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4.2 out of 5

"Attached restaurant " More

By a verified traveler on Sun 07 Nov 2021

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Hotel Description

Hotel near Iowa State University in Ames

Heart of Ames

Within 3 miles (5 km) of this hotel, you'll find Jack Trice Stadium and Iowa State University. Octagon Center for the Arts and Main Street Cultural District are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Free Internet, kitchens

The 53 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and living rooms.

Studio, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
$97* Per night/room Jan 18 - Jan 19

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible, 2 bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed (Accessible, 1 bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Accessible, 2 Bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

GrandStay Hotel & Suites ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GrandStay Hotel & Suites

Everyone (2) Couples (1) Family (3)
5 out of 5
Attached restaurant

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 11, 2021 by John- Assistant Manager

I would like to say thank you for not only choosing the Grandstay, but also for giving us feedback about your stay. We strive to give our guests the best possible stay that we can provide, and i am happy to see you had an enjoyable stay. Once again thank you for choosing Grandstay.

4 out of 5
Our room didn’t have any toilet paper. We checked in late and went to bed right away so we didn’t notice until the morning. We were there a short stay. Used the bathroom in the lobby.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 8, 2021 by John Bignar Front Desk Manager

Thank you for telling us about your stay, and I am so sorry that your stay way not perfect. We do our best to give each guest the best possible experience we can, and again I am so sorry that we failed to do that for you. I have talked to the housekeepers, and we are working to ensure that something like this does not happen again. However, I do want to thank you for choosing to stay with us, and would love the chance to do better for you in the future.

5 out of 5
Kids liked the swimming pool, but it wasn't that big. The mini-golf course was one hole... not impressive. However, the kitchenette in our room was fantastic, and helped us save money -- instead of dining out, we brought all the fixings for baked potato bar and baked the potatoes in the microwave. They do provide four place settings of dishes but I wish I would have brought some paper plates and plastic silverware. I thought the breakfast was more than enough, and noticed a staff member restocking items throughout the time that I was eating there. Really, a "Grand Stay." :-)

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 29, 2019 by Tracy

Dear Valued Guest~Thank you so much for your 5 star review. I am very pleased that you and your family enjoyed our clean quite hotel and had a chance to experience our variety of breakfast choices. We are looking forward to your next visit to Ames. Warm Regards, Tracy G. Front Desk Supervisor GrandStay Hotel & Suites

5 out of 5
My comments are not about the Grandstay. My negative comments are about Travelocity. I had a death in the family and had to cancel. Try cancelling a hotel room on your site, I called the phone number 5 times. Each time I got a call back with a voice message that said it would connect me with an assistant. Everytime I was then immediately disconnected. Grandstay picked up right away when I called. Told them of my troubles and they graciously took over your duties and cancelled the room. Even called me on the morning I was to arrive to make sure I was still not able to attend. Grandstay gets an 'Excelent. Travelocity gets a 'Horrible' Now leave me alone.

Posted by on Feb 21, 2019

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4 out of 5

Graduation Stay

Pros: The location was very convenient
Cons: An improvement would be to ensure that the sofa sleeping mattress was clean and ready for sleeping without fear and concerns about cleanliness
Location: There are several restaurants nearby and other sites to see to spend time between events
The location was good and the room was acceptable but the sofa sleeper mattress was soiled and stained; it was not fit for sleeping other two members in our party. The breakfast selection was gone immediately and not replenished quickly enough to accommodate a large number of guests

Posted by , from Chicago on May 30, 2018

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5 out of 5

Single night's stay

In Ames for busines, Friday and Saturday. So, only over night stay at the GrandStay. Never stayed at a GrandStay before and was pleasantly surprised. When checking in the front desk said we have you in a one bedroom. I thought to myself, aren't all hotel rooms one bedroom. But this place was a kitchen, living room and separate bedroom, with all of the things that are in an apartment. Full size frig, stove with oven, microwave, toaster, dishwasher with clean dishes in it. Big screen TV in the living room and nice size wall unit in the bedroom. I told my wife is wish had come with me and we could have stayed at least a couple of days to enjoy the stay more. Expressive!

Posted by , from Kansas City on Sep 11, 2016

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5 out of 5

Nice Hotel

Hotel was very nice, and clean. We like suites and this was the pefect hotel for our visit. Staff was very friendly.

Posted by on Sep 3, 2009

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Comment from Hotel Management

Mar 7, 2015 by Jean

We are glad you enjoyed the accommodations here at GrandStay! Most of our rooms are suites and all our rooms have a refrigerator, microwave, toaster, two-burner stove-top, and dishwasher. Our staff prides itself in providing great customer service -- thanks for the kind words!

5 out of 5

Great place to stay

I would definitely recommend this hotel. We stayed in a suite with 2 separate bedrooms and a central living area 'with a complete kitchen', and it couldn't have been more comfortable, at a very reasonable price. There were a variety of breakfast choices, and the location is very convenient. We have stayed there twice and will do so again.

Posted by on Aug 13, 2009

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1 out of 5

Aviod at all costs!!!!!

This was one the worse experiences I have ever had! Staff was very unfriendly and rude. There is a bell to ring to get staff attention but they become angry when you rang the bell for assistance...but they are never at the desk. I overheard the front desk staff and housekeeping making racial jokes and making fun of African Americans. This is not acceptable in the hospitality industry. My room smelled like cigarette smoke and was extremely dirty. The toilet was not clean and the bed blanket was soiled. There were dirty dishes in the dishwasher. The manager was a complete jerk and was not interested in solving problems only ""defending"" his staff (as he put it) when I complained. You will have a better experience sleeping on a sidewalk.

Posted by on Mar 17, 2009

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5 out of 5

Very Pleasant

I had a wonderful stay here! The room was very cleand and very nice. I was very excited that they had a dvd player, we watched movies all night! Also it was extremely nice to have a kitchen right there and also Old Chicago. The pool room was very nice and clean. My entire stay was better than expected. It was great. I definately recommend this to anyone that needs a GREAT place to stay.

Posted by on Nov 9, 2007

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About the GrandStay Hotel & Suites

Location 1606 S Kellogg Ave, Ames, IA 50010

Property Features

As a guest of GrandStay Hotel & Suites, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the business-friendly GrandStay Hotel & Suites. Self parking is free. Smoking is allowed in designated areas at this Ames hotel.

  • 53 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GrandStay Hotel & Suites offers 53 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate living rooms. 39-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

GrandStay Hotel & Suites has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Weight limit: 30 lbs

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GrandStay Ames
  • GrandStay Residential Suites Ames
  • GrandStay Residential Suites Hotel Ames
  • Grandstay Residential Hotel Ames
  • GrandStay Residential Suites Hotel Ames Iowa
  • GrandStay Hotel Ames
  • GrandStay
  • GrandStay Hotel & Suites Ames
  • GrandStay Hotel & Suites Hotel
  • GrandStay Hotel & Suites Hotel Ames

You should know

  • Pool access available from 6 AM to midnight.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.