In Zermatt .Within a 5-minute walk of the hotel, you'll find Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Furi Ski Area and Furi - Riffelberg are also within half a mile (1 km).
What's nearby
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
Zermatt - Furi - 1 min walk - 0.0 miles
Furi - Riffelberg - 1 min walk - 0.0 miles
Matterhorn Museum - 5 min walk - 0.3 miles
Zermatt-Furi Gondola - 6 min walk - 0.4 miles
Getting around
Zermatt Gornergratbahn Station - 12 min walk
Sion (SIR) - 75 min drive
Restaurants
Hotel Post Zermatt - 9 min walk
Brown Cow Pub - 9 min walk
Restaurant du Pont - 6 min walk
Old Zermatt - 4 min walk
Elsie Bar - 6 min walk
About this property
Hotel Firefly
Family-friendly 4.5-star hotel near Zermatt-Matterhorn Ski Paradise
Hotel Firefly offers its guests a full-service spa, an indoor pool, and a health club. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
A hot tub, a sauna, and a terrace are also featured at the luxury Hotel Firefly.
This 4.5-star Zermatt hotel is smoke free.
1 building
16 guestrooms or units
6 levels
Built in 2008
Cooked-to-order breakfast (free)
Poolside lounge chairs
Ski lift tickets
Ski equipment storage
Dry cleaning
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Game room or arcade
Pool or billiards table
Terrace
Garden
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Bar or lounge
Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Free cooked-to-order breakfast available daily 7:00 AM to noon
A bar/lounge
Things to do
Arcade/game room
Billiards/pool table
Foosball table
Full-service spa
Games
Health club
Hiking/biking trails
Hot tub
Indoor pool
Mountain biking
Piano
Rock climbing
Ropes course
Sauna
Ski passes
Ski storage
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Room amenities
Entertainment
DVD player
Flat-screen TV with digital channels
iPod dock
Netflix
Streaming services
Video game console
Video games
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Tempur-Pedic mattress
Bathroom
Bathrobes
Children's slippers
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Kitchen
Minibar
Oven
Paper towels
Refrigerator
Stovetop
Toaster
More
Heated floor
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Front desk (limited hours)
Pets
Pets: CHF 30.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CHF 30.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
We should mention
Pool access available from 7:00 AM to 9:00 PM.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Property is also known as
Firefly Hotel
Firefly Hotel Zermatt
Firefly Zermatt
Hotel Firefly Zermatt
Hotel Firefly Hotel
Hotel Firefly Zermatt
Hotel Firefly Hotel Zermatt
Frequently asked questions
How close is Hotel Firefly to the airport?
Hotel Firefly is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.
Does Hotel Firefly have an airport shuttle?
Airport shuttle services are not available at Hotel Firefly.
Does Hotel Firefly offer free breakfast?
Hotel Firefly offers free cooked-to-order breakfast every day from 7 AM to noon.
Is there a casino at Hotel Firefly?
No, there is no casino at this hotel.
What time is check-in at Hotel Firefly?
Check-in start time: 4:00 PM; Check-in end time: 10 PM.
Is there free parking at Hotel Firefly?
Free parking is not available at this hotel.
Does Hotel Firefly have a pool?
Hotel Firefly features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.