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4.8 out of 5

"Our stay was wonderful!!! The hotel is perfectly located in Dam Square. Right in the city center. Accessible to everything! We arrived quite early in ... " More

By a verified traveler on Mon 12 Aug 2019

Hotel Description

4-star eco-friendly hotel near Dam Square

Heart of Amsterdam

With a stay at this Amsterdam City Centre hotel, you'll be steps from Dam Square and New Church. Madame Tussauds and Body Worlds are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Limo/town car service, express check-out, and a computer station are also on offer.

Free Internet, digital TV

The 114 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. TVs come with digital channels, and other amenities include refrigerators and minibars.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$126* Per night/room Jul 26 - Jul 27

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swissôtel Amsterdam ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Swissôtel Amsterdam

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for the amazing 5 out of 5 rating on Travelocity! It is amazing to read that your stay exceeded your expectations and that we were able to provide you with an excellent experience. We hope to see you again soon! Warm regards, The Swissotel Amsterdam Team

5 out of 5
Our stay was wonderful!!! The hotel is perfectly located in Dam Square. Right in the city center. Accessible to everything! We arrived quite early in the day and Jelle (pronounced yell-ah) did a wonderful job of checking us in. Our room was not ready yet but he went above and beyond and made sure to take great care of us! Letting us know where the local store was to get necessities that we could not bring in our carry on luggage. It was wonderful not to pay the expensive cost of water once we strolled the short distance to the local store. The room was extremely comfortable and the air conditioner worked perfectly! Room was nice and dark when it was sleeping time. Extremely happy with our booking! Thank you Swissotel for making our stay in Amsterdam wonderful!!!

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by swissotelamsterdam

Dear Stmrau, On behalf of our colleague Jelle, I would like to thank you for your amazing and elaborate review! It is a sincere pleasure to read that your stay exceeded your expectations due to our wonderful check-in, complimentary water, comfortable rooms and amazing service. This feedback is exactly why we work in hospitality: we always strive for the best possible experience and I am much delighted that this was in the case for you. Please know that it was an honour to have you as our guest and we are looking forward to your return! Warm greetings, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5
Very convenient location. Easy walk to restaurants and shops and to the Amsterdam Central train station and boat tours. Nice facilities. Very good services. One drawback is that part of the mattress tends to slip off the bed. My husband almost fell out of bed when he got up in the morning.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by swissotelamsterdam

Dear Sir / Madam, I am pleased to read that you rated your stay as 5 star worthy and that you took the time to inform us and other fellow travelers. It is a pleasure to read that you enjoyed the very convenient location, nice facilities and the good services we have provided you with. It however saddens me to read that you have experienced some inconveniences with the bed. Please know that our Duty Manager, who is 24/7 available, is more than willing to help you with anything during your stay. I apologize that this was unclear to you. Despite the inconvenience with the bed, we hope that you will be visiting us again! We are looking forward to it. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5

Friendly and clean hotel close to attractions

When we arrived the computer system was down so we were given a voucher for a cruise which was a lovely way to wait and the incredibly friendly staff suggested a traditional Dutch restaurant for lunch which was great. They recommended and booked an excellent place for dinner as well. The room was immaculate, comfortable and quiet. The hotel is right next to Dam Square and the tram. I would definitely recommend this hotel.

Posted by on Jul 8, 2016

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4 out of 5

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 17, 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for your review and rating your stay with a '4 our of 5'! We are delighted that you have enjoyed your stay with us. Please know that we always strive for the most memorable stay, so if there is anything we can do to improve our services, we are more than happy to receive feedback. It was great to have you and we are looking forward to welcome again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

About the Swissôtel Amsterdam

Location Damrak 96, Amsterdam, 1012 LP

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Swissôtel Amsterdam. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Schiphol Airport (AMS) (21.6 km / 13.4 mi)
  • Train station: Amsterdam Central Station (0.6 km / 0.4 mi)
  • Metro station: Dam Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Swissôtel Amsterdam has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children over 5 years when use is made of the bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23.50 for adults and EUR 11.75 for children (approximately)
  • Valet parking fee: EUR 39.95 per day
  • Offsite parking fee: EUR 25 per day (0.9 mi away)
  • Late check-in fee for check-in between noon and midnight (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Swissotel Hotel
  • Swiss Hotel Amsterdam
  • Swissôtel Amsterdam
  • Swissotel Amsterdam Hotel Amsterdam
  • Swissotel Hotel Amsterdam
  • Swissôtel Hotel Amsterdam
  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam Hotel
  • Swissôtel Amsterdam Amsterdam
  • Swissôtel Amsterdam Hotel Amsterdam

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.