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Crowne Plaza Knoxville Downtown University by IHG

Property class: 3.5
3.5-star hotel near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

A modern bar area with a long counter, bar stools, and a television screen displaying a show.
A hotel with a modern design, outdoor seating, and a landscaped area with a central tree.
A buffet with various food items and utensils, set against a backdrop of large windows and a view of buildings and trees.
A modern hotel room with a sofa set, a dining table, a flat-screen TV, and a view of the cityscape.
A building with a circular design, labeled "NCAA Basketball Hall of Fame."

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Place, Market Square
    ‪1 min walk‬
  • Place, Tennessee Theatre
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

A hotel room with a large bed, a desk, a chair, a window with curtains, and a city view.

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(113 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a desk, a chair, a window with curtains, and a city view.

Premium Room, 1 King Bed (Top Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a mirror.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens, a wall-mounted light, and a power outlet on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Suite, 1 Bedroom

  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a mirror.

Premium Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Premium Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Knoxville

Heart of Knoxville.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Knoxville Visitors Center and Tennessee Valley Authority are also within half a mile (1 km).

What's nearby

  • Market Square - 1 min walk - 0.1 miles
  • Tennessee Theatre - 5 min walk - 0.3 miles
  • Knoxville Convention Center - 8 min walk - 0.4 miles
  • Bijou Theater - 8 min walk - 0.5 miles
  • World's Fair Park - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬5 min walk
  • ‪Chivo Taqueria - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

3.5-star hotel near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 15670 sq ft of conference space
  • 1456 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Hyatt Place Knoxville Downtown
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  • Pet friendly
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The price is $160
Sep 7 - Sep 8
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 for adults and USD 8 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.5 for adults and USD 8.00 for children
  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

How close is Crowne Plaza Knoxville Downtown University by IHG to the airport?

Crowne Plaza Knoxville Downtown University by IHG is 14.1 mi (20-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on Oct 4, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Knoxville Downtown University by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Knoxville Downtown University by IHG.

Does Crowne Plaza Knoxville Downtown University by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Knoxville Downtown University by IHG, but buffet breakfast is offered for a fee of USD 18.5 for adults and USD 8.00 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Knoxville Downtown University by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Crowne Plaza Knoxville Downtown University by IHG?

Free parking is not available at this hotel. Self parking is available for USD 25 per day, and valet parking for USD 35 per night.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Crowne Plaza Knoxville Downtown University by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Knoxville Downtown University by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Knoxville Downtown University by IHG to downtown Knoxville?

Crowne Plaza Knoxville Downtown University by IHG is 0.3 mi away from Knoxville.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, and very clean rooms! Excellent stay, will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from check in to check out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! close to all downtown activities!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and facilities!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jakeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have stayed in. The staff were helpful, the restaurant was excellent, and the location was fabulous. Definitely staying here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very attentive staff, clean room, a great stay!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and the valet personnel were so kind
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Reanna

Liked: Cleanliness, staff & service, property conditions & facilities
In town for Savannah Bananas- it was a great spot to sleep- we were not in the hotel much at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Tge hotel is charming and clean and within walking distance to all Very friendly helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy process. Great location. Very nice staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

shawn

Liked: Cleanliness, amenities
Excellent hotel, great location, easy parking , great value
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Close walk to Market Square for dining and shopping. Special shoutout to Billy and Toby at the bell captain's desk for their help. Parking was a breeze, convenient and safe in the parking garage.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michael

Thanks for the stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. Parking was convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Knows how to do it. Thanks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time staying at Crowne Plaza and like the other two it was enjoyable. Breakfast was great, the staff was alway available for any assistance needed and the bar tender made a nice strong drink to finish the day.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the location was fantastic. Close with walking to the Old City, Market Square and the church next door. The lobby is lovely and inviting. I enjoyed it!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Parking was easy to access. Staff was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great that it’s dog friendly, easy parking, very comfortable beds!
Stayed 1 night in Jan 2026

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