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4.1 out of 5

"Very clean,staff wonderful " More

By a verified traveler on Tue 09 Aug 2022

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Hotel Description

Enjoy the outdoor pool at this 3-star Albany hotel

In Albany

Steps from the hotel, you'll find Ray Charles Plaza and James H. Gray Sr. Civic Center. Albany Welcome Center and Flint RiverQuarium are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and limo/town car service.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Oct 16 - Oct 17

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Albany

Everyone (4) Couples (1) Business (1) Family (2)
5 out of 5
Very clean,staff wonderful

Posted by on Aug 9, 2022

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Comment from Hotel Management

Aug 12, 2022 by Guest Service Manager

Wanda, Thank you for rating your experience with us. We appreciate the Feedback and look forward to your next visit with us. Kind Regards, Antonella M

4 out of 5

Posted by on May 7, 2022

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4 out of 5
Staff was great. Cleanliness was very good. Prices are much higher than this time last year.

Posted by on Nov 12, 2021

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4 out of 5
Nice area around the hotel. Loved the dining staff. Ann at the bar was fabulous

Posted by on Aug 21, 2021

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5 out of 5
I had a peaceful sleep and woke up refreshed. Thanks!😀

Posted by on Apr 22, 2019

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5 out of 5
Parking was extremely inconvenient. My 2nd night, there was an 'event' and people parked, blocked, used every curb they could find. Took me 15 mins to get out of a space because someone parked behind! Then I had to take the business alley, behind IHop , because the parking lot entrances and exits were blocked.

Posted by on Apr 7, 2019

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1 out of 5

TERRIBLE STAY!!!

Pros: The breakfast and the lobby....wasn't impressed with anything else. The rooms are comparable to a Holiday Inn.
Cons: Rooms be ready at check in, towels in the rooms, more comfortable beds
Location: The location is directly across the street from the Civic Center in Albany Georgia.
My husband and I visited the Hilton Garden in to celebrate or wedding anniversary. I arrived 2 hours later than the original check in time which is 3:00. I arrived at 5:15 and my room was still not ready. I ended up not getting a room until after 6:00pm. My husband and I had an event to attend so we were trying to hurry and take a shower and get dressed. We get to the room and there are no towels at all in the room. My question is how do you clean my room and leave me no towels. Was my room ever even cleaned? I called the front dest and requested towels. Front desk stated they would send some up. No towels were sent up. My husband and I had to take a shower with T- shirts that he brought with him. This was not the service that we expected when staying at a Hilton hotel and definitely not the service for the amount of money we spent. I did not want to stay in a top hotel ( so I thought) and get motel 6 service. Staff did try to make it up by giving us one free breakfast and a bottle of wine(we don't drink). I was not satisfied at all.

Posted by , from Fitzgerald on Mar 6, 2017

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5 out of 5

Convenient location downtown

Pros: The staff are all so nice.
Cons: Not much
Location: NA
Great location, terrific breakfast (and I'm picky), very clean, and extremely friendly staff.

Posted by , from Atlanta on Jul 31, 2015

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4 out of 5

Comfortable stay

Pros: Free Internet, Quiet, smoke free room option
Cons: no smoke free zone on the property outside
For the last four years I have spent 2-5 days at this hotel and in this time I can only remember one bad experience. Since that time, the memories have all been good. From check in until time to leave the stays are enjoyable. The times I have been able to get a room at the front of the hotel have been most pleasurable because of the view of the Ray Charles Park. There is also the Turtle Park for my nieces and nephews to enjoy. Nicole, the breakfast cook, is prompt, accommodating and courteous and commands the same from the wait staff. The stays get better and better.

Posted by , from Orlando, FL on Jun 1, 2012

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4 out of 5

The lobby is inviting and welcoming

Pros: Free Internet, Quiet
I have stayed at other hotels in the area but this is my favorite place to be because of the proximity to the people and places I always visit. I try and visit at least once a year and as soon as I have dates I check the availability of the hotel. I have recommended this facility to other friends and family.

Posted by , from Orlando, FL on Nov 15, 2011

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About the Hilton Garden Inn Albany

Location 101 S Front St, Albany, GA 31701

Property Features

Hilton Garden Inn Albany offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany also features a fitness center, a picnic area, and coffee/tea in a common area. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Albany offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 per person (approximately)
  • Self parking fee: USD 9.95 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albany Hilton Garden Inn
  • Hilton Garden Inn Albany
  • Hilton Garden Inn Hotel Albany
  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Airport Hotel Albany
  • Hilton Garden Inn Albany Medical Hotel Albany
  • Hilton Garden Inn Albany Hotel
  • Hilton Garden Inn Albany Albany
  • Hilton Garden Inn Albany Hotel Albany

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.