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Hotel Romantica

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Front of property
Romantic Suite | 1 bedroom, down comforters, in-room safe, desk
Junior Suite | View from room
Lobby lounge
Romantic Suite | Living room | Flat-screen TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi

Explore the area

Map
Chrum 21, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

Room options

View all photos for Romantica Double Room

Romantica Double Room | 1 bedroom, down comforters, in-room safe, desk

Romantica Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, down comforters, in-room safe, desk

Comfort Single Room

  • 140 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite | 1 bedroom, down comforters, in-room safe, desk

Romantic Suite

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | 1 bedroom, down comforters, in-room safe, desk

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, down comforters, in-room safe, desk

Classic Double Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | 1 bedroom, down comforters, in-room safe, desk

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double Room

Cozy Double Room | 1 bedroom, down comforters, in-room safe, desk

Cozy Double Room

  • 139 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, in-room safe, desk

Junior Suite

  • 290 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Zermatt

City center stay.With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and St. Mauritius Church. Zermatt-Matterhorn Ski Paradise and Mountaineers Cemetery are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt - Furi - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 11 min walk - 0.6 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Romantica

3-star hotel near Zermatt-Matterhorn Ski Paradise
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and ski storage are also featured at Hotel Romantica.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Romantica offers 15 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

How close is Hotel Romantica to the airport?

Hotel Romantica is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Romantica have an airport shuttle?

Airport shuttle services are not available at Hotel Romantica.

Does Hotel Romantica offer free breakfast?

Hotel Romantica offers free buffet breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Romantica?

No, there is no casino at this hotel.

What time is check-in at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Romantica?

Free parking is not available at this hotel.

Does Hotel Romantica have a pool?

Hotel Romantica does not have a pool.

Does Hotel Romantica have a spa?

There are no spa services available at this hotel.

How close is Hotel Romantica to downtown Zermatt?

Hotel Romantica is 0.1 mi away from Zermatt.

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 244 out of 272 reviews
Rating 8 - Good. 25 out of 272 reviews
Rating 6 - Okay. 1 out of 272 reviews
Rating 4 - Poor. 1 out of 272 reviews
Rating 2 - Terrible. 1 out of 272 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline, Waitsfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and charming hotel a block away from the main street in town. Very peaceful and quiet in our room which was a suite w a balcony and views of the surrounding mountains. The bed was very comfortable and the furnishings were lovely. Michelle and Thor were a delight - they helped us w our transport into town, made us a reservation at a local restaurant and helped guide our hiking adventure. Breakfast was plentiful and tasty in a pretty breakfast room. We loved Hotel Romantica and highly recommend a stay there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

scott

Traveled with partner
Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary service and hospitality!

Hosts are incredible. Tor and Michelle made us feel very comfortable each and every step of our stay in Zermatt. Very convenient location. Beautiful and clean place to stay. Our room was very nice, clean with a great view from balcony. Breakfast was awesome. I would love to have some more vegetarian option for the hot breakfast (being a vegetarian) but still overall great breakfast and dinning area. Host picked us up and dropped us off at the Zermatt station which was super helpful as we were traveling with a child and 3 big luggage. We felt very comfortable. 10/10. Would highly recommend this place.
Breakfast
Breakfast
From outside
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia, Northfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and her husband were wonderful! Both very personable and attentive to every single aspect of my stay. Suggested things to do. Marked up a map of both the town and the mountains so I understood where to go and what to do. Having the breakfast buffet right down stairs was awesome and they both knew every single guests my name. I would definitely rebook!
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian, Houston

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an amazing property for many reasons. The hospitality was off the charts and very concierge. The breakfast was timely, beautifully presented, complete with many choices, and excellent quality. The rooms were modern and more spacious than others we had in Switzerland. The location is away from the night time partying. First-class treatment with a personal touch!
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Kondala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Stayed 3 nights in Jun 2024