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Hard Rock Hotel & Casino Bristol

2.5 star property
Enjoy 5 restaurants at this Bristol hotel

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Indoor/outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Indoor/outdoor pool
Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bristol

In Bristol .Steps from the hotel, you'll find Hard Rock Hotel & Casino Bristol and Bristol Mall. Also, State Line Centre is within half a mile (1 km) and Randolph Park is within 2 miles (3 km).

What's nearby

  • Hard Rock Hotel & Casino Bristol - 3 min walk - 0.2 miles
  • Bristol Mall - 3 min walk - 0.2 miles
  • State Line Centre - 6 min walk - 0.4 miles
  • Randolph Park - 3 min drive - 2.1 miles
  • Euclid Shopping Center - 3 min drive - 2.3 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪KFC - ‬18 min walk
  • ‪Eggs Up Grill - ‬9 min walk

About this property

Hard Rock Hotel & Casino Bristol

Enjoy 5 restaurants at this Bristol hotel
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The Bristol Hotel
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  • Parking included
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

How close is Hard Rock Hotel & Casino Bristol to the airport?

Hard Rock Hotel & Casino Bristol is 13.3 mi (18-min drive) away from the Abingdon, VA (VJI-Virginia Highlands) airport, the closest popular airport to the property.

Does Hard Rock Hotel & Casino Bristol have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Bristol.

Does Hard Rock Hotel & Casino Bristol offer free breakfast?

Free breakfast isn’t offered at Hard Rock Hotel & Casino Bristol, but full breakfast is offered for a fee of between USD 15 and 30 for adults, USD 15 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel & Casino Bristol?

During your stay you can enjoy the 85873 square-foot casino on site, featuring 900 slot machines, 59 gaming tables, and a sportsbook.

What time is check-in at Hard Rock Hotel & Casino Bristol?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Bristol?

This hotel offers free self parking. Valet parking is available for USD 12.00 per night.

Does Hard Rock Hotel & Casino Bristol have a pool?

Hard Rock Hotel & Casino Bristol does not have a pool.

Does Hard Rock Hotel & Casino Bristol have a restaurant?

There are 5 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Bristol have a spa?

This hotel has a spa, which features hydrotherapy, prenatal massages, and facials.

How close is Hard Rock Hotel & Casino Bristol to downtown Bristol?

Hard Rock Hotel & Casino Bristol is 1.7 mi away from Bristol.

Reviews

Hard Rock Hotel & Casino Bristol Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 214 out of 279 reviews
Rating 8 - Good. 35 out of 279 reviews
Rating 6 - Okay. 16 out of 279 reviews
Rating 4 - Poor. 9 out of 279 reviews
Rating 2 - Terrible. 5 out of 279 reviews

Reviews

10/10 Excellent

Betty

Stayed 1 night in Sep 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a d friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
I have to be honest. My husband and I have been waiting for this hotel and casino to open for a very long time! Couldn't wait to see Billy Bob Thornton and the Boxmasters! They were fabulous! We wanted to LOVE this venue! However.....the smoking in the casino absolutely RUINED it for us! I realize there is a non-smoking casino option, but they shove it in the basement corner, with some less than stellar games, gaming tables that are never open, and no bar! Also, if you have to walk through the smoking section to get to it, doesn't it kind of defeat the purpose?? Come on Hard Rock. Keep your beautiful hotel and casino beautiful and stop the smoking! Put the smoking section downstairs! Let us walk to our hotel room without walking through that fog! And to the concert venue (which is non-smoking) It is pointless to have a huge smoking section directly in the middle of everything and force your non-smokers to deal with it. And to offer less than best quality gaming to your non-smokers.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Hard Rock or go home.

Plenty self or valet parking. Easy check in. Couple made reservations separately but the clerk made sure we were together on the same floor. Non smoking hotel. Spacious modern room. Espresso machine! Personalized music for room. Hard Rock Cafe and shop in same area. Enjoyed every aspect of the hotel. Worst part was smoking casino right outside the hotel door. Non-smoking casino on lower floor inaccessible from hotel elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Amantino

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness
Very nice accommodations, good food and lots of fun. We will return soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Bristol

This hotel is super nice. Lots of food on property, rooms are super clean and variety of items for entertainment just as gambling and live music. Enjoyed the concert with Billy Bob & the Boxmasters. This is my second time to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

ryland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The food was really good and the rooms were very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Traci

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at HRC! We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was electric. Super friendly staff, very helpful. Food was awesome. First time ever in a casino and it was a ton of fun. I could see why someone could get caught up in whole gambling thing. Staff was very helpful. We will come again when we have more time to stay longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Alehondra

Stayed 2 nights in Aug 2025

2/10 Terrible

Araksya

Liked: Property conditions & facilities
Disliked: Staff & service
Subject: Urgent Complaint Regarding Stay at Hard Rock Hotel Dear Hard Rock Hotel Management, I am writing to formally express my deep disappointment with my recent stay at your hotel. Unfortunately, my experience fell far short of the standards I expected from Hard Rock. Throughout my stay, there were multiple days when housekeeping did not clean my room, despite my repeated requests to the staff to ensure it was serviced. Even after reminding them, my room remained untouched on several occasions, which was frustrating and inconvenient. In addition, despite switching rooms three times, every room I was given still smelled strongly of cigarettes. This was extremely unpleasant and unacceptable for a non-smoking guest experience. The most upsetting issue occurred on the final day of my stay. I returned to my room to find that my watch, earrings, and a pair of shoes had disappeared. I immediately reported this to the hotel and was advised to speak with security. However, no one from your team has contacted me since, which is both concerning and unacceptable given the seriousness of the matter. I expect an immediate update regarding the status of your investigation and the recovery of my belongings. Additionally, I would like to know what steps you will take to address these issues and ensure this does not happen to other guests. I look forward to your prompt response.
Stayed 5 nights in Aug 2025

10/10 Excellent

SOPHIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Hotel and Casino Didn't Disappoint!!!

My husband and I decided that we wanted to stay at the Hard Rock Hotel & Casino. We were speechless in a very good way. We could not believe how amazing it looked. The staff (all) were more than helpful and very friendly. We are definitely planning on returning there very soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay here!

Wonderful stay all the way around! Clean, quiet, friendly, and the best was so super comfy!
Stayed 1 night in Aug 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and casino are top notch..the area around the property is a little sketchy
Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kyle

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked for pool
Stayed 1 night in Jul 2025

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Breakfast staffs are good service
Stayed 1 night in Jul 2025