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SureStay Plus Hotel by Best Western Bakersfield North

3.5-star property
2620 Buck Owens Blvd, Bakersfield, CA 1-855-201-7819

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3.6 out of 5
Good!
See all 19 Travelocity Reviews

"Very clean. All the staff wore face masks. Staff very helpful to me. I have rheumatism and cant lift things. Staff members helped me get my suitcase o ... " More

By a verified traveler on Wed 05 Aug 2020

Points Of Interest

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$63* Per night/room Aug 16 - Aug 17

Standard Room, 2 Queen Beds, Patio, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

3.5-star hotel near Buck Owens Crystal Palace

Near the airport

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Buck Owens Crystal Palace and within 3 miles (5 km) of Mechanics Bank Arena. Bakersfield Heart Hospital and Heart Hospital are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer WiFi and flat-screen TVs with digital channels. Other amenities include room service, free local calls, and ironing boards.

SureStay Plus Hotel by Best Western Bakersfield North ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Bakersfield North

Everyone (9) Couples (4) Family (7)
5 out of 5
Very clean. All the staff wore face masks. Staff very helpful to me. I have rheumatism and cant lift things. Staff members helped me get my suitcase out of the car and to my room, then back to my car when i checked out.

Posted by , from Bloomington, IN on Aug 5, 2020

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5 out of 5
I wish the pool was open . Vending machines empty

Posted by , from Bakersfield on Jun 23, 2020

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5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

May 1, 2020 by Manager

Thank you for your Rating.

4 out of 5
I liked having a room on the 1st floor with slilders opening to lush patio & gardens. I liked having a gym nearby my room. I liked breakfast included. I liked discounted dinner for residents. I liked very large HD TV screen and it worked fast changing channels. I was very disappointed the hot tub and pool were closed due to rain earlier in the day. It was not raining while I was there. Even later that evening hot tub was closed. I booked room on line to use hot tub, if not pool as well.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 25, 2019 by Manager

Thank you for staying with us .I hope you give us a second chance in the future.

5 out of 5
Everything about this hotel was excellent. The staff at the restaurant were all very helpful.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 22, 2019 by Manager

Thank you for staying with us we appreciate your positive review.

1 out of 5
We stayed one night here arrived late and exhausted. Upon arriving to room it was freezing cold in there so we looked into changing the temperature and came across a faulty AC floor unit which was constantly leaking onto AC electric plug in cable and rug. Rug was soaking wet at least 4 feet. Shower faucet had a continues drip of water, it had a yellow water stain of how long it's been running. Something house keeping should have reported upon cleaning. Dripped all night and loud. We were frustrated and checked out first thing, accidentally Leaving behind large medicine/toiletry/makeup bag in restroom counter. As soon as we arrived home same day we contacted hotel and were informed they didn't have keys to lost and found and would have to wait till tomorrow. Management wouldn't return my calls. After numerous phone calls I was connected with house keeping manager who informed me nothing was there or turned in. It took 3 days for them to contact their house keeper who was back from her days off to confirm she " didn't see anything" in the room. I am disgusted how this house keeping individual thinks stealing someones belonging is ok and management doesn't take initiative to make it right, take action instead I received the run around. Let's keep in mind the manager I spoke to that morning was suppose to place this room out of service.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 14, 2019 by Manager

Dear ,Lorena We apologize if we did not meet your standers. Thank you for staying with us.

4 out of 5
Included sit down breakfast at attached restaurant was very good.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Nov 3, 2019 by Front Desk

Thank you.

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 3, 2019 by Front desk

Thank you

2 out of 5
I like the decor of the property tropical kind of. I did not like that there were people partying and drinking in the pool, not once did management or anyone come say anything or make them stop. We decided to stay another day they asked if wanted house keeping to clean I said yes. Came back later they never cleaned the room. Went to fro t desk to ask for more towels they tried not giving them said ok leave old ones by door and we will bring clean ones, they still never came.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Manager

Thank you for staying with us we appreciate your review. We will address this matter to management.

2 out of 5
My room smells Horrible and there was old food left in the refrigerator.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 2, 2019 by Manager

Thank you Emily for staying with us, We apologize for your issue we will address your consent.

About the SureStay Plus Hotel by Best Western Bakersfield North

Location 2620 Buck Owens Blvd, Bakersfield, CA 93308

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Bakersfield North offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Bakersfield North. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3.5-star Bakersfield hotel.

  • 199 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Bakersfield, CA (BFL-Meadows Field) (5.6 km / 3.5 mi)
  • Train station: Bakersfield Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Bakersfield North offers 199 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Junction Restaurant - This sports bar specializes in Mexican cuisine and serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast and dinner

The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Commonly-touched surfaces are cleaned with disinfectant Value
  • Property confirms they are implementing guest safety measures Value
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA) Value
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures Value
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent destination fee will be charged
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)
  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Crystal
  • Best Western Crystal Inn
  • Best Western Crystal Palace
  • Best Western Crystal Palace Bakersfield
  • Best Western Crystal Palace Inn
  • Best Western Crystal Palace Inn Bakersfield
  • Best Western Palace
  • Crystal Palace Inn
  • SureStay Plus Hotel Best Western Bakersfield North
  • Red Lion Bakersfield
  • SureStay Plus Best Western Bakersfield North
  • Surestay Plus By Bakersfield
  • SureStay Plus Hotel by Best Western Bakersfield North Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.