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4.1 out of 5

"I love this place. Quiet. Easy to get to. Nice pool. But this time (my second stay) the deadbolt didn't work on the door. The carpet was ripped in a f ... " More

By a verified traveler on Tue 25 Jul 2023

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Hotel Description

Motel near Coronado Center in Albuquerque

Northeast Heights stay

Your stay at this Northeast Heights motel places you within 3 miles (5 km) of Coronado Center and University of New Mexico. Indian Pueblo Cultural Center and Albuquerque Convention Center are also within 6 miles (10 km).

Outdoor pool

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A picnic area and luggage storage are also provided.

Deluxe Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$69* Per night/room Apr 16 - Apr 17

Basic Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Mateo Inn ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Mateo Inn

Everyone (19) Couples (14) Family (16)
5 out of 5
Nice clean room

Posted by on Mar 12, 2024

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1 out of 5
The front desk person was very rude

Posted by on Feb 12, 2024

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Comment from Hotel Management

Mar 1, 2024 by San Mateo Team

Thank you for staying.

5 out of 5

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 20, 2023 by lolita

thank you for your response jamie .safe travels

5 out of 5
I love this place. Quiet. Easy to get to. Nice pool. But this time (my second stay) the deadbolt didn't work on the door. The carpet was ripped in a few places. The tub/shower didn't seem clean. There was hair on the little couch. Still, I slept well.

Posted by on Jul 25, 2023

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Comment from Hotel Management

Jul 27, 2023 by Owner

Darn it! We are working hard to catch up on another round of improvements. We'll be attacking the room you were in shortly. I can vouch for clean; we probably had some wear and tear that looked like dirt. I would eat off any floor our housekeepers cleaned. Visit again; we'll re-earn your love!

4 out of 5
Front desk personnel were friendly, welcoming, and helpful. Room was clean and a decent size. The only problem was the noise from the road and sirens. I would stay here again.

Posted by , from MONTROSE on Jul 24, 2023

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Comment from Hotel Management

Jul 24, 2023 by Yurissa

Thank you for staying with us Heidi, we are very happy that our staff were amazing during your stay! If you visit us again we actually recommend a room facing the mountains seems more quiet. Safe travels!

5 out of 5
It felt like an old hotel that has been renovated. The rooms and exterior were very nice. But it looks like, at least in our room, that they have not been able to renovate that bathroom yet.

Posted by , from Prescott Valley on Jul 8, 2023

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Comment from Hotel Management

Jul 8, 2023 by Andrea

Thank you for staying with us Jason. Safe travels

4 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 4, 2023 by Andrea

Thank you for staying with us Linda! Hope to see you next time. Safe travels!

5 out of 5

Posted by on Jun 8, 2023

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Comment from Hotel Management

Jun 9, 2023 by Yurissa

Thank you for staying with us William!

1 out of 5

Posted by on May 11, 2023

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Comment from Hotel Management

Jun 1, 2023 by Yurissa

We do apologize you're unhappy with your stay.

3 out of 5
Didn't care for them making a copy of my Drivers License at checkin, have they heard of identity theft before?? Also a $50.00 "deposit" that isn't a "pending" charge on your credit card, but an actual charge that you have to sign for and hope they are honest enough to actually REFUND the $50.00. What is the deposit for, there are no amenities for it to cover and they charged my card before I even arrived so they have the CC number on file anyhow! We try to stay at the smaller/Mom & Pop places to support them, but I can't say we'd stay here again. Was convenient enough for the one night as we were at the Fair Grounds most of the night anyhow. Nothing special about the room and they could use some work on the "black out" shades, which weren't so much as the light from outside shinned around them. The biggest problem was the PIGEONS! They must have a nest on the roof as we could hear them inside the room! I thought they were in the closet!! They know about the problem as when I mentioned it to the girl at checkout, she said "Yeah, I know, we don't know what to do about that". So, if you don't mind getting up early this won't bother you but don't plan on sleeping in until checkout time.

Posted by on Mar 18, 2023

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Comment from Hotel Management

Mar 19, 2023 by Owner

We appreciate your stay. The deposit is pending; I'm guessing you saw what looked like a charge on your DEBIT card. We pre-authorize, so we can easily release the next day. As for the DL, paperwork is shredded on a regular basis, We have to take a copy for a few reasons: faster check-in, since we can capture the guest data while you relax; also, we can identify the guest that is supposed to be in the room. It's quite common. As for pigeons, I could go on and on. I truly apologize. This Mom and Pop owner has spent precious dollars on mitigation. We had them under control, but apparently they're trying new tricks, We'll keep after the stubborn pests. Again, sorry for the inconvenience.

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

San Mateo Inn offers its guests a seasonal outdoor pool, a vending machine, and a picnic area. WiFi is free in public spaces. San Mateo Inn also features coffee/tea in a common area, laundry facilities, and a television in a common area. Self parking is free. Smoking is allowed in designated areas at this Albuquerque motel.

  • 106 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Alvarado Transportation Center (8.6 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

San Mateo Inn offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Albuquerque motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel 6 Albuquerque I-40 San Mateo
  • Motel 6 San Mateo
  • 6 Albuquerque I-40 San Mateo
  • La Quinta Inn Albuquerque i-40 East Hotel Albuquerque
  • Venture Albuquerque
  • San Mateo Inn Albuquerque
  • Venture Inn Albuquerque
  • Motel 6 Albuquerque I 40 San Mateo
  • Motel 6 Albuquerque San Mateo
  • San Mateo Inn Motel
  • San Mateo Inn Suites
  • San Mateo Inn Albuquerque
  • San Mateo Inn Motel Albuquerque

You should know

  • The seasonal pool will open in April and close in October.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.