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Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
4.5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Property video
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
7 restaurants, breakfast, lunch, dinner served; international cuisine
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Dolphinaris Tulum
    ‪6 min walk‬
  • Riviera Maya Golf Club
    ‪18 min walk‬
  • Akumal Beach
    ‪6 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 334 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 334 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe-Adults Only)

7.6 out of 10
Good
(20 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 334 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 334 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 334 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe-Adults Only)

  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

8.0 out of 10
Very good
(81 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe-Adults Only)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe-Adults Only)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

  • 409 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe)

  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe)

  • 495 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Xel-Há Park and Akumal Beach are also within 6 miles (10 km).

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.4 miles
  • Riviera Maya Golf Club - 18 min walk - 1.0 mile
  • Aktun Chen - 18 min walk - 1.0 mile
  • Akumal Beach - 6 min drive - 4.2 miles
  • Half Moon Bay - 10 min drive - 5.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

4.5-star beachfront property near Akumal Beach
Bahia Principe Luxury Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Summer fun is a breeze at Bahia Principe Luxury Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4.5-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include dining tables. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Bahia Principe Grand Tulum - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.2 out of 5, Very Good, 1,428 reviews
Bahia Principe Grand Tulum - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free babysitting
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

How close is Bahia Principe Luxury Akumal - All Inclusive to the airport?

Bahia Principe Luxury Akumal - All Inclusive is 39.6 mi (68-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Luxury Akumal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Bahia Principe Luxury Akumal - All Inclusive.

How close is Bahia Principe Luxury Akumal - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Luxury Akumal - All Inclusive offer free breakfast?

Bahia Principe Luxury Akumal - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Luxury Akumal - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Luxury Akumal - All Inclusive?

This property offers free self parking.

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Bahia Principe Luxury Akumal - All Inclusive features 3 outdoor pools and a children's pool.

Does Bahia Principe Luxury Akumal - All Inclusive have a restaurant?

Bahia Principe Luxury Akumal - All Inclusive is home to Riviera, which features international cuisine.

Does Bahia Principe Luxury Akumal - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy facials, body scrubs, and massages.

How close is Bahia Principe Luxury Akumal - All Inclusive to downtown Akumal?

Bahia Principe Luxury Akumal - All Inclusive is 2.6 mi away from Akumal.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 663 out of 1225 reviews
Rating 8 - Good. 299 out of 1225 reviews
Rating 6 - Okay. 130 out of 1225 reviews
Rating 4 - Poor. 67 out of 1225 reviews
Rating 2 - Terrible. 66 out of 1225 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah Louise

Stayed 5 nights in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great property.
Stayed 7 nights in Mar 2025

8/10 Good

Yanique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice place for vacation . The things I like you can enjoy the other three hotels inside
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options, great pool and location next to the beach. Beach and ocean were excellent. All staff and entertainment staff were great.
Stayed 6 nights in Mar 2025

6/10 Okay

Arielle

Traveled with group
Liked: Amenities
I wouldn't recommend this property
Stayed 5 nights in Mar 2025

10/10 Excellent

Dargain, mehtuen

Traveled with family
Liked: Property conditions & facilities
It's very nice property
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time at this resort and we had a good time!
Stayed 7 nights in Mar 2025

10/10 Excellent

Lindsey R

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, always something to do
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Stayed 4 nights in Mar 2025

10/10 Excellent

Lydia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly would recommend!!
Stayed 3 nights in Mar 2025

8/10 Good

Collin Matthew

Stayed 7 nights in Mar 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities
We needed to pay for an upgrade to the renovated suites. the first room in the older part of the hotel was unacceptably run down. that said, the new section was GORGEOUS and worth every penny. The Buffet was very good, drinks mediocre and staff lovely. extremely difficult to get into any of the restaurants other than the buffet, but don't recommend the italian or seafood option, as they lacked ambiance, service was fair at best and food meh. I would stay here again, as it was a good value. It is important to note that hotel almost two hours from the cancun airport during times of traffic and normally about one hour twenty without.
Stayed 7 nights in Mar 2025

8/10 Good

Dan, null

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Front desk upgraded us to adults only building. Guest services were extremely friendly and accommodating. The grounds were beautiful. Only dislike was the high pressures sales tactics for their Privilege Club (which is not a requirement to attend).
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Marcelle Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the train that took me from area to are
Stayed 8 nights in Feb 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice resort for all ages, recommend Akumal as the best area of the resort in terms of the beach, access to activities and best food options.
Stayed 7 nights in Mar 2025

6/10 Okay

Kenneth J

Traveled with group
Liked: Cleanliness, property conditions & facilities
High points and very low points pools and drinks are excellent although every bar ran out of JAck daniels. the food in the Buffet was poor...monotonous..the same EVERY DAY. and the meat was ALWAYS tough to eat. this is supposed to be 5 star and the quality was poor. couldnt comment on the restaurants as we couldnt reserve a table in ANY we wanted for party of 6 sportbar was a contstant headache of getting the sports on and they tried to close early every night pools were good entertainment was ok BUT asking to pay to see shows in ALL INCLUSIVE hotel is boardering on criminal. the price i paid for what we got was not very good. my friends from the uk paid nearly a thousand less so i guess that was acceptable to them.
Stayed 10 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury akumal was an amazingly peaceful resort that syill had amny activities. The dining experience was superb and rooms were excellent. Would highly recommend
Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great all around! Only negative experience was a broken air conditioner and it was dealt with immediately.
Stayed 7 nights in Mar 2025

10/10 Excellent

Drew Scott

Stayed 4 nights in Mar 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We will be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025