Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property
Hotel near LEGOLAND® Discovery Center in Arlington Heights

Choose dates to view prices

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Point of interest
Room amenity
Free daily buffet breakfast
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪3 min walk‬
  • Place, Heritage Park
    ‪14 min walk‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪14 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 36 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Arlington Heights

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Woodfield Mall and LEGOLAND® Discovery Center. Schaumburg Convention Center and Schaumburg Medieval Times are also within 6 miles (10 km).

What's nearby

  • OSHA Training Institute - 3 min walk - 0.2 miles
  • Heritage Park - 14 min walk - 0.8 miles
  • Schaumburg Convention Center - 4 min drive - 4.2 miles
  • Woodfield Mall - 5 min drive - 4.6 miles
  • Donald E. Stephens Convention Center - 11 min drive - 10.6 miles

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Hotel near LEGOLAND® Discovery Center in Arlington Heights
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights by IHG. Self parking is free.

This Arlington Heights hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
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Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Frequently asked questions

How close is Holiday Inn Express Chicago NW - Arlington Heights by IHG to the airport?

Holiday Inn Express Chicago NW - Arlington Heights by IHG is 10.9 mi (15-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Chicago NW - Arlington Heights by IHG on Nov 25, 2025 start from $82.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Chicago NW - Arlington Heights by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Chicago NW - Arlington Heights by IHG.

Does Holiday Inn Express Chicago NW - Arlington Heights by IHG offer free breakfast?

Holiday Inn Express Chicago NW - Arlington Heights by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

No, there is no casino at this hotel, but Rivers Casino (13-min drive) is nearby.

What time is check-in at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Chicago NW - Arlington Heights by IHG?

This hotel offers free self parking. Extended parking is available for USD 10.00 per day.

Does Holiday Inn Express Chicago NW - Arlington Heights by IHG have a pool?

Holiday Inn Express Chicago NW - Arlington Heights by IHG does not have a pool.

Does Holiday Inn Express Chicago NW - Arlington Heights by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Chicago NW - Arlington Heights by IHG to downtown Arlington Heights?

Holiday Inn Express Chicago NW - Arlington Heights by IHG is 2.9 mi away from Arlington Heights.

Reviews

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

10/10 Excellent

REBECCA, BAY CITY

Stayed 1 night in Oct 2025

10/10 Excellent

Bill, Roseville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very good experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Convenient location. Clean rooms and comfortable beds. A great breakfast selection. Was surprised that we had house keeping clean our room and even left towels without even asking. Most hotels don't do that anymore so that was a nice surprise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely give it a try

Honestly it was really amazing very clean very neat I really enjoyed my stay as well as my partner highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Norita

Traveled with group
Disliked: Staff & service
Breakfast options were good. My issues were that we requested a handicap room, & they put us on the 5th floor. Yes there was an elevator but if there would’ve been an emergency, it would’ve been next to impossible to get my friend out safely. I questioned this at check in & was brushed off. Then we get to the room & she can’t shower all weekend, because it’s not a handicap shower, & she’s unable to lift her legs to get over the edge of the bathtub to get into it to shower. Very frustrating. She mentioned this to the next person on shift, & he said there was a 1st floor room available, he didn’t know why she put us on the 5th. There were also no usb ports in the entire room, which I found very odd, outdated & inconvenient. The carpet in the hallway of the 5th floor are loose & wrinkled & dangerous for someone walking with a cane. I think the owners should reevaluate their definition of handicap accessible before there’s an emergency and potential lawsuit.
Stayed 2 nights in Aug 2025

6/10 Okay

Norita

Traveled with group
Liked: Cleanliness
Breakfast options were good. The bed was comfortable & the overall condition of the property was good. My issues were that we requested a handicap room, & they put us on the 5th floor. Yes there was an elevator but if there would’ve been an emergency, it would’ve been next to impossible to get my friend out safely. I questioned this at check in & was brushed off. Then we get to the room & she can’t shower all weekend, because it’s not a handicap shower, & she’s unable to lift her legs to get over the edge of the bathtub to get into it to shower. Very frustrating. She mentioned this to the next person on shift, & he said there was a 1st floor room available, he didn’t know why she put us on the 5th. There were also no usb ports in the entire room, which I found very odd, outdated & inconvenient. The carpet in the hallway of the 5th floor is loose & wrinkled & dangerous for someone walking with a cane. I think the owners should reevaluate their definition of handicap accessible before there’s an emergency and potential lawsuit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ajmal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

KUNAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet. A bit of drive from Rosemont CTA station but manageable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a short term stay. Clean and convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful the best
Stayed 4 nights in Aug 2025

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, room comfort

No weekend airport shuttle

Typical 3 star hotel with breakfast. Clean. It is quite far from the airport and the shuttle does not run on weekends. However, all the staff does not know this. We called before our stay to arrange it and the day of our stay and still found ourselves waiting for a shuttle that never arrived.
Stayed 1 night in Aug 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay started with quick airport pickup. Staff helped immediately with all requests. Perfectly clean room, comfortable bed, great water pressure and a/c. Nice new mini fridge and tv. No smells! Excellent breakfast. Best stay I've ever had!
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Grateful for the convient shuttle
Stayed 2 nights in Aug 2025

8/10 Good

Tony

Traveled with group
Liked: Cleanliness, staff & service
It's an aged property. The bathroom still has a tub with a shower above it and cloth curtain. The room itself is fine, though dated style. Lighting was stated as "green", but more like pinching pennies.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Poor Customer Service

There was an issue with our reservation - booked through Hotels.com. Hotels.com had required a deposit to book the room and reservation on Hotels.com app was showing that I had paid that deposit. When we arrived at the hotel, they were not showing the deposit as paid so we're going to charge us the full amount. Staff and manager were horribly rude when trying to sort this out and multiple times told me that they would just cancel my reservation and we should leave and find somewhere else to stay (with a conference in town that weekend - everything was booked so we couldn't find somewhere else to go). When we booked the room, the information on Hotels.com stated that there was an airport shuttle, which was the main reason we chose that hotel. When we arrived, we happened to overhear staff mention that the shuttle didn't run on the weekends (when we needed it). When I asked about it, staff and manager were defiant and rude stating that it was listed on the website (but it wasn't listed on hotels.com where I booked from) that it doesn't run on the weekends. At no point in all of this check-in hassle/ordeal did staff apologize or offer any sort of solution to try to help or fix the issue. They were argumentative, rude, and basically just wanted us to cancel the reservation and leave. Additionally, why would a hotel that's close to the airport not offer the shuttle service to/from airport on the weekends. That's just absurd. Accomodations were fine but I would not return.
Stayed 3 nights in Jun 2025

4/10 Poor

Phillip

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Hannah

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Stay

Enjoyed the stay. Really nice buffet breakfast. Very helpful and friendly front desk. Comfortable room. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff A, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and staff very friendly. The beds were very firm, which was a little uncomfortable for us. The outside noise from traffic was
Stayed 3 nights in Jul 2025