"This was a great location. Large, Clean, Comfortable Rooms, fast free high speed internet. Hotel is in the heart of downtown so it was very convenient ... " More

By a verified traveler on Fri 17 Mar 2017

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Traditional Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$96 per night

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Atlanta Hotel ratings based on 86 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Good for location

This hotel staff upon check out was horrible with nasty attitudes. The room was ran down with no upkeep. The bed was comfortable and the location was great.

Posted by , from Detroit on Jul 4, 2017

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5 out of 5

GREAT LOCATION!!! Right in the heart of downtown!

Location: Several good restaurants close in the area.
This was a great location. Large, Clean, Comfortable Rooms, fast free high speed internet. Hotel is in the heart of downtown so it was very convenient.

Posted by , from Chicago on Mar 17, 2017

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5 out of 5

Nice hotel, Great Staff

Pros: Staff and location were great. The room was clean and very user friendly with all the amenities we could ask for.
Cons: Not sure
Location: See above for these comments
My son and I had a great weekend stay. The location is convenient for events at Philips Arena and the Georgia Dome plus many other attractions like World of Coca Cola, Georgia Aquarium and the College Football Hall of Fame. The staff was very kind and helpful from the time we arrived until our departure. We will likely be back to visit again.

Posted by , from Georgia on Mar 6, 2017

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4 out of 5

Not the Sheraton quality I expected

The bath room was far from clean. There was hair in the bath. All but one hand towel had hair embedded in it. The elevators sounded terrible, & the elevator in the parking garage was out of service. The hotel staff were very friendly. It is unfortunate that it wasn't as clean & maintained as it should have been.

Posted by on Feb 28, 2017

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Comment from Hotel Management

Mar 31, 2017 by Director of Guest Experience

Thank you for your feedback in regards to your recent stay at the Sheraton Atlanta Hotel. We certainly appreciate your taking the time to inform us of the inadequacies you experienced during your stay. Candid comments from our guest are of great value to us, because they help us to improve our level of service and guest experience. We hope to have an opportunity to provide a more enjoyable experience whenever your travels bring you back to Atlanta.

4 out of 5

Great hotel with a great location

Pros: The hotel had a variety of options with regards to dining and it was located next to several restaurants within walking distances.
Cons: Double check the fridge when cleaning the rooms. There was a to-go box (chicken) in my fridge that had a little stench after I removed it.
Location: There is the World of Coke, African American Museum, sporting facilities (football and basketball), and the park near by.
The hotel was conventionally located off of highway I-75 and downtown next to Georgia State University. The hotel staff was nice and they helped me with my reservation issue that was due a 3rd party issue. The window drapes could used a little dusting, but that is more of a PP for me.

Posted by , from Lexington, SC on Feb 13, 2017

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4 out of 5

Great friendly atmosphere

Pros: Eve though our room was right at the entrance for the elevators on the 7th floor we were never disturbed by sounds of people coming or going..
Location: Georgia Dome for events. Plenty of restaurants and entertainment within walking distance..
We enjoyed our stay. The room was very clean and the staff were awesome. The only issue we had was when we booked the room we paid an extra fee to have free parking but were not told that valet was not included in that price, which would not have been a problem, but for the fact we paid the extra fee to get it and then were charged the $35 additional for valet. It was a quick trip yet we enjoyed it..

Posted by , from Bay Minette, Al on Jan 4, 2017

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3 out of 5
Pros: Clear television.
Cons: The comfort of the bed.
The room was unusually dusty. The beds we too firm.

Posted by , from birmingham, ala on Nov 30, 2015

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5 out of 5

Great stay

The Sheraton downtown was a wonderful place to stay. There is a renovation project going on but it did not bother us because we would be exploring most of the day while the construction was underway. The staff was great and very willing to help with any of our needs. I would stay here again next time we visit Atlanta.

Posted by on Aug 7, 2015

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5 out of 5

Will visit again

Our stay was awesome the staff was friendly and courteous. The hotel was doing renovations in the south tower and upgraded our room to the north tower for added comfort. Also it rained while there, concierge recommended other options for entertainment and attractions. Great customer service.!!!

Posted by , from South Carolina on Jul 2, 2015

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4 out of 5

The ATL was Wonderful

Pros: The staff and the cleaniness of the hotel greta service.
Cons: The house keeping colud leave a whole set of clean towels and new soap even if you are a stay over guest.
Location: I was down town so it was a lot to do, the mall, clubs, pools, and great food chioices on where to eat.
The hotel was great staff was very helpful and the room was nice and clean, I loved the location of the hotel as well. The flight information was a little confusing starting the trip with change over for Amercian Airlines and US Airways but well understood coming back.

Posted by , from St. Louis on Jul 2, 2015

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Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)