Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Nuevo Vallarta Beach

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Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
6 bars/lounges, swim-up bar, poolside bar
Sundeck
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(105 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(137 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 354 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Balcony, Sea View (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.6 out of 10
Exceptional
(49 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(62 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

7.4 out of 10
Good
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (Elite Club, E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Nuevo Nayarit

On the beach.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 miles
  • Flamingos Golf Club - 3 min drive - 1.5 miles
  • Playa Bucerías - 6 min drive - 1.7 miles
  • Nayar Vidanta Golf - 11 min drive - 5.0 miles
  • Mayan Palace Nuevo Vallarta Golf Course - 11 min drive - 5.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Kulinarium - ‬17 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5-star beachfront property near Nuevo Vallarta Beach
Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Nayarit property.

  • 1 building
  • 445 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 9.7 mi (24-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (18-min drive) are nearby.

What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is home to Krystal, which features Fusion cuisine.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a spa?

This property has a spa, which features facials, massages, and aromatherapy.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to downtown Nuevo Nayarit?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 3.4 mi away from Nuevo Nayarit.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2901 out of 4073 reviews
Rating 8 - Good. 740 out of 4073 reviews
Rating 6 - Okay. 261 out of 4073 reviews
Rating 4 - Poor. 89 out of 4073 reviews
Rating 2 - Terrible. 82 out of 4073 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best time. Very clean and beach was fantastic. Not much shade but you could rent umbrella for 15 dollars a day. Was well worth it.
Stayed 5 nights in Dec 2025

6/10 Okay

HOLLAN

Liked: Cleanliness, property conditions & facilities
The good: the staff, the beach, the property, the drinks, the cleanliness, the service, etc etc. Not one complaint about how gorgeous it was or how clean or how accommodating and polite every single staff member was. Everyone worked very hard to provide the best service possible and we were happy. The bad: the food was pretty awful. I get that it’s hard to provide different styles of food for such a large and varied circulation of guests, but when even the tacos are so-so…come on. Anyway, the Steakhouse wasn’t bad, and the buffet was hit or miss. The Italian was bad. Kyoto’s was not good. Room service was terrible. The American Bar was also meh. Pepe’s was ok in a pinch, but overall, all things edible were super disappointing unless it was fruit or pastries. All that being said, I didnt realize how important food is on vacation, and anyone here praising the food is obviously a rube who has never had a decent meal.
Stayed 6 nights in Dec 2025

8/10 Good

HOLLAN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful! Spotless, rooms are great, beach is awesome and the water perfect for swimming. The staff is ten out of ten. They work hard to make your experience enjoyable. My only complaint was the food. Not so great. We did the buffet, the Steakhouse, Kyoto,l Italian, the American Bar, and Pepe's. All of it was disappointing. But to be fair, its probably hard to offer so many different varieties of food and make it amazing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
incredibly clean, adult only, elite club worth every penny! we go every year and will continue,
Stayed 7 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, beautiful room, great restaurants, and friendly staff. We will be going back!
Stayed 6 nights in Nov 2025

10/10 Excellent

Dawn Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Nader, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing and well programmed and staffed resort experience
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best vacation that we have ever had. We completely enjoyed all of the various restaurants and even room service. However, the room service menu does need to be expanded a bit. It is very limited, but a nice cup of coffee on the balcony is lovely in the morning...
Stayed 5 nights in Oct 2025

10/10 Excellent

Vincent, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Kerry Kickham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Good booze options, nice pools, and right on the beach. Food was okay. All servers were excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andriy I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, very nice people the beach. It’s very beautiful too, very good food.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jonathan William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room on the south outward looking side of the resort, the views of the mountains and sunrise were amazing ( 6th floor), the city at night and the bay looking south to the mountains there too. There was some construction going on next door but honestly was more entertainment that anything, heard more noise from it getting massages on the beach, but therapist worked to the rhythm of the noise !!
Stayed 7 nights in Oct 2025

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Norma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed twice thix year and love it.
Stayed 6 nights in Oct 2025

10/10 Excellent

Caleb

Stayed 7 nights in Oct 2025

6/10 Okay

TERRY LEE, Ocean Park

Liked: Cleanliness, property conditions & facilities
Facilities were clean, food was sub par an unimpressive. Pools were to hot at 95 and party pool was closed for two days. Riu white party was advertised but found out that the sister hotel that held the party was closed. We will not be going back to the Riu Palace.
Stayed 11 nights in Oct 2025

10/10 Excellent

Michael D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was breathtaking!
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay: food, service, entertainment and activities were all great
Stayed 7 nights in Oct 2025

10/10 Excellent

Lester Alexander Florian

Stayed 4 nights in Aug 2025

2/10 Terrible

Andrea Lee

Stayed 7 nights in Oct 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food, beautiful resort.
Stayed 4 nights in Oct 2025

8/10 Good

Gabriela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing about this resort was their staff. Cris was the first person I encountered and she was the sweetest. My sister has gestational diabetes and she took the time to make her a natural sugar free lemonade. My sister looked for her all weekend and she was always happy to make her the lemonade. The following people were amazing to our party of 6, Carlos at the buffet bar Jacki and Rio at Guacamole Lalo, Wilbur, Maribel, & Polo down at the pool bars Nelson at the lobby bar. We were bummed we didn't have access to the club and pool parties next door due to remodeling but overall great first experience at a resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Blanca Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Have the pool open for longer hours. It’s nice to be able to use the pool in the evening!
Stayed 7 nights in Sep 2025

10/10 Excellent

Brian N

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating!
Stayed 5 nights in Oct 2025