On the beach
Within a 15-minute walk of this Costera Acapulco resort, you'll find Icacos Beach and El Rollo Acapulco. Condesa Beach and Diana the Huntress are also within 3 miles (5 km).
Onsite dining, 2 outdoor pools
This smoke-free resort features 3 restaurants, 2 outdoor pools, and a fitness center. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 605 guestrooms also offer free WiFi and balconies. LED TVs come with cable channels, and other amenities include 24-hour room service and hair dryers.
Sep 12, 2019 by Rafael Hdez.
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Yours sincerely, General Manager
Jul 22, 2019 by Rafael H
Dear Guest: First of all, thank you for the opportunity you gave us to serve you during your stay at the Grand Hotel Acapulco & Convention Center, as well as the time it took to send us your comments. When our customers leave with a bad impression it is of concern to us regardless of the cause that caused it, so I beg your pardon us. It is noteworthy that this is not the service is offered daily. I have taken note of each of your comments as these make redouble our efforts to provide our services. I reiterate our apologies for any inconvenience caused and wish to give us another opportunity to renew their confidence in the Grand Hotel Acapulco & Convention Center. Yours sincerely, General Manager
Dec 7, 2017 by Gerencia General
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time may I thank you for your critical feed-back which will surely help us to improve our services and standards in the future. Please be assured that measures will be taken to improve our service. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
Jul 10, 2017 by Gerencia
Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Expedia. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely. Kindly accept my sincere apologies for all the inconveniences you had experienced whilst staying with us. At the same time may I thank you for your critical feed-back which will surely help us to improve our services and standards in the future. Please be assured that measures will be taken to improve our service. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. Bring your whole family to Grand Hotel Acapulco for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers a fitness center, a garden, and a terrace. For a fee, parking is available. This 3.5-star Acapulco resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Grand Hotel Acapulco offers 605 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Acapulco resort provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Grand Hotel Acapulco has 3 restaurants on site.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.