61.0% Based on 392 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

A family-friendly stay in Acapulco awaits you at Holiday Inn Resort Acapulco. Within just a 15-minute stroll, you'll find Acapulco Golf Club and Diana the Huntress. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

You can enjoy free WiFi, balconies, and TVs, featured in all 220 rooms. Room service, coffee/tea makers, and free bottled water are also available. Limited housekeeping is available.

The restaurant, Terraza Santa Lucia, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the beach and enjoy the onsite fitness center, kids' swimming pool, and pool loungers. Conference space, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Within a 15-minute drive of this 3.5-star Costera Acapulco hotel, attractions include La Quebrada Cliffs and Bahia de Puerto Marques.

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend out of 392 reviews

Excellent 109
Good 136
Average 79
Poor 33
Terrible 35
Value <span>3.5</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>3.5</span> out of 5

Property Features

Holiday Inn Resort Acapulco offers its guests an outdoor pool, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. The family-friendly Holiday Inn Resort Acapulco also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. For a fee, parking is available.

  • 1 building
  • 220 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) (20.1 km / 12.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Resort Acapulco offers 220 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. This Acapulco hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Terraza Santa Lucia - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 210.00 per person (approximately)
  • Valet parking fee: MXN 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Holiday Inn Resort
  • Holiday Inn Acapulco
  • Holiday Inn Resort Acapulco
  • Fiesta Inn Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.