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Hotel National

4.5 star property
Family-friendly 4.5-star hotel near Zermatt-Matterhorn Ski Paradise

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Hotel National

Photo gallery for Hotel National

Exterior
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Dinner served
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hotel National

Reviews
9.6

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Matterstrasse 39, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt–Sunnegga Funicular1 min walk
  • Popular LocationZermatt Gornergratbahn Station6 min walk
  • Popular LocationZermatt (QZB-Zermatt Train Station)6 min walk

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Matterhorn)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking, Ensuite

Deluxe Double Room, Non Smoking, Ensuite | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Non Smoking, Ensuite

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom, Mountain View

Deluxe Double Room, 1 Bedroom, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Matterhorn)

Suite (Matterhorn) | Living area | 42-inch flat-screen TV with digital channels, TV

Suite (Matterhorn)

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

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Wellness Hotel Alpenhof
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Breakfast included
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4.8 out of 5, Exceptional, (517)
The price is $432
per night
$458 total
includes taxes & fees
May 2 - May 3
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About the neighborhood

Zermatt

City center retreat .You'll be steps from Zermatt–Sunnegga Funicular and a 5-minute walk from Zermatt-Matterhorn Ski Paradise. Zermatt Visitor Center and Tour Monte Rosa are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 7 min walk
  • Matterhorn glacier paradise - 7 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • Golden India - 5 min walk
  • Grizzly's - 6 min walk
  • Vieux Valais - 6 min walk
  • Ristorante Pizzeria CasaMia - 7 min walk
  • CERVO après ski - 4 min walk

About this property

Hotel National

Family-friendly 4.5-star hotel near Zermatt-Matterhorn Ski Paradise
Hotel National offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. A children's pool, a fitness center, and a library are also featured at the luxury Hotel National.

This 4.5-star Zermatt hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel National offers 54 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National Hotel
Hotel National Zermatt
Hotel National Hotel Zermatt

Frequently asked questions

How close is Hotel National to the airport?

Hotel National is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel National?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Hotel National on Apr 19, 2024 start from $432.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel National have an airport shuttle?

Airport shuttle services are not available at Hotel National.

Does Hotel National offer free breakfast?

Hotel National does not offer free breakfast.

Is there a casino at Hotel National?

No, there is no casino at this hotel.

What time is check-in at Hotel National?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

Is there free parking at Hotel National?

Free parking is not available at this hotel.

Does Hotel National have a pool?

Hotel National features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hotel National have a restaurant?

Yes, there is a restaurant on site.

Does Hotel National have a spa?

This hotel has a spa, which features body scrubs, deep-tissue massages, and aromatherapy.

How close is Hotel National to downtown Zermatt?

Hotel National is 0.3 mi away from Zermatt.

Hotel National Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 99 reviews" "
Rating 8 - Good. 15 out of 99 reviews" "
Rating 6 - Okay. 3 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vassilios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Some Good Some Bad
Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Stayed 4 nights in Dec 2021

6/10 Okay

Shan, Longmeadow

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
Stayed 2 nights in May 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Stayed 2 nights in Jan 2021

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Literally across the street from the Sunegga lift. Hearty breakfast, ski storage and boot warmers in basement and fantastic spa (whirlpool and sauna) were perfect complement for skiing. Staff was very welcoming and gave us lots of advice on skiing and rentals. Room was spacious and balcony overlooking the Matterhorn was icing on the cake!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ski hotel
A very comfortable hotel with great service and an excellent breakfast buffet. Lovely view of the Matterhorn from our window in the mornings! The hotel is just steps away from a good ski rental shop (20% discount for hotel guests) and the Sunegga funicular.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old-fashioned property. Nice view of the Matterhorn.
Stayed 2 nights in Dec 2018

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019