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"Elevator was broken at check-in. Had to climb 4 levels of stairs to get to my room. Elevator broke down once during the week I was there. Other tha ... " More

By a verified traveler on Mon 22 Jun 2020

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Hotel Description

Hotel near Walmart Headquarters in Bentonville

City center stay

You'll find Horsebarn Trailhead and Tiger Stadium within 2 miles (3 km) of this hotel. Walmart Headquarters and Scottsdale Center are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A picnic area, a computer station, and laundry facilities are also on offer.

Free WiFi, kitchenettes

The 118 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include flat-screen TVs, phones, and desks. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Dec 4 - Dec 5

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HomeTowne Studios & Suites by Red Roof Bentonville ratings based on 31 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for HomeTowne Studios & Suites by Red Roof Bentonville

Everyone (11) Business (2) Couples (1) Family (4)
1 out of 5
Attempts to cancel reservation due to circumstances beyond my control were unanswered. VERY disappointing.

Posted by on Oct 5, 2021

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1 out of 5

Posted by on Aug 1, 2021

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4 out of 5
Elevator was broken at check-in. Had to climb 4 levels of stairs to get to my room. Elevator broke down once during the week I was there. Other than that, staff and room was fine.

Posted by on Jun 22, 2020

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Comment from Hotel Management

Jun 23, 2020 by 1481

Good Afternoon, Thank you for sharing your feedback regarding your stay! The elevator is back up and running. If you have not done so yet, please make sure to sign up for RediRewards so that you can begin to accumulate benefits on your future stays with us. We look forward to hosting you again. Thank you and have a wonderful day!

1 out of 5
The hallways were dirty. I had to clean my own Ac filter out. There wasn’t hot water almost the entire time i was there. The trash in my room that is under the cabinet was also still full. Do not recommend this to anyone.

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 21, 2020 by 1481

Dear guest, Thank you for your stay with us and for sharing your experience. We were pleased to read you liked your early check in, but we are sorry to hear there were some issues with the hot water, that has been corrected and going through retraining with the new housekeepers.. Please rest assured we have addressed this with the team to ensure we improve on this ASAP. Thank you for your feedback and have a wonderful day.

3 out of 5
it was convenient and the price was right. The desk clerk was friendly and helpful; a good face for the property. The hallways were dirty with tracked in and dried mud but the room was clean. Our bedside light did not work and neither did the alarm clock in the room. The bed/mattress was not comfortable at all. For convenience and price it served our purposes but not likely to recommend/use for any future leisure travel.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by hts

Thank you for taking the time to tell us about your experience at the Hometowne Studios & Suites Bentonville,AR. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for all inconveniences during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,

4 out of 5
Property does not let problems linger but takes care of them. Well worth the value to price.

Posted by on Nov 26, 2019

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2 out of 5
the hotel it's okay but the bed is so hard and you can feel the springs on tha mattress

Posted by on Aug 25, 2019

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3 out of 5

Posted by on Jun 29, 2019

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1 out of 5

Posted by on Jun 24, 2019

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2 out of 5
Carpet in hallways/room was dirty. The edge of the boxspring on the bed was slightly exposed and had not been cleaned/vacuumed in awhile. There was no coffee maker. A family member of mine who lives locally says this hotel is a known hangout for homeless and drug addicts.

Posted by on Mar 21, 2019

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About the HomeTowne Studios & Suites by Red Roof Bentonville

Location 200 SW Suburban Lane, Bentonville, AR 72712

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly HomeTowne Studios & Suites by Red Roof Bentonville also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this Bentonville hotel.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTowne Studios & Suites by Red Roof Bentonville offers 118 accommodations. Flat-screen televisions are featured in guestrooms. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suburban Extended Stay Bentonville
  • Home Towne Suites Bentonville Hotel
  • Home-Towne Suites Bentonville Hotel
  • Home-Towne Suites Bentonville
  • Home Towne Suites Bentonville
  • Home Towne Suites of Bentonville
  • HomeTowne Studios Bentonville Hotel
  • HomeTowne Studios Bentonville
  • HomeTowne Studios Suites Bentonville
  • HomeTowne Studios Suites Bentonville by Red Roof
  • HomeTowne Studios & Suites by Red Roof Bentonville Hotel
  • HomeTowne Studios & Suites by Red Roof Bentonville Bentonville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.