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"didn't like small restrooms , no fridge or microwave . " More

By a verified traveler on Mon 21 Oct 2019

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Hotel Description

Hotel near Buck Owens Crystal Palace in Bakersfield

Near the airport

Within 3 miles (5 km) of this hotel, you'll find Buck Owens Crystal Palace and Fox Theater. Good Samaritan Hospital and Heart Hospital are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a gym on site, and a 24-hour front desk and a garden are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 207 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free local calls, hair dryers, and free toiletries. Weekly housekeeping is available.

Quality Inn & Suites Bakersfield ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Bakersfield

Everyone (11) Couples (1) Family (1)
3 out of 5

Posted by on Sep 16, 2020

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5 out of 5

Posted by on Mar 6, 2020

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4 out of 5
didn't like small restrooms , no fridge or microwave .

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 24, 2019 by Marina R

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Microwaves only at lobby, no refrigerator. Ice machine only on 1st & 2nd floor. Elevator did not work. Yellow tape on 3rd floor. Free breakfast at restaurant next door was terrible.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 18, 2019 by Marina R

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Guest Relations

Thank you for the feedback.

5 out of 5
Friendly staff, room nicely cooled down upon arrival, comfy bed with good sheets, mini-fridge was roomy. Outdoor tables for relaxing were nice and a big pool without 8,000 kids in it! Nice breakfast buffet available at restaurant next door.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 4, 2019 by Marina R

We're glad to see you enjoyed your stay and thank you for the positive feedback.

4 out of 5
Only wish for a mini fridge and microwave. Everything else was clean and kept in good condition.

Posted by on Apr 23, 2018

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Comment from Hotel Management

Apr 25, 2018 by Guest Relations.

I'm sorry we were not able to provide you with a fridge and microwave during your recent visit to Quality Inn. Please know that we are in the process of adding more to our rooms and hope you'll visit us again soon.

3 out of 5

Not bad for a night

This is not a fancy new hotel, but it was fine for a night. The bathroom door would not latch for privacy. But the area of town was okay, and we only spent a few hours there.

Posted by on Mar 5, 2018

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Comment from Hotel Management

Apr 13, 2018 by Guest Relations

Thank you for your feedback. We always appreciate good honest feedback and we will look into the issues with the door.

1 out of 5

I didn't get to stay there after paying

I want to be able to stay there cause I paid for my room terrible customer service and I had to stay in a low budget hotel I didn't appreciate

Posted by on Jan 7, 2016

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2 out of 5

Should have done more research

The room was basic. But for $170 you'd expect just a little more. The upstairs walkways were slanted, as if they were about to collapse. The plumbing was noisy. I could tell exactly when neighbors used the restroom. The whole place gave off a haunted vibe with all the creaking and moaning. It was pretty close to Halloween, though. Maybe that was what they were going for?

Posted by , from Cupertino on Oct 26, 2015

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About the Quality Inn & Suites Bakersfield

Location 4500 Buck Owens Boulevard, Bakersfield, CA 93308

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Bakersfield offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The business-friendly Quality Inn & Suites Bakersfield also features a garden, a picnic area, and coffee/tea in a common area. For a fee, parking is available. Smoking is allowed in designated areas at this Bakersfield hotel.

  • 207 guestrooms or units
  • 3 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Bakersfield Station (5.5 km / 3.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quality Inn & Suites Bakersfield offers 207 accommodations with hair dryers and complimentary toiletries. Televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and coffee/tea makers are provided. Housekeeping is offered weekly and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a limited basis.

  • Television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Quality Inn & Suites Bakersfield has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bakersfield Quality Inn
  • Quality Bakersfield
  • Quality Inn Bakersfield
  • Quality Inn Suites
  • Quality & Suites Bakersfield
  • Quality Inn Suites Bakersfield
  • Quality Inn & Suites Bakersfield Hotel
  • Quality Inn & Suites Bakersfield Bakersfield
  • Quality Inn & Suites Bakersfield Hotel Bakersfield

You should know

  • The seasonal pool will open in May and close in July.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.