See all properties

Courtland Grand Hotel, Trademark Collection by Wyndham

4.0 star property
Hotel near Centennial Olympic Park in Atlanta

Choose dates to view prices

Photo gallery for Courtland Grand Hotel, Trademark Collection by Wyndham

Indoor pool, a heated pool, open 7:00 AM to 10:00 PM, sun loungers
Reception
Premium bedding, in-room safe, desk, soundproofing
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
165 Courtland Street NE, Atlanta, GA, 30303
  • Place, Georgia State University
    ‪3 min walk‬
  • Place, AmericasMart
    ‪5 min walk‬
  • Place, Centennial Olympic Park
    ‪11 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(88 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(91 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Non Smoking, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (Hospitality)

Premium bedding, in-room safe, desk, soundproofing

Suite, Non Smoking (Hospitality)

  • Sleeps 3
  • 1 Twin Murphy Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 48-inch LED TV with cable channels, pay movies

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(97 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(81 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds With Pool View-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Two Double Beds With Pool View-non-smoking

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

  • Sleeps 2

View all photos for Executive King Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for 2 Double Beds,hearing Accessible Room,non-smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Double Beds,hearing Accessible Room,non-smoking

  • Sleeps 4

View all photos for 1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 2

2 Double Beds,Mobility/Hearing Access Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 4

View all photos for Two Double Beds-Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Two Double Beds-Non-Smoking

  • Sleeps 4

View all photos for 2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

  • Sleeps 4

View all photos for Corner Suite With Two Queen Beds-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Corner Suite With Two Queen Beds-non-smoking

  • Sleeps 4

View all photos for King Corner Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

King Corner Suite-Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 King Bed Non Smoking

  • Sleeps 2

View all photos for Deluxe Room with Two Queen Beds Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Deluxe Room with Two Queen Beds Non-Smoking

  • Sleeps 4

View all photos for 1 Queen Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed Non Smoking

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Designer toiletries, hair dryer, bathrobes, towels

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

  • Sleeps 4

Presidential King Suite-Non-Smoking

  • Sleeps 5

1 Murphy Bed, Hospitality Suite, Non-Smoking

  • Sleeps 3

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 3

You may also like

Ad
Bar (on property)

Grand Hyatt Atlanta in Buckhead

Buckhead
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
$199 nightly
The price is $238
Nov 28 - Nov 29
Total with taxes and fees
Grand Hyatt Atlanta in Buckhead

About the neighborhood

Atlanta

City center stay.Within a 15-minute walk of this Downtown Atlanta hotel, you'll find Centennial Olympic Park and State Farm Arena. Mercedes-Benz Stadium and Georgia Institute of Technology are also within 2 miles (3 km).

What's nearby

  • Georgia State University - 3 min walk - 0.2 miles
  • AmericasMart - 5 min walk - 0.3 miles
  • Centennial Olympic Park - 11 min walk - 0.6 miles
  • World of Coca-Cola - 12 min walk - 0.7 miles
  • State Farm Arena - 14 min walk - 0.7 miles

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 8 min drive
  • Atlanta, GA (FTY-Fulton County) - 13 min drive

Restaurants

  • ‪Checkers - ‬4 min walk
  • ‪Metro Cafe Diner - ‬4 min walk
  • ‪Gibney's Pub - ‬5 min walk
  • ‪Tin Lizzy's - ‬5 min walk
  • ‪Hsu's Gourmet - ‬4 min walk

About this property

Courtland Grand Hotel, Trademark Collection by Wyndham

Hotel near Centennial Olympic Park in Atlanta
Courtland Grand Hotel, Trademark Collection by Wyndham offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business center and 55 meeting rooms. Event space at this hotel measures 99760 square feet (9268 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtland Grand Hotel, Trademark Collection by Wyndham. For a fee, parking is available.

This Atlanta hotel is smoke free.

  • 763 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • 99760 sq ft of conference space
  • 9268 sq m of conference space
  • Built in 1965
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtland Grand Hotel, Trademark Collection by Wyndham offers 763 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Terrace/patio
Hilton Atlanta
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 3,550 reviews
$98 nightly
The price is $119
Nov 30 - Dec 1
Total with taxes and fees
Hilton Atlanta

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.23 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel
Courtland Grand Hotel Trademark Collection by Wyndham
Courtland Grand Hotel, Trademark Collection by Wyndham Hotel
Courtland Grand Hotel, Trademark Collection by Wyndham Atlanta

Frequently asked questions

How close is Courtland Grand Hotel, Trademark Collection by Wyndham to the airport?

Courtland Grand Hotel, Trademark Collection by Wyndham is 10.5 mi (13-min drive) away from the Atlanta, GA (FTY-Fulton County) airport, the closest popular airport to the property.

How much does it cost to stay at Courtland Grand Hotel, Trademark Collection by Wyndham?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Courtland Grand Hotel, Trademark Collection by Wyndham on Nov 23, 2025 start from $76.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Courtland Grand Hotel, Trademark Collection by Wyndham.

Does Courtland Grand Hotel, Trademark Collection by Wyndham offer free breakfast?

Free breakfast isn’t offered at Courtland Grand Hotel, Trademark Collection by Wyndham, but buffet breakfast is offered for a fee of between USD 5 and 30 for adults, USD 5 and 30 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Courtland Grand Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Courtland Grand Hotel, Trademark Collection by Wyndham?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Courtland Grand Hotel, Trademark Collection by Wyndham?

Free parking is not available at this hotel. Valet parking is available for USD 55 per day.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a pool?

Courtland Grand Hotel, Trademark Collection by Wyndham features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a restaurant?

Courtland Grand Hotel, Trademark Collection by Wyndham is home to Fandangles Bar, which features light fare.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Courtland Grand Hotel, Trademark Collection by Wyndham to downtown Atlanta?

Courtland Grand Hotel, Trademark Collection by Wyndham is 0.7 mi away from Atlanta.

Reviews

Courtland Grand Hotel, Trademark Collection by Wyndham Reviews

7.2

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 1989 out of 5216 reviews
Rating 8 - Good. 994 out of 5216 reviews
Rating 6 - Okay. 817 out of 5216 reviews
Rating 4 - Poor. 586 out of 5216 reviews
Rating 2 - Terrible. 830 out of 5216 reviews

Reviews

8/10 Good

Isha

Stayed 4 nights in Sep 2025

10/10 Excellent

Keiunna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

8/10 Good

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite comfortable and easy to get to by use of elevator or through the garden. The garden was pretty cool and gave you acess to the pool, restaurants, etc. I only have one complaint and that was the body wash and conditioner bottles were empty in the shower. Otherwise a great stay.
Stayed 1 night in Sep 2025

6/10 Okay

Nelson

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel this week and descriptions that says rooms have refrigerator microwave. Also an airport show from into the airport. None that was available. I called for shuttle There is no shuttle. I had a two year-old with me. I had to order an Uber with a booster seat. Wait an hour and a half at the airport for someone available to pick me up then I get to the hotel is very dated The pool area was falling apart. The staff was great very helpful, but it is very old dirty and unsafe for small children if you’re looking for a cheap hotel just to stay in downtown I would recommend it but if you’re going with family, I will not stay at this place again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ron

Stayed 2 nights in Sep 2025

10/10 Excellent

Paris

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

FRANCHINA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most noisy place I has been

This hotel is well located from Gsu, but checking service and breakfast is really bad for the price they charge. If you want a good night sleep this is not the place: dogs barking, high volume video games next door, people shouting in the halls…so a total lack of control.
Stayed 4 nights in Aug 2025

8/10 Good

Miguel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a comfortable stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is huge! I stayed on the South end. I enjoyed staying here. The staff was very accommodating. I am satisfied.
Stayed 2 nights in Aug 2025

6/10 Okay

Diamond

Stayed 2 nights in Aug 2025

8/10 Good

Miyoshia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool area was beautiful. You step into different world.
Stayed 3 nights in Aug 2025

10/10 Excellent

Weimin

Liked: Amenities
N/a
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and professional . Met my needs for this trip. Would stay there again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jared

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
I had a late night check in and the staff member who took care of us was absolutely inhospitable. Really rude and didn’t take my card when I arrived. Told me everything was good to go. Didn’t give us the promised water which for a room of four people only two bottles is crazy. We also we set up in the south tower which is the most inconvenient area of the hotel. You have to walk so far just to get to one of the only working elevators out of the two. Then gotten to the room that was misleading from the image that we actually order the based on. The next night we came in late after the concert and they locked us out of the room. We thought the cards were messing up but we came down and the same lady was there with a terrible attitude again. Told me they didn’t have a card on file and so I did the terrible walk all the way up to just find out that my card was in the room but I grabbed my fiancé’s card that is a joint card. Trekked all the way back down and over just for her to give more attitude about not being about to us the card because if didn’t have my name on it. So I told her that my card was in the room we were locked out of. She sighed in inconvenience. She had security ESCORT us back to the room wouldn’t let the rest in just me to grab my card and closed the door as we went back down. At this point my fiancé and sister were sitting in the hallway at 2 am for almost 1 hour (yes it takes that long to go down, back up, and back down and finally back up with Card
Stayed 3 nights in Aug 2025

6/10 Okay

Marjory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was very clean and the customer service was great. The rooms are pretty outdated, the bathroom was extremely small and the shower head barely worked and was stuck on a jet setting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveler
Liked: Property conditions & facilities
It was in walking distance of a diner,
Stayed 1 night in Aug 2025

4/10 Poor

Morgan

Disliked: Amenities, property conditions & facilities
No microwave in the room or fridge and only valle parking they won’t let you self park. Only the pool was nice. Bathroom has no fan either so it gets super hot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My son and I stayed at this hotel for the Sonic Expo. The room was average so not a problem there. The vending machines worked half the time and the drink vending machines are on every other floor on the opposite side of the hotel from the elevators and at least 4 drink machines were sold out (that was even before the expo). They did have a variety of food options; however, they were all crazy expensive! The gift shop and cafe did not have much for food options and a small bag of chips was more than $3.50. Although the cafe had a food menu, they didn’t actually have or sell any hot food.They also charged an extra $27 per day on top of the hotel cost. The biggest frustration was the parking situation. The only option the hotel has for parking is valet which costs $55 per night! We were there for 4 nights so that would’ve been over $200 just to park!! Since I wasn’t going to pay that they suggested the parking garage across the street which wreaked of urine, vomit, and weed. The first night we got there super late and I’m pretty sure the people who greeted us in the garage swindled us because they had me pay $60 for the 4 nights and said that included in and out privledges, but the gates were up the whole time so people could come and go anytime anyway. The day we left the gates were actually down of course and I had to pay another $25 to get out of the garage. I know this isn’t the hotel’s fault but their ridiculous prices to park pretty much forced us to park over there.
Stayed 2 nights in Aug 2025

6/10 Okay

Francis P, Dublin

Business traveler, Traveled with partner
Disliked: Cleanliness
This was an unusual stay. When i made the reservation valet parking was an option at $50/night. Before i arrive i received an email stating the $50 would be added to my stay. Optional? No! There is no public parking only valet & it wass $55 when i git there. Outrageous! Continental breakfast was $15, full buffet was 21, but they automaticly added a gratuity to that. It is an old buikding & had a little musty smell to it! Our room was basic & TV didnt work to begin with. No laundry bag, 1 trash can in bathroom & then no liner. They are proud of the fact that they give you 2 complimentary bottles of water & a $10 voucher towards on property concessions. But you paid $27 destinatin fee for that. Room door bottom 5" were delaminating. Needless to say i wasnt very pleased.
Stayed 1 night in Aug 2025

10/10 Excellent

Keon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and calm
Stayed 1 night in Aug 2025

4/10 Poor

Chye

Stayed 2 nights in Aug 2025