Skip to main content
Beginning of main content

"Hallways were dirty, trash was overflowing and bathroom smelled like vomit. The floors were also not mopped. " More

By a verified traveler on Sat 14 Aug 2021

Enter dates to see availability

Hotel Description

Georgetown apartment with kitchenette

In Georgetown

Within 2 miles (3 km) of this Georgetown apartment, you'll find Inner Space Cavern and San Gabriel River. St. David's Georgetown Hospital and Georgetown Palace Theatre are also within 3 miles (5 km).

Round-the-clock service

Free WiFi in public areas and luggage storage are available at this apartment. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchenettes

The 118 apartments feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include flat-screen TVs.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Mar 22 - Mar 23

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking (Sofa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

WoodSpring Suites Austin Georgetown ratings based on 4 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for WoodSpring Suites Austin Georgetown

Everyone (1) Family (2)
1 out of 5
This hotel is really dirty. The floors (in the room, hallways and elevator) are not vacuumed. They said they only clean your room if you stay more than 14 days. You have to request toilet paper when you run out. My room key stopped working after 7 days there. I could only access my room with the manager's master key, which I had to ask for everytime I left the room. They charge an optional $2 a day for fresh towels. There were 3 of us but we our room only had 2 towels. The front desk is only staffed during certain hours. If noone is at the front desk when you arrive and need something, you have to call a number left on a post it. The after hours front desk person came to assist us was barefoot. It was the worse hotel experience I have ever had.

Posted by on Dec 5, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 8, 2023 by General Manager

I am sorry about your experience but when you book and check in you are provided that information that we charge for linen because we are an extended stay and people stay here long term so there is no way we can get to everyone in one day that is why we have it at a set schedule for cleaning but they also provide that at checking in i hope to see you soon and get a better response

1 out of 5
Never go to this place...I booked a room months ago for my trip to Austin. When I arrived, they said the rooms weren't clean because the elevator was broken. I asked when my room would be ready and was told they were over booked and there was no guarantee I would even get a room. I was promised a call that never came.

Posted by on Oct 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2023 by General Manager

thank you for your feedback

1 out of 5

Posted by on Aug 31, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2023 by General Manager

thank you for your feedback

3 out of 5
Hallways were dirty, trash was overflowing and bathroom smelled like vomit. The floors were also not mopped.

Posted by on Aug 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 7, 2023 by General Manager

sorry about your experience hope to see you back with a better experience

About the WoodSpring Suites Austin Georgetown

Location 904 Rockmoor Drive, Georgetown, TX 78628

Property Features

WoodSpring Suites Austin Georgetown offers its guests an elevator. Public spaces have free WiFi. Smoking is allowed in designated areas at this Georgetown apartment.

  • 118 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

WoodSpring Suites Austin Georgetown offers 118 accommodations with air conditioning. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Bathtub
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at WoodSpring Suites Austin Georgetown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Woodspring Suites Austin North Georgetown
  • WoodSpring Suites Austin Georgetown Apartment
  • WoodSpring Suites Austin Georgetown Georgetown
  • WoodSpring Suites Austin Georgetown Apartment Georgetown

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Austin-Hotels-WoodSpring-Suites-Austin-Georgetown.h45565837-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Austin-Hotels-WoodSpring-Suites-Austin-Georgetown.h45565837-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Austin-Hotels-WoodSpring-Suites-Austin-Georgetown.h45565837-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.