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"The hotel is very nice. Everything is good. Thank you. " More

By a verified traveler on Tue 03 Dec 2019

Hotel Description

Hotel near Amarillo Civic Center in Amarillo

In Amarillo

Your stay at this hotel will put you steps from American Quarter Horse Hall of Fame and a 5-minute walk from American Quarter Horse Association. Tri State Exposition and Dick Bivins Stadium are also within 2 miles (3 km).

Nightclub, indoor pool

A nightclub and an indoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Satellite TV

The 140 guestrooms offer TVs with satellite channels, along with balconies or patios and desks.

Room, 1 King Bed (Professor Plum)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$36* Per night/room Feb 23 - Feb 24

Room, Accessible (Colonel Mustard)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Mrs. Peacock)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Miss Scarlet)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1Hotel ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for 1Hotel

Everyone (3) Couples (1) Family (7)
5 out of 5
The hotel is very nice. Everything is good. Thank you.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Sabrina

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know. Sincerely, Sabrina

4 out of 5
The beautiful look in the lobby section. The staff was friendly and nice.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Sabrina

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know. Sincerely, Sabrina

4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Sincerely,Tb

Thank you for talking the time to write a review.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back to our hotel in the future.

2 out of 5
No wifi in rooms. Rooms are very dark. Tvs do not work correctly, you have to select hdmi 2 each time you turn it on. Phone cord kept popping put when attempting to reach front desk. Many renovations, boarded up rooms in back. Checked out immediately and stayed with another property

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by Sabrina

: Thank you so much for taking the time to leave us a review! We are so sorry that you did not enjoy your stay here at the 1Hotel and we appreciate your business and constructive criticism. While we are trying to work out all the kinks of the renovation, we would hate to lose you as a customer and hope you give us another chance. We can offer you a $35 rate plus tax if you decide to stay again. Sincerely, Sabrina

4 out of 5
Very clean room. Staff was friendly. Cheap rates. Spacious room. Tidy bed. Large restroom

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by sincerely Tania

Thank you for talking the time to write a review.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back to our hotel in the future.

1 out of 5
Room had no blankets and holes in the wall old tv..............

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Sabrina

Thank you so much for taking the time to leave us a review! We are so sorry that you did not enjoy your stay here at the 1Hotel and we appreciate your business and constructive criticism. While we are trying to work out all the kinks of the renovation, we would hate to lose you as a customer and hope you give us another chance. We can offer you a $35 rate plus tax if you decide to stay again. Sincerely, Sabrina

4 out of 5
Staff was very helpful during check in. They were able get my family set up for a great night of rest!

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Madisson

Were glad you enjoyed your stay here at 1Hotel, we hope you decide to return to us next time you're in amarillo. Thank you for your feedback!

4 out of 5
The uniqueness is the design,Lobby and resting area are pleasure. but the toilet in my room is not working properly.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Arizona

Thank you so much for staying with us and glad you enjoyed the design. I do apologize that your toilet didn't work properly we will do our best to get the problem resolved. Thank you again for the feedback.

1 out of 5
This was the worst hotel stay I have ever had. Talk about false advertisement! The entire building is under demo and is LITERALLY falling apart. There was construction going on next to our room with dust everywhere. There were ripped up rooms with doors wide open and doors to the outside were missing the entire locking mechanism leaving it open to the public. We were awoken at midnight by the fire alarm the room underneath was ON FIRE!!! That’s right A FIRE. We were later told by an employee that they have a homeless problem and they believed HOMELESS PEOPLE were responsible for INTENTIONALLY setting the fire. What a joke. WOW.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by GSA Ashlyn

Thank you so much for taking the time to leave us a review! We are so sorry that you did not enjoy your stay here at the 1Hotel and we appreciate your business and constructive criticism. We are trying to work out all the kinks while we complete our renovation, and would hate to lose you as a customer. We hope you give us another chance. Rest assured, this establishment does not have a "homeless problem" and unprofessional comments made by staff will be addressed. Sincerely, Ashlyn

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. An indoor pool, a nightclub, and a vending machine are also featured at the business-friendly 1Hotel. Self parking is free. This Amarillo hotel is smoke free.

  • 140 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Amarillo, TX (AMA-Rick Husband Amarillo Intl.) (13.3 km / 8.3 mi)
  • Parking: Free self parking

Room Amenities

1Hotel offers 140 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include shower/tub combinations. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • Television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kiva Hotel Amarillo
  • Kiva Hotel
  • 1Hotel Hotel Amarillo
  • 1Hotel Amarillo
  • Amarillo 1Hotel Hotel
  • 1Hotel Hotel
  • Hotel 1Hotel Amarillo
  • Hotel 1Hotel
  • La Kiva Hotel Amarillo
  • 1Hotel Hotel
  • 1Hotel Amarillo
  • 1Hotel Hotel Amarillo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Amarillo-Hotels-1Hotel.h16750389-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.