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Oryx Grand Jebel Hafeet

4.0 star property
Family-friendly 4-star hotel near Wadi Adventure

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Photo gallery for Oryx Grand Jebel Hafeet

2 outdoor pools
Serves dinner and happy hour
Terrace/patio
Deluxe Twin Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
Jebel Hafeet, P.O. Box 24476, Al Ain
  • Jebel Hafeet Mountain
    ‪8 min drive‬
  • Wadi Adventure
    ‪22 min drive‬
  • Al Ain Zoo
    ‪23 min drive‬
  • Al Ain (AAN)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

  • 883 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room, Balcony, Mountain View

  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Al Ain

Central Al Ain getaway .You'll be within 2 miles (3 km) of Jebel Hafeet Mountain and 16 miles (25 km) of Al Ain Zoo with a stay here. Sheikh Khalifa International Stadium and Wadi Adventure are also within 20 miles (32 km).

What's nearby

  • Jebel Hafeet Mountain - 8 min drive - 2.7 miles
  • Green Mubazzarah Hot Springs - 13 min drive - 4.6 miles
  • Wadi Adventure - 22 min drive - 7.0 miles
  • Al Ain Zoo - 23 min drive - 10.1 miles
  • Bawadi Mall - 26 min drive - 17.1 miles

Getting around

  • Al Ain (AAN) - 49 min drive

Restaurants

  • ‪Telegraph Café - تليغراف كافيه - ‬32 min drive
  • ‪Rashed Ali Cafteria - ‬32 min drive
  • ‪Saddle - ‬32 min drive
  • ‪Wahat Al Dhaher واحة الظاهر - ‬33 min drive
  • ‪ستاربكس - ‬34 min drive

About this property

Oryx Grand Jebel Hafeet

Family-friendly 4-star hotel near Wadi Adventure
Oryx Grand Jebel Hafeet offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Oryx Grand Jebel Hafeet. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

  • 124 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Oryx Grand Jebel Hafeet offers 124 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, English, Filipino, Hindi, Urdu

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AED 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 50 for adults and AED 25 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number CN-2239332

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

How close is Oryx Grand Jebel Hafeet to the airport?

Oryx Grand Jebel Hafeet is 26.3 mi (49-min drive) away from the Al Ain (AAN) airport, the closest popular airport to the property.

How much does it cost to stay at Oryx Grand Jebel Hafeet?

As of Aug 26, 2025, prices found for a 1-night stay for 2 adults at Oryx Grand Jebel Hafeet on Aug 27, 2025 start from $40.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oryx Grand Jebel Hafeet have an airport shuttle?

Airport shuttle services are not available at Oryx Grand Jebel Hafeet.

Does Oryx Grand Jebel Hafeet offer free breakfast?

Free breakfast isn’t provided at Oryx Grand Jebel Hafeet, but buffet breakfast is offered for a fee of AED 50 for adults and AED 25 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Oryx Grand Jebel Hafeet?

No, there is no casino at this hotel.

What time is check-in at Oryx Grand Jebel Hafeet?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Oryx Grand Jebel Hafeet?

This hotel offers free self parking and valet parking.

Does Oryx Grand Jebel Hafeet have a pool?

Oryx Grand Jebel Hafeet features 2 outdoor pools and a children's pool.

Does Oryx Grand Jebel Hafeet have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Oryx Grand Jebel Hafeet have a spa?

This hotel has a spa, which features Swedish massages, reflexology, and aromatherapy.

How close is Oryx Grand Jebel Hafeet to downtown Al Ain?

Oryx Grand Jebel Hafeet is 11 mi away from Al Ain.

Oryx Grand Jebel Hafeet Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 145 out of 429 reviews
Rating 8 - Good. 173 out of 429 reviews
Rating 6 - Okay. 69 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 19 out of 429 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt familiar; people were very friendly and courteous. Food was very delicious.
Stayed 5 nights in Jan 2025

10/10 Excellent

Abdalah

Stayed 1 night in Jan 2025

2/10 Terrible

Lukasz

Disliked: Staff & service, amenities, property conditions & facilities
Very dated
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to staycation staff are very nice
Stayed 1 night in Oct 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, room comfort

Exceptional value for money, lots to do

What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Stayed 2 nights in Oct 2024

10/10 Excellent

Osama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is dirty and needs refurbished fully
Stayed 1 night in Sep 2024

6/10 Okay

GHASSAN

Traveled with group
No wi fi access in the hotel, or the wi fi is very limited and weak
Stayed 1 night in Aug 2024

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024

6/10 Okay

Houkseop

Stayed 1 night in Apr 2024

8/10 Good

Larno, Doha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024

10/10 Excellent

khaula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024

10/10 Excellent

DR. JAMALUDEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raihan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away highly recommend

The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Traveled with family
Stayed 1 night in Sep 2023

10/10 Excellent

Syedprince

Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 2 nights in Feb 2023

10/10 Excellent

abdullah

Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice