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Hotel Ambiance

Property class: 3.5
3.5-star hotel near Sunnegga Ski Resort

Choose dates to view prices

Photo gallery for Hotel Ambiance

A balcony with wooden chairs and a view of snow-covered mountains and a prominent peak.
Property video
A cozy, dimly lit room with a wooden ceiling, plush seating, and a bar area.
A modern bedroom with a large bathtub, a bed with pillows, a bedside table with a bottle, and a TV on the wall.
A modern lounge area with a fireplace, seating, and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Riedstrasse 98, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi - Riffelberg
    ‪2 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, wooden wardrobe, two bedside tables with lamps, and a modern chandelier.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

A bedroom with a large window, wooden furniture, a ski rack, and a painting of a mountain landscape.

Deluxe Double Room, Mountain View (Matterhorn)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room, Mountain View (Matterhorn)

A modern hotel room with a large bed, a sofa, a desk, and a lamp.

Junior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Plus

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a wall-mounted light.

Single Room Plus

9.2 out of 10
Wonderful
(5 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite, 1 King Bed, Bathtub

A modern bedroom with a large bathtub, a bed with pillows, a bedside table with a bottle, and a TV on the wall.

Romantic Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppelzimmer XS

A hotel room with a bed, a desk with a laptop, a chair, a door, and a wall-mounted light.

Doppelzimmer XS

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

A hotel room with a large bed, bedside lamps, a dresser, a framed picture on the wall, and a door leading to a bathroom.

Standard Plus Double Room

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

In Zermatt .Stay at this Zermatt hotel and you'll be within 2 miles (3 km) of Sunnegga Ski Resort and 9 miles (15 km) of Gorner Ridge. Schwarzsee Lake and Matterhorn are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Hotel Post Zermatt - ‬7 min walk
  • ‪Brown Cow Pub - ‬7 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Harry's Ski Bar - ‬5 min walk

About this property

Hotel Ambiance

3.5-star hotel near Sunnegga Ski Resort
Hotel Ambiance offers its guests a hot tub and a sauna. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and a vending machine are also featured at Hotel Ambiance .

This 3.5-star Zermatt hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1950
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Ambiance offers 28 accommodations with safes and bathrobes. A pillow menu is available. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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5.0 out of 5, Exceptional, 35 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Books
  • Foosball table
  • Hot tub
  • Sauna
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • iPod dock
  • TV

Bedroom

  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:30 PM

Late check-in subject to availability

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 9:30 PM to 6:30 PM

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Pet fee: CHF 25 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Ambiance Zermatt

Hotel Ambiance

Hotel Ambiance Zermatt

Hotel Ambiance Superior Zermatt

Ambiance Superior Zermatt

Hotel Ambiance Superior

Ambiance Superior

Hotel Ambiance Hotel

Hotel Ambiance Zermatt

Hotel Ambiance Superior

Hotel Ambiance Hotel Zermatt

Frequently asked questions

How close is Hotel Ambiance to the airport?

Hotel Ambiance is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ambiance ?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Ambiance on Oct 11, 2026 start from $228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ambiance have an airport shuttle?

Airport shuttle services are not available at Hotel Ambiance .

Does Hotel Ambiance offer free breakfast?

Free breakfast isn’t provided at Hotel Ambiance , but buffet breakfast is offered for a fee of CHF 25 per person. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Ambiance ?

No, there is no casino at this hotel.

What time is check-in at Hotel Ambiance ?

Check-in start time: 4 PM; Check-in end time: 7:30 PM.

Is there free parking at Hotel Ambiance ?

Free parking is not available at this hotel.

Does Hotel Ambiance have a pool?

Hotel Ambiance does not have a pool.

Does Hotel Ambiance have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Hotel Ambiance to downtown Zermatt?

Hotel Ambiance is 0.2 mi away from Zermatt.

Hotel Ambiance Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 353 reviews
Rating 8 - Good. 102 out of 353 reviews
Rating 6 - Okay. 18 out of 353 reviews
Rating 4 - Poor. 9 out of 353 reviews
Rating 2 - Terrible. 3 out of 353 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ka Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staffs, great view, cozy room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experienced management able to recommend area!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Extraordinary view of the Matterhorn from our bed. The staff was friendly and helpful. The breakfast was very good. I would definitely recommend and return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Amazing service and wonderful location in Zermatt. Great amenities for the cost of the hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, and amazing balcony with a view. Unfortunately we had scaffolding outside, but they say it's only until June.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place! Very clean, close to everything, and the owners were the nicest people!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mingyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and extremely nice staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location not too far from the main strip. Great to have a hottub and their little bar open each day.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Francielen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean, tidy, comfortable bed, and had a great view of the matterhorn from the balcony. The location in the town was also very good for us. Would happily stay again.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
A short walk to the shuttle/ slopes and comfortable beds and nice hot tub
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities
All was good!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. We got in late and they left clear instructions and upgraded our room for free. They were so helpful and accommodating. The room was great. The hot tub and sauna were also amazing. The location was perfect. I absolutely recommend!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Staff were helpful and coffee was good. The spa downstairs was nice.. the whirlpool tub outside was only kept at 35 C so was a bit chilly.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and comfortable

Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view in town!

We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!
Stayed 3 nights in Apr 2025