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"Have used this hotel for more than 20 years, as family still lives in the area and this is the only quality hotel in the immediate area. This visit w ... " More

By a verified traveler on Wed 02 Dec 2015

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Hotel Description

Enjoy the indoor pool at this Antioch hotel

In Antioch

At this Antioch hotel, you'll be within 6 miles (10 km) of Vista Medical Center - Lindenhurst and 9 miles (15 km) of Lake Miltmore Beach. Also within 9 miles (15 km) are Wilmot Mountain and Silver Lake Beach.

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 68 guestrooms also offer free WiFi and TVs with digital channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$120* Per night/room Oct 21 - Oct 22

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Antioch Hotel & Suites ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Antioch Hotel & Suites

Everyone (5)
2 out of 5

Decent hotel terrible staff

There was an employee who was extremely rude/racist. My husband and I were guest and stayed the night. During pool hours we were in the pool area talking and she started yelling at us to get out, for no reason. Ruined my stay, very unpleasant treatment. Would not return and do not recommend to anyone who wants good treatment and use the facilities you paid to use.

Posted by on May 30, 2017

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3 out of 5

Repeat customer.

Pros: Location.
Cons: Friendliness of front desk staff. The housekeepers and wait staff in the dining room were very cordial and always wore a smile.
Have used this hotel for more than 20 years, as family still lives in the area and this is the only quality hotel in the immediate area. This visit was necessitated by death in the family and because we were facing time constraints, it was necessary to ask for some leeway in checking into the hotel. Never before have I experienced a lack of customer service. Perhaps the front desk clerks ( and there were more than one) could benefit from some additional training on the proper way to greet customers and respond to their requests. There is no doubt we were under a good deal of stress; however, a pleasant word and a smile would have put everyone at ease. Simply quoting the "rules" and stressing the check in time left us with a bad feeling. Will probably use the facility again because of the location but right now, driving an additional five or ten miles sounds like a good alternative.

Posted by , from florida on Dec 2, 2015

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5 out of 5

Awesome!!!!

The supervisor Trish was so helpful and was so kind. I felt comfortable and extremely welcomed. Its a hotel I like to stay at just to stay, and I was hoped to come back and we were welcomed anytime(:

Posted by on Nov 20, 2015

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5 out of 5

Great Hotel

Very nice would stay there again. Clean, comfortable and great breakfast.

Posted by , from Iowa on Aug 26, 2015

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5 out of 5

Great value!

Hotel was nice and clean! Only complaints are that they advertised karaoke on Friday nights and there was not any the Friday evening we were there. Also, housekeeping didn't replenish toilet paper, but they were prompt after a phone call to the front desk. Breakfast was good and the warm food varied each day, so we didn't get sick of the same stuff.

Posted by on Aug 12, 2015

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1 out of 5

Terrible Experience

I was at this hotel for a wedding. The bride and groom blocked off rooms, yet i called 4 times to reserve a room and was each time told there weren't any rooms under those names (but there were!) Finally, I got my reservation. At the time of the wedding, we had a shuttle lined up to pick up guests from the reception and bring us to the hotel....first shuttle was 30 minutes late......2nd shuttle was 1.5 hours late! Apparently, the shuttle was double or triple booked for the night. They should have just told guests to make other arrangements rather than agreeing to terms they couldn't fullfill. The hotel refused to compensate at all.

Posted by on Sep 8, 2008

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5 out of 5

Relax here!

While I relaxed in the hot tub (which was huge), my kids played for hours in the clean & spacious pool. The bed that I slept in was like being on a cloud. Newer bedding and very pleasant in the decorations. The staff was very accomodating and I would absolutely recommend this hotel to anyone and my family WILL be staying here again.

Posted by on May 20, 2008

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About the Best Western Plus Antioch Hotel & Suites

Location 350 W Highway 173, Antioch, IL 60002

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Antioch Hotel & Suites offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Antioch Hotel & Suites. Self parking is free. This Antioch hotel is smoke free.

  • 68 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Antioch Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Antioch Hotel & Suites offers 68 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Fox's Lounge - This bar specializes in American cuisine and serves breakfast only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Antioch Best Western
  • Antioch Hotel
  • Best Western Antioch
  • Best Western Plus Antioch
  • Best Western Plus Antioch Hotel
  • Hotel Antioch
  • Best Western Plus Antioch Hotel Suites
  • Plus Antioch & Suites Antioch
  • Best Western Plus Antioch Hotel & Suites Hotel
  • Best Western Plus Antioch Hotel & Suites Antioch
  • Best Western Plus Antioch Hotel & Suites Hotel Antioch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.