Explore top 2026 4 Star Hotels in Isla Mujeres

"We had an ocean front room and the view was amazing. It was simply but adequately equipped with everything we needed (fridge, coffee maker, chairs on the huge deck, etc) making it feel very comfortable, clean and airy. It also smelled amazing in all of the public areas. (Essential oils?) The staff was very friendly and helpful and took us to our room to show us how to use everything and brought complimentary welcome drinks. The location is perfect, the view is beautiful, it’s on the walking path and the beach and plenty of shopping and eating options are close by but it’s far enough to be quiet and not in the middle of the chaos. They also had a bag check room we used both on our arrival and departure days. That was much appreciated. The only downside is that both pools were very cold. It was strange, they were in the sun most of the day but never heated up. The lounge area is really nice and the desk has cushions if you’d like. Tip: if you are a big coffee drinker, the pods in the room make tiny cups but the grocery store a couple of blocks away sells pods so we bought extra. Overall, we loved our stay and hope to stay again, we just wished the pool was warm enough for a comfortable swim."

"The room was clean, but outdated. Staff is definitively the best asset the hotel has. "

"WOWWW… I would give this place 10 starts if I could! We were blown away by the beautiful views, the delicious food and the phenomenal service. From the moment we got to the dock, it was absolutely amazing. The catamaran ride was so relaxing and beautiful. Our butlers, ERICK & EDGAR were AMAZING. So attentive & so helpful. They made the whole trip go by so smoothly. Showed us around the resort and booking/canceling reservations. They were there for anything we needed. Alicia & Janita at the spa gave us amazing massages. One of the best massages of our lives & we get them often. Isaac was so fun!! He was there during the night time events like karaoke night and the fire show & he was just so fun and nice. Honestly, everyone was so incredibly nice and helpful. We truly felt like royalty. They went above and beyond to make sure we were having an amazing time. Renting a golf cart is a MUST. The south point of the island is stunnning! Pay the $8 to go down for a closer look. We went downtown too and ate at Lola Valentina— amazing! As far as food goes, UNIK was our favorite. Their breakfast is delicious and for dinner we loved their beef filet, short ribs and their soups! The cacao coffee shop was great as well. We got the ocean view signature room. It was beautiful! The AC actually worked very well unlike most hotels/resorts where it’s either too cold or too hot. The beds were so comfy & I’m very picky about that. This resort has set the bar very high for future travel!"

"This place photographs beautifully, but sadly, it's built next to an open-air dump and the smell is so terrible it gave me a crippling migraine within hours. We had to leave after the first night, losing the money we paid for a week's stay, which the hotel refused to refund despite knowing perfectly well what the issue is. Expedia was no help either. Save your vacation and for god's sake, avoid this place! "

"Location, location and location. It was a clean room with good A/C and no frills. "

"Food supplies was terrible! Hours of operation limited, does not worth the price. Lack of a lot of ingredients, dishes and beverages; definitely not coming back. "