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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
3.5-star hotel near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Exterior
Meeting facility
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Place, Market Square
    ‪1 min walk‬
  • Place, Tennessee Theatre
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(91 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(25 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior detail

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4.7 out of 5, Exceptional, 1,000 reviews
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About the neighborhood

Knoxville

Heart of Knoxville.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Knoxville Visitors Center and Tennessee Vallley of Authority are also within half a mile (1 km).

What's nearby

  • Market Square - 1 min walk - 0.1 miles
  • Tennessee Theatre - 5 min walk - 0.3 miles
  • World's Fair Park - 8 min walk - 0.4 miles
  • Knoxville Convention Center - 8 min walk - 0.4 miles
  • University of Tennessee - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Chivo Taqueria - ‬4 min walk
  • ‪Not Watson's Kitchen + Bar - ‬4 min walk
  • ‪Preservation Pub - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

3.5-star hotel near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 15670 sq ft of conference space
  • 1456 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Alfresco dining, open daily
Hilton Knoxville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,787 reviews
$106 nightly
The price is $125
Dec 22 - Dec 23
Total with taxes and fees
Hilton Knoxville

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.31 per day; includes in/out privileges)
  • Covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Dining venue(s)
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 43.70 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
  • Covered self parking fee: USD 27.31 per day (in/out privileges)
  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Pet fee: USD 43.70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

How close is Crowne Plaza Knoxville Downtown University by IHG to the airport?

Crowne Plaza Knoxville Downtown University by IHG is 14.1 mi (20-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on Dec 28, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Knoxville Downtown University by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Knoxville Downtown University by IHG.

Does Crowne Plaza Knoxville Downtown University by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Knoxville Downtown University by IHG, but buffet breakfast is offered for a fee of USD 20.21 for adults and USD 10.11 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Knoxville Downtown University by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Crowne Plaza Knoxville Downtown University by IHG?

Free parking is not available at this hotel. Self parking is available for USD 27.31 per day, and valet parking for USD 38.24 per night.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Crowne Plaza Knoxville Downtown University by IHG have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) are closed on Christmas Eve and Christmas Day.

Does Crowne Plaza Knoxville Downtown University by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Knoxville Downtown University by IHG to downtown Knoxville?

Crowne Plaza Knoxville Downtown University by IHG is 0.3 mi away from Knoxville.

Reviews

Crowne Plaza Knoxville Downtown University by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 753 out of 1006 reviews
Rating 8 - Good. 167 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, nice parking and room is very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay downtown. Make sure to visit Kate at the bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice and close to walk to market square and old city...!
Stayed 2 nights in Sep 2025

8/10 Good

Stuart, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
walkable to dining
Stayed 1 night in Sep 2025

10/10 Excellent

Darian, North Chesterfield

Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

We had a great 3 night stay. We were in town for a football game so it was pretty busy but never seemed loud or crowded. Staff were friendly and helpful. The room was comfortable - plenty of room for the two of us. The location is great for food, drinks & shopping. It’s a bit of a walk to the stadium but totally doable. We would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is always clean, quick check in, and comfortable room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Hunter

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Susanna

Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Knoxville

Business traveler
Liked: Amenities
Stay was great
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and courteous, accommodations were very nice, modern, clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Go to the bar and see Kate, she was great. Rooms were clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel, Ooltewah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay in downtown Knoxville!
Stayed 1 night in Aug 2025

8/10 Good

Zula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Good location

This place is the best location downtown. It was clean and the room was standard. Check in ok, but didn't give info about ice, restaurant pool etc. Had to call about it later bc it wasn't in room either. Pool was substandard for the expected quality of this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Knoxville.
Stayed 1 night in Aug 2025