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Hotel Helvetia

2.0 star property
Ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Helvetia

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi
Family Suite | Living room | Flat-screen TV
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Balcony
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sion (SIR)

Room options

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Economy Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Suite

  • 753 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Triple Room

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Ski hotel near Zermatt-Matterhorn Ski Paradise
Hotel Helvetia helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German, Italian

Similar properties

Exterior

Hotel Restaurant Le Mazot Zermatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
4.6 out of 5, Wonderful, 79 reviews
$201 nightly
The price is $219
Jun 30 - Jul 1
Total includes taxes and fees
Hotel Restaurant Le Mazot Zermatt

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

How close is Hotel Helvetia to the airport?

Hotel Helvetia is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Helvetia have an airport shuttle?

Airport shuttle services are not available at Hotel Helvetia.

Does Hotel Helvetia offer free breakfast?

Hotel Helvetia offers free buffet breakfast every day from 7 AM to 9:00 AM.

Is there a casino at Hotel Helvetia?

No, there is no casino at this hotel.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Helvetia?

Free parking is not available at this hotel.

Does Hotel Helvetia have a pool?

Hotel Helvetia does not have a pool.

Does Hotel Helvetia have a restaurant?

Hotel Helvetia is home to Restaurant Helvetia, which features Thai cuisine.

Does Hotel Helvetia have a spa?

There are no spa services available at this hotel.

How close is Hotel Helvetia to downtown Zermatt?

Hotel Helvetia is 0.1 mi away from Zermatt.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 705 reviews
Rating 8 - Good. 284 out of 705 reviews
Rating 6 - Okay. 172 out of 705 reviews
Rating 4 - Poor. 65 out of 705 reviews
Rating 2 - Terrible. 40 out of 705 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Stayed 1 night in Mar 2025

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Stayed 1 night in Mar 2025

4/10 Poor

Craig

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .
Stayed 2 nights in Mar 2025

10/10 Excellent

Kazuki

Stayed 1 night in Feb 2025

2/10 Terrible

NANCY M

Disliked: Staff & service, property conditions & facilities
I was traveling with my sister. We are aged 71 & 72. The hotel had no lift. We climbed 7 flights o very narrow stairs. We each had 2 suitcases. The room had heat only in the bathroom. Only one light in the bathroom. There was NO water in the bathtub and shower. We had 3 days of bathing in the sink. The plugs for charging phones etc were up by the ceiling. There was one blanket for 2 people. TV did not work. No refrigerator. We set bottled drinks on the outside windowsill to keep them cool. The church tower was outside the room, beautiful, however the bells rang every 15 minutes. The absolute worst was not having a lift. I would rate the experience as a zero star but zero star is not an option!!!!!
Stayed 3 nights in Feb 2025

8/10 Good

Scott, Benbrook

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2025

4/10 Poor

Maria I

Stayed 4 nights in Dec 2024

2/10 Terrible

Christina

Stayed 3 nights in Jan 2025

6/10 Okay

Ming

Traveled with family
Liked: Staff & service
Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street
Stayed 2 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

clean and comfortable room with lots of windows

clean and comfortable room in a small hotel with a great location, however the breakfast was very light. If you are a senior be aware there is no elevator ( we were on the fourth floor) , also if you are over 6 feet watch your head !!!
Stayed 5 nights in Dec 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Sitakanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Rock Music non-stop to 3:30 AM
Stayed 4 nights in Nov 2024

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness
Free breakfast was nice. Shower was very small and the shower head would not stay in position.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siddharth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness
I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping. Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marsha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
Stayed 1 night in Sep 2024