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Comfort Inn & Suites Albuquerque Downtown

3-star property
411 Mcknight Ave Nw, Albuquerque, NM 1-855-201-7819
3.9 out of 5
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See all 24 travelocity Reviews

"convenient for my medical appointments and access to the interstates. we were in a handicapped room which used to have a detachable shower head and h ... " More

By a verified traveler on Fri 19 May 2023

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Hotel Description

3-star hotel near Harwood Art Center

Heart of Albuquerque

You'll find Harwood Art Center and Indian Pueblo Cultural Center within 2 miles (3 km) of this hotel. Rio Grande Trail and Explora Science Center and Children's Museum are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Jun 25 - Jun 26

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Albuquerque Downtown ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites Albuquerque Downtown

Everyone (15) Couples (2) Family (1)
4 out of 5
convenient for my medical appointments and access to the interstates. we were in a handicapped room which used to have a detachable shower head and handle and that is now gone (since 11/22) and the second day the handle on the shower broke so it was impossible to use the shower. I advised the staff at the desk who seemed like they weren't concerned and didn't believe I was in a handicapped room! really?!

Posted by on May 19, 2023

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Comment from Hotel Management

May 20, 2023 by Manager

Hello Bill,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and comments about our shower. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

1 out of 5
Didn’t check in- lost my entire payment. Would not have my family stay here.

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 19, 2023 by Manager

Hello Allison,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

5 out of 5

Posted by on Sep 13, 2022

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Comment from Hotel Management

Dec 13, 2022 by Manager

Hello Joe,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

3 out of 5
The lobby, hallway, and rooms smelled strongly of deodorizer. It was not a pleasant smell

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 21, 2021 by Manager

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

5 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 10, 2021 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5
The property was hard to find but close to where I needed to be. Parking was great, the property had obviously been renovated. The area felt safe. The staff was friendly. The room was great, no complaints.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

5 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

5 out of 5
Nice hotel close to downtown. The breakfast was well stocked and filling.

Posted by , from Loveland, CO on Nov 5, 2018

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Comment from Hotel Management

Nov 9, 2018 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4 out of 5

Posted by on Oct 23, 2018

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Comment from Hotel Management

Oct 25, 2018 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

5 out of 5
We were there not only with family but also our soccer family. We were greeted wonderfully and treated so well. It truly was a great staff from receptionist to breakfast staff. They were all fantastic!!!! In town for Sandia Prep soccer tournament and this hotel was perfect!! Security was also very much in the ball the whole time.

Posted by , from Bloomfield NM on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

About the Comfort Inn & Suites Albuquerque Downtown

Location 411 Mcknight Ave Nw, Albuquerque, NM 87102

Property Features

Comfort Inn & Suites Albuquerque Downtown offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. The business-friendly Comfort Inn & Suites Albuquerque Downtown also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Albuquerque hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Alvarado Transportation Center (3 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Albuquerque Downtown offers 82 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Wecks - This family restaurant serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Albuquerque Downtown
  • Baymont Inn Hotel Albuquerque Downtown
  • Baymont Inn Albuquerque Downtown Hotel
  • Quality Inn & Suites Downtown Hotel Albuquerque
  • Baymont Albuquerque Downtown
  • Comfort Inn Hotel Albuquerque
  • Comfort Inn Albuquerque
  • Comfort Inn Albuquerque Downtown Hotel
  • Comfort Inn Albuquerque Downtown
  • Baymont Inn Suites Albuquerque Downtown
  • Comfort & Suites Albuquerque
  • Comfort Inn & Suites Albuquerque Downtown Hotel
  • Comfort Inn & Suites Albuquerque Downtown Albuquerque
  • Comfort Inn & Suites Albuquerque Downtown Hotel Albuquerque

You should know

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.