UMAI PALACE

2.5 star property
Hotel near Arequipa Plaza de Armas in Arequipa

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Photo gallery for UMAI PALACE

Exterior
Meeting facility
Standard Room | Laptop workspace, free WiFi
Interior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001
  • San Camilo Market
    ‪5 min walk‬
  • Arequipa Plaza de Armas
    ‪7 min walk‬
  • Santa Catalina Monastery
    ‪8 min walk‬
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪12 min drive‬

Room options

Standard Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

Grand Triple Room

  • 366 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

Standard Room

  • 162 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 258 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Bunk Beds

Comfort Room

  • 162 sq ft
  • Sleeps 2
  • 1 Double Bed

Grand Double Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Arequipa

Historical Center stay.Within a 10-minute walk of this Historical Center hotel, you'll find Arequipa Plaza de Armas and Patio del Ekeko. Museo de Arte Virreinal de Santa Teresa and Casa Ricketts are also within half a mile (1 km).

What's nearby

  • San Camilo Market - 5 min walk - 0.3 miles
  • Arequipa Plaza de Armas - 7 min walk - 0.4 miles
  • Arequipa Cathedral - 7 min walk - 0.4 miles
  • Santa Catalina Monastery - 8 min walk - 0.5 miles
  • Catholic University of Santa Maria - 4 min drive - 1.4 miles

Getting around

  • Arequipa Station - 8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 26 min drive

Restaurants

  • ‪Sanguchería de Mercaderes - ‬1 min walk
  • ‪La Catalina - ‬4 min walk
  • ‪Chifa Mandarin - ‬2 min walk
  • ‪Restaurante El Ekeko - ‬4 min walk
  • ‪Astoria - ‬5 min walk

About this property

UMAI PALACE

Hotel near Arequipa Plaza de Armas in Arequipa
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center.

  • 10 guestrooms or units
  • Meeting rooms
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Bar or lounge
  • Dining venue
UMAI PALACE offers 10 accommodations. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Children's games
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts cash.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Frequently asked questions

How close is UMAI PALACE to the airport?

UMAI PALACE is 6.3 mi (26-min drive) away from the Arequipa (AQP-Rodriguez Ballon Intl.) airport, the closest popular airport to the property.

Does UMAI PALACE have an airport shuttle?

Airport shuttle services are not available at UMAI PALACE.

Does UMAI PALACE offer free breakfast?

UMAI PALACE offers free continental breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at UMAI PALACE?

No, there is no casino at this hotel.

What time is check-in at UMAI PALACE?

Check-in start time: 11:30 AM; Check-in end time: anytime.

Is there free parking at UMAI PALACE?

Free parking is not available at this hotel.

Does UMAI PALACE have a pool?

UMAI PALACE does not have a pool.

Does UMAI PALACE have a restaurant?

Yes, there is a restaurant on site.

Does UMAI PALACE have a spa?

There are no spa services available at this hotel.

How close is UMAI PALACE to downtown Arequipa?

UMAI PALACE is 0.3 mi away from Arequipa.

UMAI PALACE Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025

8/10 Good

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025