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Embassy Suites Little Rock

3.5-star property
11301 Financial Centre Pkwy, Little Rock, AR 1-855-201-7819
3.1 out of 5
See all 13 travelocity Reviews

"It was a good experience. Everyone was nice and professional. " More

By a verified traveler on Fri 25 Nov 2022

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Hotel Description

3.5-star hotel near Arkansas Heart Hospital

In suburbs

You'll be within 2 miles (3 km) of Arkansas Heart Hospital and 6 miles (10 km) of Little Rock Zoo with a stay here. University of Arkansas-Little Rock is within 6 miles (10 km) and Barton Coliseum is within 9 miles (15 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour gym and free full breakfast.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Dec 23 - Dec 24

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Wellness, Mobility & Hearing, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Little Rock ratings based on 13 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites Little Rock

Everyone (3) Couples (2) Family (5)
5 out of 5
It was a good experience. Everyone was nice and professional.

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 25, 2022 by GM

Dear Vernon,Thank you for your generous review. I am delighted to hear you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We hope you will find a reason to visit us again soon.Best,Mark MitchellGeneral Manager

2 out of 5
I have stayed in other Embassy Suites in other locations and was expecting a similar property. However, this property was a huge disappointment. Upon check in we were given a room that was still occupied and we walked in while they were asleep. Next the property was very unclean, the carpets were dirty,stained and tattered on places. The elevators smelled of beer and had streaks and stains on the walls and glass. The amenities in the room were lacking and the mini fridge was hot and smelled of mildew. The tub was grimey and the sheets were wrinkled and didn't appear to be fresh. The A/C did work thankfully.

Posted by , from Van Buren on Jun 13, 2022

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Comment from Hotel Management

Jun 14, 2022 by GM

Dear PERRY, I’m sorry for the mistake our associates made, but I assure you that guest safety is our top priority. Thank you for bringing your concerns to our attention. Additionally, I apologize that your accommodations were not met with our superior service and that we did not provide the experience you've come to expect. Thank you for sharing your feedback and we'd love to have the opportunity to welcome you again. Sincerely, Hotel Management

2 out of 5
First room , on corner next to high traffic intersection, could hear cars taking off from outside the hote door . Inside was insanely loud . When I asked the hotel desk for a different room she informed me that I had the only room left . After 15 mins of traffic I called again . The lady was frustrated and told me “ oh lord , just come to the front desk and I’ll swap your room “ but I thought I had the last room available? Also rude … the next room was on 8th floor . Much quieter but fed bugs in window seal , the outlet for the coffee pot was burnt and had no power . Also the windows were so dirty on the outside I couldn’t see out of them .

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by GM

Dear Dana, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. Additionally, I’m sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you. Sincerely, Delane McCoy General Manager

5 out of 5
Great place to stay

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by GM

Dear Anonymous, Thank you for your time in sharing your kind review and please visit us again. Best, Delane McCoy General Manager

2 out of 5
Never saw an employee until we were leaving! We left at 6:00am with very little sleep after a shooting at the hotel property. Lots of unmantained things in and around the hotel!

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 19, 2021 by General Manager

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Was disappointed in this Embassy Suites!! We had driven a long day with 2 small children. Attempted to check in at 3:20 and they refused. Told us we had to wait till 4:00. They told us they didn’t have any rooms ready. When we finally did check in, the lady didn’t tell us anything about parking. They charge an additional $10 for parking. We had to call the front desk to find out how to get in the garage. Said to use room key. Tried the key and didn’t work. Called the front desk again. She said we would have to come to the front desk. Ran back into the hotel and she informed me it cost an additional $15 to park in the garage. The kids wanted to go swimming..however the pool was so cold they couldn’t stay in long. The restaurant was closed. Went to the happy hour and limited to 2 drinks. Don’t remember that from previous stays. Breakfast wasn’t supposed to open till 7:30. We needed to be out of the hotel before that so packed up the car and loaded up. I went to check out and the lady said she would email my receipt. No email. Noticed while I was checking out around 7, breakfast was open!! So disappointed in the whole visit!! Also read room Travelocity descriptions very closely. I paid for a premium room...the only thing we got was a few snacks and drinks. The way it was laid out on Travelocity, it looked like it was supposed to be a bigger room...but it wasn’t!!

Posted by on Jan 5, 2021

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Comment from Hotel Management

Jan 6, 2021 by General Manager

Thanks for the feedback, we apologize that you did not enjoy your stay. If you would like to discuss, please reach out to us.

5 out of 5
I love this property and suites are really nice....love the living room area. Had 2 tv and microwave and fridge to bring your leftovers and have a late nite snack!

Posted by , from Little Rock-chenal on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by General Manager

Thanks for the great feedback Brie, see you again soon!

5 out of 5
It continued my high expectations for Embassy Suites.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by General Manager

Thanks so much for the great words!

1 out of 5
Front desk staff was horrible. had to pay a $75 pet fee, that is rediculous expensive. Then the fire alarms went off at midnight. Had to evacuate for a false slarm. About 30 minutes later we got the all clear. Then a hour later every fire truck in little rock showed up with sirens extremely loud. Looked out the window and the street was.full of fire trucks, another false alarm. Front desk lady at night needs to work on her people skills, just awful. Will not stay here again! Had a terribly night of sleep.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by General Manager

We apologize for the negative experience. All precautions are to ensure the safety of our guests and team members. We hope we get the opportunity to make this right for you.

1 out of 5
My daughter finger was cut on the luggage cart. The manager was very uncaring didn’t offer a first aide supple gave me two bandages. My daughter bleed through the day an morning at this hotel

Posted by on Jul 29, 2019

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About the Embassy Suites Little Rock

Location 11301 Financial Centre Pkwy, Little Rock, AR 72211

Property Features

Embassy Suites Little Rock offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. The business-friendly Embassy Suites Little Rock also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3.5-star Little Rock hotel is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1997
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites Little Rock offers 251 accommodations with laptop-compatible safes and safes. Accommodations are furnished with king sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Little Rock has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Embassy Suites Little Rock offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 12 per day (in/out privileges)
  • Extended parking fee: USD 17.00 per day
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Little Rock
  • Embassy Suites Little Rock
  • Little Rock Embassy Suites
  • Embassy Suites Little Rock Hotel
  • Embassy Suites Little Rock Hotel
  • Embassy Suites Little Rock Little Rock
  • Embassy Suites Little Rock Hotel Little Rock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.