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Punta Islita, Autograph Collection

4.5 star property
Upscale beachfront resort with 2 outdoor pools

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Photo gallery for Punta Islita, Autograph Collection

Relax by the infinity pool overlooking the ocean, surrounded by a deck leading to a secluded area with a lounge.
Relax in a serene beach setting with hammocks suspended between palm trees, overlooking the calm ocean and sandy beach.
Relax in this serene room with a sofa, two benches, and a table, all facing a large glass door leading to a lush landscape.
Relax in a spacious bathroom with a bathtub and enjoy a view of the lush landscape from the adjacent balcony.
Relax in this stylish living area with a sofa set, coffee table, and dining table, offering a view of a lush landscape and a body of water.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Gym
  • Room service

Explore the area

Map
Punta Islita, Islita, Bejuco, Guanacaste, 50906
  • Playa Islita
    ‪6 min walk‬
  • Carrillo Beach
    ‪16 min drive‬
  • Samara Beach
    ‪22 min drive‬
  • Nosara (NOB)
    ‪64 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Superior Suite, 1 Bedroom, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Suite, 1 Bedroom, Non Smoking

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Plunge Pool, Ocean View

Junior Suite, 1 Bedroom, Plunge Pool, Ocean View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 Bedroom, Plunge Pool, Ocean View

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 Bedroom, Non Smoking, Ocean View

Honeymoon Suite, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Honeymoon Suite, 1 Bedroom, Non Smoking, Ocean View

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Partial Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Partial Ocean View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Private Pool

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Sleeps 8
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa, 2 Bedrooms

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite, 2 Bedrooms, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Private Pool, Ocean View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Private Pool, Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa, 2 Bedrooms

  • 646 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Villa, 3 Bedrooms, Private Pool

  • 182 sq ft
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Terrace

Superior Suite, 1 Bedroom, Non Smoking, Terrace | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Suite, 1 Bedroom, Non Smoking, Terrace

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Room, 2 Queen Beds, Non Smoking, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Private Pool, Ocean View

Junior Suite, 1 King Bed, Private Pool, Ocean View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, Private Pool, Ocean View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Islita

Beachside getaway.Within 2 miles (3 km) of this Bejuco resort, you'll find Playa Islita and Refugio Nacional de Vida Silvestre Camaronal. Also, Museo Islita is within 2 miles (3 km) and Playa Camaronal is within 6 miles (10 km).
View more Resorts in IslitaOpens in a new window

What's nearby

  • Playa Islita - 6 min walk - 0.3 miles
  • Carrillo Beach - 16 min drive - 8.1 miles
  • Playa Bejuco - 16 min drive - 7.7 miles
  • San Miguel Beach - 22 min drive - 12.0 miles
  • Samara Beach - 22 min drive - 10.3 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 146 min drive

Restaurants

  • Alma Restaurante
  • ‪Hula Jungla - ‬16 min drive
  • ‪Bar Coco - ‬13 min walk
  • ‪Soda La Plaza - ‬16 min drive
  • ‪Soda Río Ora - ‬13 min drive

About this property

Punta Islita, Autograph Collection

Upscale beachfront resort with 2 outdoor pools
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Punta Islita, Autograph Collection you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a hot tub. Free self parking and valet parking are available.

This 4.5-star Bejuco resort is smoke free.

  • 1 floor
  • 57 guestrooms or units
  • 2 dining venues
  • 2 swim-up bars
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 1994
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Punta Islita, Autograph Collection offers 57 shared accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to patios. Each accommodation is individually decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Casa Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Overlooking the ocean, this property offers a serene beachfront setting with tall palm trees.

Nammbú Beachfront Bungalows

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 330 reviews
$247 nightly
The price is $280
Jul 14 - Jul 15
Total includes taxes and fees
Nammbú Beachfront Bungalows

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CRC 12,400 for adults and CRC 6,200 for children
  • 2 restaurants
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Art gallery
  • Children's pool
  • Ecotours
  • Free beach club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Low-height electrical outlets in bathroom
  • No elevator
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CRC 12400 for adults and CRC 6200 for children
  • Airport shuttle fee: CRC 200000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Punta Autograph Collection
Hotel Punta Islita Autograph Collection Bejuco
Punta Autograph Collection
Punta Islita Autograph Collection Bejuco
Punta Islita Hotel
Resort Punta Islita
Hotel Punta Islita Autograph Collection
Punta Islita, Autograph Collection Resort
Punta Islita, Autograph Collection Bejuco
Punta Islita, Autograph Collection Resort Bejuco

Frequently asked questions

How close is Punta Islita, Autograph Collection to the airport?

Punta Islita, Autograph Collection is 29.9 mi (108-min drive) away from the Nosara (NOB) airport, the closest popular airport to the property.

Does Punta Islita, Autograph Collection have an airport shuttle?

Punta Islita, Autograph Collection offers an airport shuttle 24 hours a day, for a charge of CRC 200000 per vehicle, one way.

How close is Punta Islita, Autograph Collection to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Punta Islita, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at Punta Islita, Autograph Collection, but continental breakfast is offered for a fee of CRC 12400 for adults and CRC 6200 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Punta Islita, Autograph Collection?

No, there is no casino at this resort.

What time is check-in at Punta Islita, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Punta Islita, Autograph Collection?

This resort offers free self parking and valet parking.

Does Punta Islita, Autograph Collection have a pool?

Punta Islita, Autograph Collection features 2 outdoor pools and a children's pool.

Does Punta Islita, Autograph Collection have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does Punta Islita, Autograph Collection have a spa?

Pamper yourself with a day at Casa Spa, where you can enjoy aromatherapy, facials, and body scrubs.

How close is Punta Islita, Autograph Collection to downtown Bejuco?

Punta Islita, Autograph Collection is 0.2 mi away from Islita.

Punta Islita, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 150 reviews
Rating 8 - Good. 30 out of 150 reviews
Rating 6 - Okay. 3 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 3 out of 150 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Allison

Stayed 5 nights in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property. We were well looked after
Stayed 1 night in Mar 2025

8/10 Good

Alain

Stayed 4 nights in Feb 2025

10/10 Excellent

Natalia

Stayed 4 nights in Feb 2025

8/10 Good

I

Stayed 5 nights in Dec 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for an unforgettable experience

Joe was amazing!!! The general manager was amazing!! Viales was amazing!!! The room was amazing!! Every single thing was amazing!! My wife and I went here on our honeymoon. This was an amazing honeymoon for us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic. Highly recommend
Stayed 6 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding resort and location

We absolutely loved it. It was about half-full. The service was top-notch. There were plenty of excursion options and they were handled directly with us after we arrived. The food was delicious and the beach was perfect. We loved surfing, hanging at the beach, and the pools.
Stayed 8 nights in Jun 2024

10/10 Excellent

Abel Ascension

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place, friendly staff, clean rooms place needs small updates in rooms
Stayed 5 nights in Jan 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very friendly staff, phenomenal access to endless and varied activities on, slightly off or very near the property… beachside spa like you’ve never seen, macaws everywhere, monkeys, sea turtles, ziplines and incredible sunsets. Staff is extremely friendly but sometimes very slow. Food is either a hit or way off. Several dishes soaked in soy sauce. Lamb chops excellent one night then tiny and overcooked a few nights later. The villa needed some basic upkeep… hot water m, toilet, electric, sliders… like it hasn’t been used in months. The grounds are well kept and teeming with the parrots, monkeys and other beautiful wildlife. Be absolutely sure to book a massage at Equillibrium Spa on the beach. Heaven !
Stayed 6 nights in Dec 2023

10/10 Excellent

Ilse, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely place but not really a beach resort

Food was so good I'd return just for that. Room was missing anything other than the bed to sit on, and no desk space or place for computer--not optional these days. It's the best place I know of to see the magnificent red macaws. It has a beach but it's not really swimmable. There are two pools but they are both quite shallow--not suitable for lap swimming.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was fantastic. Employees were attentive. Resort had lots of stairs to get to room. Room had cold AC but eating area was outdoors and very humid. Hotel offered lots of tours, activities and spa options. I would stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful and relaxing stay in Costa Rica. Views and property are incredible. The hotel is set up very privately and very relaxing. The beach is great for swimming and the staff were outstanding.
Stayed 6 nights in Mar 2023

2/10 Terrible

Kasey

Stayed 3 nights in Mar 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this property! It was a journey to get to on a very long bumpy dirt road but worth it. The room was great with a small jacuzzi overlooking the ocean. We enjoyed the pool and pool bar, had a nice dinner at sunset and the beach club area was a big bonus. We were only here one night, but I would def stay here again.
Stayed 1 night in Feb 2023

8/10 Good

Sesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and relaxing. Amazing view. The food was a 5/10, the restaurant and bar by the beach was so much better than the restaurant and bar by the main entrance. They offer free and paid for activities to guest through the resort but the staff didn’t give good descriptions on those activities, the activities we chose (Horseback riding, kayaking, zip lining) all of which cost were very boring and they don’t tell you the cancellation policy before they commit you which should be required. Over all it was a 6/10 .
Stayed 3 nights in Jan 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinarily nice location, beautiful hotel, small villa style, amazing views, best food and very friendly staff. Very quiet, many activities offered at the hotel location, such as nature hikes, zip lining, with very knowledgeable guides. We had a wonderful time relaxing at the pool or the private hotel beach and especially enjoyed peaceful atmosphere in a very private setting.
Stayed 5 nights in Feb 2022

10/10 Excellent

Lori, Bristow

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you've ever wondered what paradise is like, this is it! Aside from the absolutely stunning scenery, the staff is absolutely AMAZING! EVERYONE is willing to help out at all times - if they see you waiting for the shuttle and it hasn't come in a few minutes, they will call it for you - regardless of whether they are on the cleaning staff, a manager, or a bartender. I have only two "complaints" which are completely #FirstWorldProblems - 1) the minimal shower water pressure and 2) the spotty / inconsistent WIFI coverage at the villas - which could be a good thing if your goal is total relaxation. You're so close to nature here - from being awakened by the howler monkey, going to sleep listening to the ocean swell, and singing with the birds midday. temperatures are not so hot, but very humid. I can't rave enough about this property - a best kept secret! But don't take my word for it...check it out for yourself.
Stayed 6 nights in Jan 2022

4/10 Poor

Phoebe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is like an average 3* hotel. It’s such a disappointment compared to the other hotel el mangrove which is wonderful and completely spot on. The pool and beach are amazing. The views are also cool. The rooms are dated, dirty and in need of a makeover - more like 2* rooms. The tiles have grime and are gross. We had so many dead spiders and flies dotted around our room. The staff are either awesome or not bothered. We experienced either very helpful people, or 30 minute waits for a drink. The drivers were really lovely. The amenities are shocking. The shuttle bus is irregular and just shoddy - ripped seats and just dirty. The gym is a whole new level of awful - the machines are dangerous and just in super bad condition. The reception isn’t very helpful either. Really recommend skipping this hotel and going to el mangroove instead.
Stayed 3 nights in Dec 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and staff is great. Location is remote and best to drive an SUV with 4 wheel drive to get to property...we didn't and had a flat tire and trouble getting up several hills on the dirt gravel roads required to traverse to get to the property. Beach and surf are awesome. Beach cabanas are great. Had a few glitches with the jacuzzi leaking so worked intermittently. Biggest issues were the restaurant menus. Too much "Asian Fusion?" in everything....Ended up going to local restaurants for local food....rice, beans, fish, steak etc
Stayed 6 nights in Nov 2021

2/10 Terrible

Edwin

Stayed 3 nights in Sep 2021