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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5-star property
3303 Pinnacle Hills Pkwy, Rogers, AR 1-855-201-7819
4.6 out of 5
Wonderful!
See all 14 travelocity Reviews

"The area was new and clean. " More

By a verified traveler on Mon 12 Jun 2023

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Hotel Description

3.5-star spa hotel near Walmart Arkansas Music Pavilion

In entertainment district

Stay at this Rogers hotel and you'll be within half a mile (1 km) of Walmart Arkansas Music Pavilion and 2 miles (3 km) of Pinnacle Hills Promenade. Mercy Hospital Northwest Arkansas is within 2 miles (3 km) and The Momentary is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking.

Standard Suite One King and One Sofa Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$142* Per night/room Oct 1 - Oct 2

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Allergy Friendly

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Suite One King and One Sofa Bed Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Everyone (9) Couples (1) Family (4)
5 out of 5
The area was new and clean.

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by GM

Dear Ryan,I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best,Kraig PomrenkeGeneral Manager

4 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 22, 2023 by Katherine

Thank you for taking the time to share your experience with us. What could we have done differently so that your stay was a 5 out of 5a?

5 out of 5
This is a new hotel Room was huge! Staff was so nice!

Posted by on Nov 1, 2022

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Comment from Hotel Management

Nov 1, 2022 by GM

Dear tara,It sounds like every aspect of your stay was positive from start to finish; we are glad to hear it! Thank you for choosing our Embassy Suites for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Rogers.Best,Larry CooperGeneral Manager

5 out of 5

Posted by on Jul 9, 2022

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5 out of 5
It's a fine property. Great availability of parking spaces. Close to stores and restaurants. Nice staff. Decent exercise room too

Posted by on Mar 27, 2022

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5 out of 5

Posted by on Jan 3, 2022

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5 out of 5

Posted by on Dec 23, 2021

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5 out of 5
We really enjoyed our stay. The hotel and room were clean. Check in was fast. Breakfast was good. There are a ton of wonderful restaurants close to the hotel. We will certainly come back to stay at this hotel.

Posted by , from LIBERTY on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by GM

Dear ANDREA, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Larry Cooper General Manager

5 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 1, 2021 by GM

Dear Anonymous, We love hearing that your stay was enjoyable. Thank you for choosing us and please visit again. Best, Larry Cooper General Manager

5 out of 5
Very clean and staff very professional

Posted by on May 28, 2021

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Comment from Hotel Management

Jun 1, 2021 by GM

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Larry Cooper General Manager

About the Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Location 3303 Pinnacle Hills Pkwy, Rogers, AR 72758

Property Features

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee. Business amenities include a 24-hour business center and 48 meeting rooms. Event space at this hotel measures 75000 square feet (6968 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. Self parking is free. This 3.5-star Rogers hotel is smoke free.

  • 400 guestrooms or units
  • 9 levels
  • 2 buildings
  • 75000 sq ft of conference space
  • 6968 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay movies. Housekeeping is provided on request.

  • Sitting area
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Caffeinas Cafe - Onsite café.

Cedar Creek Bistro - This restaurant specializes in American cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
  • Embassy Suites Northwest Hotel Spa & Convention
  • Embassy Suites Northwest Spa Convention
  • Embassy Suites Northwest Arkansas Hotel Spa Convention
  • Embassy Suites Northwest Arkansas Spa Convention Rogers
  • Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
  • Embassy Suites Northwest Arkansas Hotel Spa Convention
  • Embassy Suites Northwest Arkansas Spa Convention Rogers
  • Embassy Suites Northwest Arkansas Spa Convention

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.