"The staff were great. We had a rough start with our first night. We had to change rooms because our refrigerator didn’t work. We had checked in, broug ... " More
Midtown Anchorage stay
With a stay at this Midtown Anchorage hotel, you'll be within half a mile (1 km) of Z.J. Loussac Library - Main Branch and 2 miles (3 km) of Chester Creek Greenbelt Park. David Green Park and Wells Fargo Alaska Heritage Library and Museum are also within 2 miles (3 km).
Free breakfast
A gym is featured at this hotel, along with free WiFi in public areas and a safe deposit box. Enjoy the free on-the-go breakfast each morning. The front desk is staffed around-the-clock and laundry facilities are on offer.
Dec 26, 2019 by Hotel Management
We want our guests to experience genuine, attentive, and warm service throughout their stay, and we hope you will accept our apologies for falling short of this. We are grateful for your feedback, and we have shared your concerns with the appropriate individual. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Aug 13, 2019 by Hotel Management
Thank you for being our guest. We apologize for the maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate team to identify and fix the problems. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
Aug 8, 2019 by Hotel Management
Gerry, thank you for your review. We apologize for the cleanliness issues you encountered in your accommodation and for not meeting your expectations with our grab-and-go breakfast. Our housekeeping staff takes pride in what they do daily, and we also have procedures in place to double-check each room prior to occupancy by the next guest. We will also share your feedback with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
Aug 6, 2019 by Hotel Management
Thank you for choosing Extended Stay America for your recent stay. We are happy overall you enjoyed your stay and liked our courteous associates. However, we regret the inconvenience you and your family experienced on the first night. We also apologize our hotel policy was not communicated to you during the time of check-in. We will share your comments with our front desk team to be more diligent going forward. We appreciate your feedback and hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Jul 1, 2019 by Hotel Management
Thank you for being our guest. Although you liked our location, we are sorry for the issues you encountered and that our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Jun 1, 2019 by Hotel Management
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
May 24, 2019 by Hotel Management
We appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Anchorage Midtown also features a fitness center, coffee/tea in a common area, and laundry facilities. This Anchorage hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Extended Stay America Suites Anchorage Midtown offers 138 air-conditioned accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.