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Aparthotel

Quest On Nelson

3.5 star property
Family-friendly 3.5-star aparthotel near Auckland Zoo

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Photo gallery for Quest On Nelson

Panoramic Penthouse, 2 Bedrooms, Harbor View | View from room
Reception
Panoramic Penthouse, 2 Bedrooms, Harbor View | Living area | 32-inch LCD TV with digital channels, TV, DVD player
Exterior
Panoramic Penthouse, 2 Bedrooms, Harbor View | 1 bedroom, pillowtop beds, iron/ironing board, cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
90-92 Nelson Street, North Island, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Place, Sky Tower
    ‪7 min walk‬
  • Place, SkyCity Casino
    ‪7 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms, City View

Standard Apartment, 2 Bedrooms, City View | Living room | 32-inch LCD TV with digital channels, TV, DVD player

Standard Apartment, 2 Bedrooms, City View

  • City view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Penthouse, 2 Bedrooms, Harbor View

Panoramic Penthouse, 2 Bedrooms, Harbor View | 1 bedroom, pillowtop beds, iron/ironing board, cribs/infant beds

Panoramic Penthouse, 2 Bedrooms, Harbor View

  • Harbor view
  • 721 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, pillowtop beds, iron/ironing board, cribs/infant beds

Standard Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Bedroom, Harbor View

Standard Room, 1 Bedroom, Harbor View | Living room | 32-inch LCD TV with digital channels, TV, DVD player

Standard Room, 1 Bedroom, Harbor View

  • Sea view
  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Auckland

Heart of Auckland.Within a 10-minute walk of this Auckland Central Business District aparthotel, you'll find SkyCity Casino and Sky Tower. Aotea Centre and New Zealand International Convention Centre are also within half a mile (1 km).
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Sky Tower - 7 min walk - 0.4 miles
  • SkyCity Casino - 7 min walk - 0.4 miles
  • Auckland Town Hall - 8 min walk - 0.5 miles
  • University of Auckland - 10 min walk - 0.5 miles

Getting around

  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Britomart Station - 18 min walk
  • Auckland Intl. Airport (AKL) - 23 min drive

Restaurants

  • ‪The Albion Hotel - ‬5 min walk
  • ‪Ember - ‬4 min walk
  • ‪East - ‬4 min walk
  • ‪Katsura Japanese Cuisine - ‬4 min walk
  • ‪Odettes Eatery - ‬4 min walk

About this property

Quest On Nelson

Family-friendly 3.5-star aparthotel near Auckland Zoo
Quest On Nelson offers its guests an indoor pool and a fitness center. Public spaces have WiFi for a fee. You can enjoy a drink at the bar/lounge. The family-friendly Quest On Nelson also features a garden, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.

This 3.5-star Auckland aparthotel is smoke free.

  • 47 guestrooms or units
  • 9 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Quest On Nelson offers 47 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Car rental
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Crib: NZD 15 per day

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children
  • A bar/lounge
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free daily newspapers
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 47 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 5 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
This property will place a credit card authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For the One Bedroom Apartment and the Harbour View One Bedroom, the room rates are for 2 people.

We should mention

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Apartments Nelson
Quest Nelson
Quest Nelson Serviced
Quest Nelson Serviced Apartments
Quest Nelson Serviced Apartments Auckland
Quest Nelson Serviced Auckland
Quest On Nelson Serviced Apartments Auckland, New Zealand
Quest On Nelson Serviced Apartments Hotel Auckland Central
Apollo Hotel Auckland
Apollo Auckland
Apollo Hotel Auckland New Zealand
Apollo on Nelson
Quest On Nelson Auckland
Quest On Nelson Aparthotel
Quest On Nelson Aparthotel Auckland

Frequently asked questions

How close is Quest On Nelson to the airport?

Quest On Nelson is 13.2 mi (23-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Quest On Nelson have an airport shuttle?

Airport shuttle services are not available at Quest On Nelson.

How close is Quest On Nelson to the beach?

This aparthotel is 5.9 mi (15-min drive) from Takapuna Beach and 7 mi (17-min drive) from Milford Beach. Don't forget your sunscreen!

Does Quest On Nelson offer free breakfast?

Free breakfast isn’t provided at Quest On Nelson, but continental breakfast is offered for a fee of NZD 15 for adults and NZD 15 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Quest On Nelson?

No, there is no casino at this aparthotel, but SkyCity Casino (7-min walk) is nearby.

What time is check-in at Quest On Nelson?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in.

Is there free parking at Quest On Nelson?

This aparthotel offers free self parking.

Does Quest On Nelson have a pool?

Quest On Nelson features an indoor pool.

Does Quest On Nelson have a spa?

There are no spa services available at this aparthotel.

How close is Quest On Nelson to downtown Auckland?

Quest On Nelson is 0.4 mi away from Auckland.

Quest On Nelson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 454 reviews
Rating 8 - Good. 181 out of 454 reviews
Rating 6 - Okay. 100 out of 454 reviews
Rating 4 - Poor. 42 out of 454 reviews
Rating 2 - Terrible. 16 out of 454 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort

The Apollo on Nelson

The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness

Disappointed not like pictures

Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Ok stay, but great friendly service

Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight). The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss. The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Fitri

Liked: Cleanliness, amenities
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and a bit run down , single glazing - quite noisy from traffic
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

MASAKO

Liked: Staff & service
Disliked: Cleanliness

スタッフはフレンドリー

空港から車で30分くらいです。近くにはコンビニがありますがレストランは少し歩かないとありません。部屋の洗濯機や冷蔵庫は年代ものでした。
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Cozy perfect size close to restaurants lovely customer service not enough bedding was a little bit cold but all in all had a lovely stay
Stayed 1 night in Sep 2019
Verified

8/10 Good

V

Liked: Cleanliness, property conditions & facilities, room comfort

Good basecamp for exploring Auckland

A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were (1) bed is double (4'6") not queen size (5') and (2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading. All else was very satisfactory. Reception staff helpful when asking for advice.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
ドアのロックがかけづらかった。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect but there is too noise about the windows
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation is the apartment is perfect but to noisy.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It had a kitchen... serviced daily.... close to amenities Didnt like the fact I was charged $30 a day for parking.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay although very noisy because of the traffic and construction but only double glazing would sort that out.
Stayed 1 night in May 2019
Verified

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
部屋は広くて清潔 中心街から近いので便利でした チェックアウトの後荷物を預かってくれたので身軽になって街を観光できたのがありがたかったです
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
Didn’t expect an extra fee of $30.00 a day for car parking. Be upfront and let the customer about all fees when booking. No plugs for bathroom or kitchen sinks.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities
One of our staff stayed and was disappointed to find that there was no air conditioning in the room?
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and close to CBD. We were happy but the traffic on Nelson Street was a bit noisy throughout the night. Good bed made a difference though. Good shower and bathroom. We were happy there.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally good value but didn’t have air con and was very noisy in the morning from the traffic.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room of certain era but well kept. Comfy bed. Lots of windows and great views of the bridge.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Not in great condition, and they had not catered to there being 3 Adults as booked. Definitely overpriced considering.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception/Manager easy to deal with. Continental breakfast in room.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man we dealt with at reception was incredibly helpful to us when we missed our ferry & couldn't pick our bags up in time. So grateful that he was so accomodating & helped us out.
Stayed 1 night in Feb 2019
Verified

8/10 Good

pascal

Liked: Cleanliness, staff & service
hi, good but very noisy on the night , the oven does not work and too much ants on the table thanks
Stayed 7 nights in Jan 2019