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4.8 out of 5
Exceptional!
See all 4 travelocity Reviews

"Our stay was wonderful!!! The hotel is perfectly located in Dam Square. Right in the city center. Accessible to everything! We arrived quite early in ... " More

By a verified traveler on Mon 12 Aug 2019

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Classic Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$212* Per night/room Oct 13 - Oct 14

Classic Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Swissôtel Amsterdam ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Swissôtel Amsterdam

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for the amazing 5 out of 5 rating on Travelocity! It is amazing to read that your stay exceeded your expectations and that we were able to provide you with an excellent experience. We hope to see you again soon! Warm regards, The Swissotel Amsterdam Team

5 out of 5
Our stay was wonderful!!! The hotel is perfectly located in Dam Square. Right in the city center. Accessible to everything! We arrived quite early in the day and Jelle (pronounced yell-ah) did a wonderful job of checking us in. Our room was not ready yet but he went above and beyond and made sure to take great care of us! Letting us know where the local store was to get necessities that we could not bring in our carry on luggage. It was wonderful not to pay the expensive cost of water once we strolled the short distance to the local store. The room was extremely comfortable and the air conditioner worked perfectly! Room was nice and dark when it was sleeping time. Extremely happy with our booking! Thank you Swissotel for making our stay in Amsterdam wonderful!!!

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by swissotelamsterdam

Dear Stmrau, On behalf of our colleague Jelle, I would like to thank you for your amazing and elaborate review! It is a sincere pleasure to read that your stay exceeded your expectations due to our wonderful check-in, complimentary water, comfortable rooms and amazing service. This feedback is exactly why we work in hospitality: we always strive for the best possible experience and I am much delighted that this was in the case for you. Please know that it was an honour to have you as our guest and we are looking forward to your return! Warm greetings, Harold Kluit General Manager Swissotel Amsterdam

5 out of 5
Very convenient location. Easy walk to restaurants and shops and to the Amsterdam Central train station and boat tours. Nice facilities. Very good services. One drawback is that part of the mattress tends to slip off the bed. My husband almost fell out of bed when he got up in the morning.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by swissotelamsterdam

Dear Sir / Madam, I am pleased to read that you rated your stay as 5 star worthy and that you took the time to inform us and other fellow travelers. It is a pleasure to read that you enjoyed the very convenient location, nice facilities and the good services we have provided you with. It however saddens me to read that you have experienced some inconveniences with the bed. Please know that our Duty Manager, who is 24/7 available, is more than willing to help you with anything during your stay. I apologize that this was unclear to you. Despite the inconvenience with the bed, we hope that you will be visiting us again! We are looking forward to it. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

4 out of 5

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 17, 2019 by swissotelamsterdam

Dear Sir / Madam, Thank you kindly for your review and rating your stay with a '4 our of 5'! We are delighted that you have enjoyed your stay with us. Please know that we always strive for the most memorable stay, so if there is anything we can do to improve our services, we are more than happy to receive feedback. It was great to have you and we are looking forward to welcome again soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.