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Hotel Romantica

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Exterior
Classic Double Room | View from room
Exterior
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Chrum 21, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, soundproofing

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Romantic Suite

Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down comforters, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Cozy Double Room

Cozy Double Room | Down comforters, in-room safe, desk, soundproofing

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, soundproofing

Junior Suite

  • Mountain view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Romantica Double Room

Romantica Double Room | Down comforters, in-room safe, desk, soundproofing

Romantica Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, in-room safe, desk, soundproofing

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Zermatt

City center stay.With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and St. Mauritius Church. Zermatt-Matterhorn Ski Paradise and Mountaineers Cemetery are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk

About this property

Hotel Romantica

3-star hotel near Zermatt-Matterhorn Ski Paradise
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and ski storage are also featured at Hotel Romantica.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Romantica offers 15 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
$231 nightly
The price is $250
Jun 9 - Jun 10
Total with taxes and fees
Alpenlodge

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica

Hotel Romantica Zermatt

Romantica Zermatt

Romantica Hotel Zermatt

Hotel Romantica Hotel

Hotel Romantica Zermatt

Hotel Romantica Hotel Zermatt

Frequently asked questions

Does Hotel Romantica have an airport shuttle?

Airport shuttle services are not available at Hotel Romantica.

Does Hotel Romantica offer free breakfast?

Hotel Romantica offers free buffet breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Romantica?

No, there is no casino at this hotel.

What time is check-in at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Romantica?

Free parking is not available at this hotel.

Does Hotel Romantica have a pool?

Hotel Romantica does not have a pool.

Does Hotel Romantica have a spa?

There are no spa services available at this hotel.

How close is Hotel Romantica to downtown Zermatt?

Hotel Romantica is 0.1 mi away from Zermatt.

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 270 out of 300 reviews
Rating 8 - Good. 27 out of 300 reviews
Rating 6 - Okay. 1 out of 300 reviews
Rating 4 - Poor. 1 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Megumi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was furnished in a lovely way, clean, cozy, with the perfect view of zermatt. All the staff are kind and welcoming.
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul, Sterling Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!
Stayed 3 nights in Dec 2025

10/10 Excellent

HELIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is highly recommend. From the moment we arrived and received a warm welcome from Michelle! She was so kind and gave us lots of advice about how to enjoy Zermatt and the Matterhorn Alps mountain. The place is unique, beautiful decorative! Our room was cozy, comfortable and it had a balcony with mountain view! Michelle’s friend Greig went a way beyond to please us and provide a delicious breakfast! They have a Brazilian coffee 😋The list goes on and on! So many great things about this place! Hope to come back there someday! 🇨🇭🙌🐕
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and delicious breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa, murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge, Bronxville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected Hotel Romantica for its convenient location and online reviews. Very pleased with our two night stay. The hotel is comfortable with everything you need and more. Upon checking in Thor greeted us and was most gracious! He shared recommendations and guided our stay. We felt as if we were staying at a bed & breakfast because of the friendly and welcoming service. Thank you Thor and to the entire staff for making our first visit to Zermatt most enjoyable!
From our balcony
From dining room
Entrance
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities
Very friendly staff great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite Swiss hotel

We loved this Swiss Chalet hotel in Zermatt. Thor and his wife were so helpful with everything during our stay and made us feel like family. The flowers on the property, the location and room were everything we expected from Switzerland.
Stayed 2 nights in Aug 2025

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem centrally placed to town

Great location centrally placed, can be noisy at night. Host are very friendly and make sure every day they help you plan your activity. Placed uphill from the Main Street centrally placed to all
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexandra, Any city

Liked: Staff & service, property conditions & facilities
Amazing hotel with beautiful decor in the heart of town. Nicest hosts in Thor and Michele
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robert Philadelphia

This hotel is in the center of Zermatt and is surrounded by a lovely garden. It is run by a second-generation family member, and she does an outstanding job. The hotel staff knows Zermatt very well and will help direct your stay. The hotel is spotless and has a classic mountain alpine feel and appearance. Would strongly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak highly enough of Romantica! The walk towards it already made me smile as it looked enchanting (like a Hansel and Gretel house) and then as soon as I got to the desk Thor was immediately radiating warmth and kindness and I ended up chatting to him for about half an hour before I even got checked in! He couldn’t have been more helpful and friendly, full of information and great stories and inspirations for my time in Zermatt, I was just very sad I was only staying for one night! The location is ideal; nice and central, but also quiet enough to sleep with no problems at all. I was a solo traveller and it catered perfectly for my needs, a good sized room with a single bed that felt larger than others I’d slept in in Switzerland - and then there was the breakfast! I filled my face at Breakfast in all of my previous stays in Switzerland to save money during the rest of the day, but I did it here because it was so tasty – I had about four pastries they were so delicious - and having missed “good” sausages for a while, the ones at Romantica hit the spot for sure! I can’t speak highly enough of the place - and the people. My go to when I come back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Romantica in Zermatt. The location is ideal—just steps from the main street, yet quiet and peaceful. The hotel was extremely clean and well maintained, and the owners were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. Breakfast was a highlight—fresh, delicious, and plentiful. A perfect start to each day! If you’re looking for a cozy, convenient, and well-run hotel in Zermatt, this is it. Highly recommend and would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned. Hotel looks like a Swiss postcard. Terrific lobby, very nice rooms, diverse continental and cooked breakfast, plus gorgeous garden!
Beautiful garden
Lobby set for my breakfast.
View from my balcony at back of hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one of a kind unique experience. The owner has had the property in the family for generations. Breakfast is amazing. The rooms are modern and clean. It is steps away from the center of town.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaquelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay – Like a Home Away from Home!

We had the most wonderful experience staying at this charming hotel. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The owner go above and beyond to make sure every guest feels at home, and it truly shows in every detail. The room Junior suite was spotless, cozy, and thoughtfully decorated, offering both comfort and a touch of local charm. The breakfast was a highlight—fresh, delicious. The location was also perfect, close to local attractions yet peaceful enough for a relaxing getaway. What truly sets this hotel apart is the personal touch. The staff treated us like family, offering great recommendations and ensuring we had everything we needed. If you’re looking for a place that combines comfort, authenticity, and outstanding service, this is it. We can’t wait to return!
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.
Stayed 4 nights in Jan 2025