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4.2 out of 5

"Comfortable and clean room. The fitness room and pool looked fine although I didn't use them. " More

By a verified traveler on Thu 25 Jan 2018

Hotel Description

Hotel near Times Union Center in Albany

Downtown Albany stay

Within a 15-minute walk of this Downtown Albany hotel, you'll find Times Union Center and New York State Capitol Building. Also, Governor Nelson A. Rockefeller Empire State Plaza is within half a mile (1 km) and Palace Theater is within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 22 - Dec 23

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Albany Downtown ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Albany Downtown

Everyone (10) Couples (1) Family (1)
5 out of 5
Very clean an new staff was excellent, would gladly stay again.

Posted by on Dec 8, 2019

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4 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 19, 2019 by Ashleigh Adams

Thanks for your review! Your feedback is much appreciated. We are happy to hear you enjoyed your stay with the Holiday Inn Express - Albany Downtown. We hope to see you soon :)

5 out of 5
Excellent location. Very easy to get to and from major highways. Walking distance to the downtown area. Nice, clean hotel. I'll stay here when I come back to Albany.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 21, 2019 by fd

Appreciate your feedback thank you

4 out of 5
Friendly staff. Easy to walk to downtown although questionable at night.

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by fd

thank you so much

4 out of 5
long long walk to room due to set up breakfast very good pool area great staff excellent

Posted by on May 11, 2019

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Comment from Hotel Management

May 19, 2019 by fd

thank you for sharing!

4 out of 5
good location- very clean room, friendly staff, comfortable. Will be back again later this year!

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 11, 2019 by fd

thank you, see you soon

5 out of 5
Close to the venue, Times Union. Free breakfast. Comfy pillows. Housekeeping staff very helpful. Overall, a good hotel stay.

Posted by , from Vermont on Oct 23, 2018

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Comment from Hotel Management

Oct 27, 2018 by fd

thank you

5 out of 5

Great location in downtown Albany

Pros: Comfortable and clean room and nice breakfast. The fitness room and pool looked fine although I didn't use them.
Cons: Not for the price.
Location: Easy to get to. Easy walk to anywhere in downtown. Great Cajun bar around the corner.
Comfortable and clean room. The fitness room and pool looked fine although I didn't use them.

Posted by , from Brooklyn, NY on Jan 25, 2018

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Comment from Hotel Management

Jan 26, 2018 by fd

Thank you Jerry!

1 out of 5

Worst encounter with Travelocity and Holiday Inn t

Pros: The remodel looks nice
Cons: CUSTOMER SERVICE!!!!!!!
Location: loved the Palace Hotel and NY State Museum
My poor experience started at the time of booking with Travelocity with an inaccurate and unobtainable promotion code. It was further exacerbated when I tried to link my IHG card (which has never been a problem in the past) with the stay and Hotel staff was adamant that they could not and would not do so. Then in the midst of their remodel (the rooms do look nice), none to minimal breakfast was available on Saturday. On Sunday, the milk was frozen and expired!!! The final straw was when I asked the clerk for a copy of my paid invoice. This was a huge inconvenience for her which she WOULD NOT do and was convinced that I had booked this stay through expedia!!!! She never could get past that and I had to walk out with the degree of unprofessionalism that was displayed!!!!

Posted by on Jan 23, 2017

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4 out of 5

Calm

Just the space for some me time it was quiet, clean and comfortable.

Posted by on Dec 24, 2016

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Comment from Hotel Management

Feb 9, 2017 by Shannon Jones- Director of Sales and Marketing

Thank you for your review! We are so happy you found your stay to be relaxing. We hope you will choose our hotel next time you visit Albany.

About the Holiday Inn Express Albany Downtown

Location 300 Broadway, Albany, NY 12207

Property Features

Holiday Inn Express Albany Downtown offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Albany Downtown. Self parking is free. A complete renovation of Holiday Inn Express Albany Downtown was completed in March 2017. This Albany hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1960
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (20.3 km / 12.6 mi)
  • Train station: Albany-Rensselaer Station (2.6 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Albany Downtown offers 135 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 43-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Albany Downtown
  • Holiday Inn Express Hotel Albany Downtown
  • Albany Holiday Inn
  • Holiday Inn Express Albany - Downtown Hotel Albany
  • Holiday Inn Express Albany Downtown Hotel
  • Express Albany Downtown Albany
  • Holiday Inn Express Albany Downtown Hotel
  • Holiday Inn Express Albany Downtown Albany
  • Holiday Inn Express Albany Downtown Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Albany-Hotels-Holiday-Inn-Express-Albany-Downtown.h5482-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.