Book a hotel near Avenida Presidente Masaryk, Polanco

"great location, upgrade to club level was worth it, standard size room, nothing special about the room but the job done...only complaint is the rollaway bed which was kind of rough to sleep in"

"The hotel was in a safe, beautiful location. They kindly provided a complimentary slice of birthday cake for my friends birthday and this hotel also has an amazing fitness center! "

"Excellent hotel and very well located. Breakfast buffet is very good. It might be worthwhile getting the club rooms. Very comfortable rooms and the pool/gym/sauna/steam room were excellent "

"Unfortunately, my experience at this hotel was disappointing. After checking out, I realized I had accidentally left a valuable personal item in the room. When I contacted the hotel, I did not receive the level of assistance or resolution I expected. This situation made me feel that guest belongings are not handled with the level of care they should be. I recommend that future guests be very careful with their personal items and double-check the room before leaving. ” "

"We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming."

"great location, well upkept property and all staff was courteous and helpful. bath towels are pretty worn out, old and very rough, time to replace them with new ones. Pillows are also worn down once laying your head on them they go completely flat."