FL-OH with my mother. We pulled in and there were no cars in the parking lot except for a couple in a poorly lit section toward the very back. The lighting is overall was poor, including inside the hotel. I drove up to look in the lobby and saw no activity- no guests, no staff. Mind you, this was a Friday evening. It felt VERY off. We drove to FIVE other hotels along the strip, no rooms available until the last one. WHY would ALL the other hotels be at full capacity but NOBODY was at this Ramada? When I contacted Hotels.com, they were polite, but as I didn’t get the extra “cancellation” insurance, I was not refunded. Hotels.com tried contacting this Ramada by phone AND email repeatedly and 1.) were put on hold and disconnected 2.) were not answered when they called back 3.) all voicemails and emails were ignored. This Ramada is not a hospitality business, you’re not safe to stay there. Hotels.com is not screening their hotels if this is still available to book through their website. "

"Breakfast was great. Made to order and very good options."

"We arrived at 11 pm. It was pouring out and there is no awning/covered area for unloading. We drove to a competitor’s facility to get our overnight items ready so we wouldn’t get soaking wet. The receptionist was completely indifferent and not helpful. The hotel is clean and has lots of little thoughtful amenities that we appreciated. We woke up at 8 a.m. to someone banging on our door asking if we needed towels- no because we just checked in 9 hours ago. I mentioned this to the staff downstairs and they proceeded to yell at the employee in front of me. So unprofessional and yes- they did argue in front of me. Awkward. Breakfast was great- lots of choices including gluten free options which is not typically the case. Nice hotel, but I would not choose it again after our experience."