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"Rates. Pool closed. " More

By a verified traveler on Thu 25 Aug 2022

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Hotel Description

Enjoy free breakfast at this 3-star Albany hotel

Close to airport

You'll find Westgate Plaza and Westgate Shopping Center within a 15-minute walk of this Albany hotel. Westland Hills Park and Albany Indoor Rockgym are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$60* Per night/room Feb 4 - Feb 5

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada Plaza by Wyndham Albany ratings based on 15 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Albany

Everyone (7) Couples (1) Family (5)
5 out of 5
Rates. Pool closed.

Posted by on Aug 25, 2022

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Comment from Hotel Management

Aug 27, 2022 by Manager

Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagerRamada Plaza

3 out of 5
The registration desk had only one person on Saturday night, so you had to wait a long time to get any questions answered. The toilet had very low water pressure. The vending machine was broken. The room was clean.

Posted by on Aug 10, 2022

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2 out of 5
Very dirty.. rude front desk help

Posted by on Jul 31, 2022

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2 out of 5

Posted by on Jan 26, 2022

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3 out of 5
Normally most hotels have check in at 11 am. Not disclosed by this one had check in at 3 pm but did not account for 4 hr check in at 3 pm and still had check out at 11 am. Ok. Read the check in doc that if any damages will charge my cc for 500. Ok. Got to room they assigned me to and panel curtains where torn like a cat clawed down them table near window was broken from main frame chair near tv had arm that was broken frame lamp shades where torn and so all the wall paper in the the main room had damage the tub had a orange brown stain that was covered by a bathroom floor mat. Disingenuous when i checked out and when told clerk of room deficiencies who was and same that checked me in said "i know" if my cc gets charged above and beyond my debit amount I booked with travelocity after disclosing the room deficiencies I will let all know that this ramada is substandard and not to spend $ here and not to depend on travelocity for unbiased travel recommendations.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Feb 18, 2022 by Customer Relations

Hello Desiree: Thank you for choosing Ramada Plaza Albany, and thank you for the time you took for your review. We are proud to offer comfortable, clean and quiet accommodation at the most affordable rates in the New York State Capital's region. The hotels industry worldwide is usually check in time by 3 or 4 PM and check out time between 10AM-12PM. You never rent the room for 24 hours. Our damages policy is to prevent damages on smoking inside the hotel. Thank you for not doing that, and your account wasn't charge. We hope to see you soon again among our satisfied guests.

1 out of 5
This is located in an urban area in severe decline. When you are pulling into the parking lot the first tip off is the broken down and rusting hotel vehicles left in the first row. This was a beautiful hotel 25 years ago when I stayed for a wedding. I doubt it has been remodeled since. My room had holes in the walls, old torn carpet and the toilet barely flushed. Based on the other clientele I ran into in the hallway they should have an on-site parole office and a urine test sample lab. I left after the first night because I thought I’d be safer sleeping in a rest area on I 90. Spend and extra few bucks and stay somewhere else, you’ll sleep better. PS I’m still waiting for the $100.00 incidentals charge at check in on my credit card to come off. It’s been weeks and two calls to the front desk have not produced a refund.

Posted by , from Pawtucket on Oct 22, 2021

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1 out of 5
I stayed here 6 years ago and it was fine, if a little old. Well, I don't think they've fixed or replaced anything since then!

Posted by on Sep 26, 2021

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1 out of 5
Avoid at all - even low - cost

Posted by on Sep 4, 2021

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1 out of 5
Tv was broke, no tissues, no washcloths, guy at front desk had no clue what he was doing cuz the overcharged name $190😳🙄

Posted by on Aug 22, 2021

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4 out of 5

Posted by on Jul 13, 2021

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About the Ramada Plaza by Wyndham Albany

Location 3 Watervliet Avenue Ext, Albany, NY 12206

Property Features

Ramada Plaza by Wyndham Albany offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 6146 square feet (571 square meters) and includes conference space. The business-friendly Ramada Plaza by Wyndham Albany also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 1 building
  • 216 guestrooms or units
  • 9 levels
  • 6146 sq ft of conference space
  • 571 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Albany International Airport Station (9 km / 5.6 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Ramada Plaza by Wyndham Albany offers 216 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily.

Plaza Grill - This restaurant specializes in American cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Ramada Plaza Albany
  • Ramada Plaza Hotel Albany
  • Ramada Plaza Albany Hotel Albany
  • Ramada Plaza Albany Hotel
  • Ramada Plaza Wyndham Albany Hotel
  • Ramada Plaza Wyndham Albany
  • Ramada Plaza Albany Albany
  • Ramada Plaza Albany Hotel Albany
  • Ramada Plaza by Wyndham Albany Hotel
  • Ramada Plaza by Wyndham Albany Albany
  • Ramada Plaza by Wyndham Albany Hotel Albany

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.