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4.2 out of 5

"We booked because we have stayed there previously. Website said bagged breakfast would be available, got there and they said they only do it for week ... " More

By a verified traveler on Wed 02 Dec 2020

Hotel Description

Hotel near Cumberland Mall in Atlanta

In entertainment district

Within a 15-minute walk of this Cumberland hotel, you'll find Cumberland Mall and Cobb Galleria Centre. Truist Park and The Battery Atlanta are also within 2 miles (3 km).

Renovated in 2017

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free weekday newspapers, and free local calls are also available.

One King Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Atlanta NW Cumberland ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Atlanta NW Cumberland

Everyone (5) Couples (1) Family (2)
3 out of 5
We booked because we have stayed there previously. Website said bagged breakfast would be available, got there and they said they only do it for week day not weekends.

Posted by , from Columbus, Ga on Dec 2, 2020

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4 out of 5
One wash cloth in bathroom for two guests. Two should be the minimum supply in each room.

Posted by , from Atlanta on Jul 11, 2020

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5 out of 5
The breakfast options were nicer than some I've seen. Healthier too. The property was clean and modern. I would recommend for a business trip or over night stay for a busy trip.

Posted by on Mar 4, 2020

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4 out of 5

Posted by on Jul 21, 2019

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5 out of 5
I would stay here again. It was under construction this time so it will be even better next time.

Posted by on Jul 6, 2019

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5 out of 5

Posted by on Dec 28, 2018

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4 out of 5
Nice hotel. We enjoyed our stay. Pleasant person at the front desk provided us with what we had expected despite the fact that the hotel did not have our reservation on file.

Posted by , from Columbia, SC on Apr 26, 2016

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5 out of 5

Nice and close to the city.

Pros: Clean, convenient to Atlanta and sites and the Mall is right there if you need anything.
Cons: The breakfast was not as nice as Hampton Inn has been in the past. Selection of eggs were less than desirable each day, muffins were dry.
Over all very nice and convenient to many things in Atlanta. The bed was missing a mattress pad so the sheets slipped off in the night. Told staff and they changed the sheet but still no mattress pad to make the bed a little more comfy. We would stay there again.

Posted by , from Michigan on Oct 8, 2015

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3 out of 5

No manager on duty at night!

Pathetic attempt at customer service. We arrived for a work conference in the Cumberland Mall area around midnight. We had booked and paid for 2 rooms; however, only one room appeared at check-in. Waited for an hour while the clerk checked in people who arrived after us and we're clearly up to no good. After I MYSELF called travelocity to handle the issue, we were able to check in. The room was clean and well furnished. The breakfast was lack luster at best. Our company will no longer book rooms at this hotel.

Posted by , from Trinity, AL on Aug 25, 2015

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3 out of 5

No running water during my visit

Pros: Free Internet, Free breakfast
Cons: difficult to enter/exit lot due to traffic
When I arrived I was told that there would be no running water during my visit. The rest of the hotel was very nice but water would have been nice too.

Posted by on Nov 25, 2012

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About the Hampton Inn Atlanta NW Cumberland

Location 2775 Cumberland Parkway, Atlanta, GA 30339

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn Atlanta NW Cumberland offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Atlanta NW Cumberland. Free self parking is available. A complete renovation of Hampton Inn Atlanta NW Cumberland was completed in 2017. This Atlanta hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Built in 1990
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (32.7 km / 20.3 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Atlanta NW Cumberland offers 127 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Atlanta-Cumberland
  • Hampton Inn Atlanta-Cumberland Mall/NW
  • Hampton Inn Mall/NW
  • Hampton Inn Mall/NW Hotel
  • Hampton Inn Mall/NW Hotel Atlanta-Cumberland
  • Hampton Inn Atlanta-Cumberland Mall/NW Hotel
  • Hampton Inn Mall/Cobb Hotel
  • Hampton Inn Mall/Cobb
  • Hampton Inn Atlanta Cumberland Mall/NW
  • Hampton Atlanta Nw Cumberland
  • Hampton Inn Atlanta NW Cumberland Hotel
  • Hampton Inn Atlanta NW Cumberland Atlanta
  • Hampton Inn Atlanta NW Cumberland Hotel Atlanta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.