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"The hotel room was extremley clean. It appeared that the carpet was very old, but I was not scared to put my feet on it like many others. The bed was ... " More

By Mikeyice, from Atlanta, GA, USA on Fri 21 Sep 2012

Hotel Description

Ski hotel near Biltmore Village

Near the slopes

You'll find Biltmore Village and Asheville Mall within 3 miles (5 km) of this hotel. Western North Carolina Nature Center and Asheville's Fun Depot are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 177 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Nov 11 - Nov 12

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Asheville Southeast ratings based on 31 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Asheville Southeast

Everyone (7) Family (1)
5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by b

Thank you for the review of our service standards.

2 out of 5
The first room we were put in was about 100 degrees and I was told it was just sanitized and cleaned thoroughly. From what I have been told, the only reason hotels do this is to clean up/kill bed bugs. (NOT EXCITED ABOUT THIS AT ALL) I complained about temperature and they relocated to another room. That was nice I guess. The next room had mold on the AC. It worked but smelled dank when blowing. Only spent a total of 7-8 hrs in room. The stay was ok, facility was somewhat clean. Didn't eat breakfast or connect to WiFi. Make your own judgement about the place. Would say possibly a 2 out of 5. If you are just looking for a place to crash (sleep only) maybe 3 out of 5.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by B.

Thank you Traveler, we appreciate you making Ramada By Wyndham your choice while traveling..

4 out of 5
nice breakfast, quiet atmoshere, pleasant staff, clean rooms

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Belinda

Thank you Anonymous for the 4 star review we truly appreciate you making Ramada Asheville your choice when traveling to the area.

5 out of 5
Great location. Great service! Spent one night and room was very clean!

Posted by on May 19, 2019

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Comment from Hotel Management

May 23, 2019 by Hotel Manager

Dear Guest Thank you for your stay at our hotel. I’m pleased that our clean hotel served as a perfect location to accommodate your needs. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again. Sincerely Hotel Manager

2 out of 5
This an old property not very well maintained. There are two building connected by walkways. Adequate parking and right beside shopping and restaurant (McDonalds, KFC, JS Cafe, a BBQ and others). Close to additional shopping, Asheville Mall, and easy drive to downtown Asheville. I was a bit concerned about the security of the room because it was in the building that was away from the checking office and the room door required a little 'jiggling' for it to lock and there wasn't any security for getting in the building. I don't know that I would stay here again unless I have to.

Posted by on Aug 18, 2018

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Comment from Hotel Management

Aug 20, 2018 by Hotel Manager

Dear Guest, Thank you for the review. We are glad to know that overall your stay was good with us, but have noted your observations point by point. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. Thanks again for sharing your thoughts with us. Sincerely, Hotel Manager

3 out of 5

The bed was hard

Staff spoke very little to no English the best was hard as a rock and was under some type of reconstruction.

Posted by on Feb 19, 2018

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Comment from Hotel Management

Feb 20, 2018 by Stefanie (Director of Sales)

Thank you for your honest review regarding your recent stay with us here at the Ramada, though I think you may have us confused with another property. We have not had any construction going on since November 2017. I will be sure to address your concerns with our staff to be sure that we are providing exceptional customer service to our guests. We hope to get the opportunity to earn your business on a future trip to Asheville.

3 out of 5

Poor

Pros: Morning buffet was fair, had good waffles,
Cons: Needs general up-fit and reno
Location: Motel is hidden away behind a shopping center with no sigs or directions to get into the place.
The beds in our room had been slept in by a bunch of Ringling Brothers elephants and were as comfortable as a moving furniture pad on a wooden pallet.

Posted by , from Shelby, NC on Jan 31, 2018

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Comment from Hotel Management

Feb 1, 2018 by Stefanie (Director of Sales)

Franklyn- We appreciate your honest review regarding your recent stay with us here at the Ramada. The beds in every guest room were replaced in 2016 (as we renovated most of our property between 2016-2017), so they are still on the newer side. There are signs at the entrance of the shopping center we are behind to help direct guests to our front door. We're sorry to hear that you missed that. I will be sure to address your concerns with our management team as we want to be sure we are always putting our best foot forward. We hope to get the opportunity to earn your business on a future trip to Asheville.

2 out of 5

Smoke free??? NOT!!!

Our room was booked as smoke free. A plaque on the door read smoke free. We opened the door and the stinch of smoke was awful. I believe it must have been a smokers room that the hotel had converted into a smoke free room. Also, the toilet was so short, even my knees were up past my waist and I am only 5'2"!! I will never recommend this place to anyone!

Posted by , from North Carolina on May 29, 2017

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Comment from Hotel Management

May 31, 2017 by Director of Sales

Please contact me at the hotel regarding your concerns. I want to look into the issues that you experienced so that I can be sure we are always putting our best foot forward

1 out of 5

Loud rooms and unfriendly staff

Stayed here for one night, and laying in my room I could hear the conversation of the room next to me. They were not being loud at all, and yet we could still here them until all hours of the morning. When we mentioned it to the front desk in the morning that it was normal and we should have known that when booking at this hotel since it was older there was nothing he could do about it. The price point of $200 a night is insane when you are able to hear the room next to you. I would not stay here again for the price we paid and mainly because of the staff that they had, that had nothing nice to say about us having a poor stay at their hotel.

Posted by , from Charlotte NC on Feb 20, 2017

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1 out of 5

Dark, dirty and disappointing...

Pros: straight shot to the biltmore
Cons: Poor breakfast, dirty overpriced dimly lit, very poorly maintained
I planned a great weekend to celebrate getting together with my best friend (for the first time in 3 years) -- I thought we'd stay in a really luxurious jacuzzi suite, and then go to the Biltmore. The Biltmore/jacuzzi package was expensive, but I thought -- well, once-in-a-lifetime experience, and the description said "within walking distance of 25 shops and restaurants" -- Kentucky Fried Chicken! Dollar General! This Ramada is in the back of a really sad shopping strip mall! The room was like staying in a dark basement -- we looked UP at the cars parked outside! The hallway was full of broken things (including some key card entries) and dirty, the room itself barely lit, with refuse in the corners, crooked pictures -- and the jacuzzi was just like a big square bathtub, facing the toilet. The next morning, the free breakfast (the usual scrambled eggs in an aluminum bin, and some pastries) was served in a room off the lobby that had about 1/2 the seating it needed -- so they put a few folding card tables around the lobby itself, crammed into the odd corner. (The lobby's not big.) People sort of leaned against the wall and waited for a seat to eat at, while folks milled through with their luggage as they checked out. I've been kicking myself ever since I stayed there. Don't make the same mistake!

Posted by , from Eureka Springs, AR, USA on Oct 22, 2012

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About the Ramada by Wyndham Asheville Southeast

Location 148 River Ford Parkway, Asheville, NC 28803

Property Features

Ramada by Wyndham Asheville Southeast offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Ramada by Wyndham Asheville Southeast. Self parking is free. This Asheville hotel is smoke free.

  • 177 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (19.6 km / 12.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Asheville Southeast offers 177 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Only service animals are allowed
  • Union Pay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asheville Ramada
  • Ramada Asheville
  • Ramada Asheville Southeast
  • Ramada Southeast
  • Ramada Southeast Hotel
  • Ramada Southeast Hotel Asheville
  • Asheville Ramada Inn
  • Ramada Inn Asheville Hotel Asheville
  • Ramada Asheville Southeast Hotel
  • Ramada Wyndham Asheville Southeast Hotel
  • Ramada Wyndham Asheville Southeast
  • Ramada by Wyndham Asheville Southeast Hotel
  • Ramada by Wyndham Asheville Southeast Asheville
  • Ramada by Wyndham Asheville Southeast Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Asheville-Hotels-Ramada-by-Wyndham-Asheville-Southeast.h18422-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.