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4.4 out of 5

"When we arrived the computer system was down so we were given a voucher for a cruise which was a lovely way to wait and the incredibly friendly staff ... " More

By a verified traveler on Fri 08 Jul 2016

Hotel Description

4-star hotel near Dam Square

City center stay

With a stay at this Amsterdam City Centre hotel, you'll be steps from Dam Square and New Church. Madame Tussauds and Body Worlds are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Limo/town car service, a garden, and express check-in are also on offer.

Free Internet, digital TV

The 111 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include refrigerators, minibars, and TVs with digital channels.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$134* Per night/room Nov 3 - Nov 4

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss Select Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swissôtel Amsterdam ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Swissôtel Amsterdam

Everyone (4) Couples (2) Family (1)
5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for the amazing 5 out of 5 rating on Travelocity! It is amazing to read that your stay exceeded your expectations and that we were able to provide you with an excellent experience. We hope to see you again soon! Warm regards, The Swissotel Amsterdam Team

5 out of 5
Our stay was wonderful!!! The hotel is perfectly located in Dam Square. Right in the city center. Accessible to everything! We arrived quite early in the day and Jelle (pronounced yell-ah) did a wonderful job of checking us in. Our room was not ready yet but he went above and beyond and made sure to take great care of us! Letting us know where the local store was to get necessities that we could not bring in our carry on luggage. It was wonderful not to pay the expensive cost of water once we strolled the short distance to the local store. The room was extremely comfortable and the air conditioner worked perfectly! Room was nice and dark when it was sleeping time. Extremely happy with our booking! Thank you Swissotel for making our stay in Amsterdam wonderful!!!

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by swissotelamsterdam

Dear Stmrau, On behalf of our colleague Jelle, I would like to thank you for your amazing and elaborate review! It is a sincere pleasure to read that your stay exceeded your expectations due to our wonderful check-in, complimentary water, comfortable rooms and amazing service. This feedback is exactly why we work in hospitality: we always strive for the best possible experience and I am much delighted that this was in the case for you. Please know that it was an honour to have you as our guest and we are looking forward to your return! Warm greetings, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5
Very convenient location. Easy walk to restaurants and shops and to the Amsterdam Central train station and boat tours. Nice facilities. Very good services. One drawback is that part of the mattress tends to slip off the bed. My husband almost fell out of bed when he got up in the morning.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by swissotelamsterdam

Dear Sir / Madam, I am pleased to read that you rated your stay as 5 star worthy and that you took the time to inform us and other fellow travelers. It is a pleasure to read that you enjoyed the very convenient location, nice facilities and the good services we have provided you with. It however saddens me to read that you have experienced some inconveniences with the bed. Please know that our Duty Manager, who is 24/7 available, is more than willing to help you with anything during your stay. I apologize that this was unclear to you. Despite the inconvenience with the bed, we hope that you will be visiting us again! We are looking forward to it. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5

Friendly and clean hotel close to attractions

When we arrived the computer system was down so we were given a voucher for a cruise which was a lovely way to wait and the incredibly friendly staff suggested a traditional Dutch restaurant for lunch which was great. They recommended and booked an excellent place for dinner as well. The room was immaculate, comfortable and quiet. The hotel is right next to Dam Square and the tram. I would definitely recommend this hotel.

Posted by on Jul 8, 2016

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3 out of 5

Nice staff, bad experience.

Hotel staff were nice, though they input my booking incorrectly. If it had been a busier time of year, I could have been in trouble for a room. Also they gave me a room with two single beds? But I was the only guest in the room I booked, so I'm not sure why. Not a great sleep for someone who is 6'3.

Posted by , from D on Jan 3, 2016

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Comment from Hotel Management

Jan 9, 2016 by Harold Kluit, General Manager- Swissôtel Amsterdam

Thank you for taking the time to write this review and for pointing out our good service. Our guest oriented staff is entirely dedicated to providing each and every one of our guests with the utmost quality in service and I am delighted that this was noticed. A possible suggestion should you stay with us again is to contact our Duty Manager who is at our guests’ full disposal regarding any inconveniences. Again, I would like to thank you for this review and I hope you will choose to stay with us again so we can be sure to restore your faith in us. Kind regards, Harold Kluit General Manager Swissôtel Amsterdam

4 out of 5

Incredibly convenient, busy sidewalks.

Pros: Modern and clean. Courteous staff. Location, location, location.
Cons: Nothing. When we arrived, the staff expedited our check-in time. Everyone, at every turn, seemed conceded that we had a good stay.
Location: Within a few blocks, you could find every sort of restaurant. Also, the old church was fascinating. Charming city.
This hotel was perfect for us as first-time visitors to Amsterdam. The desk staff displayed courtesy; the maids were amazing. Very clean and comfortable room. Our room was quiet due to its location in the rear of the hotel. Everything was modern and sleek. Also, the location was in the heart of everything in the centre of Amsterdam. It was very easy to navigate to other parts of the city.

Posted by , from Boston, MA on Jul 28, 2015

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Comment from Hotel Management

Aug 3, 2015 by Harold Kluit

Thank you so much for the kind words regarding your recent stay with us. I appreciate you pointing out our superior location and helpful staff. We do hope to welcome you anytime you decide to visit the wonderful city of Amsterdam.

5 out of 5

Would Definately Stay Here Again

Convenient location - walkable from Central Station and lots of shops and restaurants; friendly, helpful staff: clean, comfortable room,: three terminals and 24/7 internet access in business center; tasty and reasonable restaurant. Everything I wanted and needed.

Posted by on Dec 12, 2009

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5 out of 5

awesome

Awesome hotel, in the middle of everything. The staff is very helpful. Some of the things they charge you for are a little absurd, for instance a local phone call E70 cent, but I think that's how most hotels are. Free internet on their computers. VERY comfy beds. A kind of disgusting surprise in the closet, at least mine, but some people might be into that kind of stuff..... maybe it was a gag or something left by a previous guest?? otherwise, great.

Posted by on Jan 25, 2008

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4 out of 5

Location in Dam Sq.

If you want to stay in Dam Sq this is the hotel. Very clean comfortable and great security. The staff is very good at all details. Room had all amenities wanted including Nespresso coffee maker, safe, good closet space. Rooms facing the Square have the best view, but will of course have more noise. Overall a hotel I would recommend.

Posted by on Dec 18, 2007

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5 out of 5

the best trip ever

this hotel was wonderful, and the staff is excellent and friendly,helpful,honest.there was nothing the staff wouldn,t do for you.

Posted by on Jul 15, 2007

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About the Swissôtel Amsterdam

Location Damrak 96, Amsterdam, 1012 LP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Swissôtel Amsterdam. For a fee, parking is available. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (19.7 km / 12.2 mi)
  • Train station: Rokin Station (2.2 km / 1.4 mi)
  • Metro station: Nieuwmarkt Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Swissôtel Amsterdam offers 111 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Digital television is provided. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Refrigerator
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Swissôtel Amsterdam has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Additional fees may apply to children over 5 years when use is made of the bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • One child stays free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.50 for adults and EUR 8.75 for children (approximately)
  • Valet parking fee: EUR 39.95 per day
  • Nearby parking fee: EUR 20 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Swissotel Hotel
  • Swiss Hotel Amsterdam
  • Swissôtel Amsterdam
  • Swissotel Amsterdam Hotel Amsterdam
  • Swissotel Hotel Amsterdam
  • Swissôtel Hotel Amsterdam
  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam Amsterdam
  • Swissôtel Amsterdam Hotel Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
url importing https://www.travelocity.com/Amsterdam-Hotels-Swissôtel-Amsterdam.h21231-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.