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Alpenhotel Fleurs de Zermatt

4-star property
Unterer Mattenweg 41, Zermatt, VS 1-855-201-7819

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2.0 out of 5
See all 1 Travelocity Reviews

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Hotel Description

4-star ski-in/ski-out hotel near Matterhorn Ski Paradise

In Zermatt

Within a 10-minute walk of the hotel, you'll find Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Matterhorn Museum and St. Mauritius Church are also within half a mile (1 km).

Full-service spa, health club

This smoke-free hotel features ski-in/ski-out access, a full-service spa, and a health club. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and free buffet breakfast each morning.

Free WiFi, flat-screen TVs

The 38 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include premium bedding, free bottled water, and hair dryers.

Classic Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$265* Per night/room Aug 1 - Aug 2

Standard Single Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Balcony, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Mountain View (Style)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony, Mountain View (Matterhorn)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Alpenhotel Fleurs de Zermatt ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alpenhotel Fleurs de Zermatt

Couples (1)
2 out of 5
Very nice hotel, good breakfast. Completely asinine rule of no drinking or eating in hotel room not brought up prior to check in. 500 Swiss franc fine for disobeying. Ridiculous. Why exactly is there a mini fridge in room?? Not being able to have a drink on balcony was disappointing. There was a good view, but you just get to sit there or be fined. Highly recommend finding a different hotel unless you’re ok with silly rules and large fines for breaking them(cameras everywhere).

Posted by on Jul 7, 2019

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About the Alpenhotel Fleurs de Zermatt

Location Unterer Mattenweg 41, Zermatt, VS 3920

Property Features

Alpenhotel Fleurs de Zermatt offers its guests a full-service spa, ski-in/ski-out access, and an indoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 388 square feet (36 square meters) and includes a conference center. An outdoor pool, a health club, and a sauna are also featured at the business-friendly Alpenhotel Fleurs de Zermatt. This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cointrin Intl. Airport (GVA) (234.1 km / 145.5 mi)
  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Matterhorn Lounge - Onsite bar.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby

Spa Services

Fleurs Vita has 2 treatment rooms. Services include hot stone massages, sports massages, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Reflexology
  • Sports massage
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 20 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpenhotel Fleurs Zermatt Hotel
  • Alpenhotel Fleurs Hotel
  • Alpenhotel Fleurs Zermatt
  • Alpenhotel Fleurs
  • Alpenhotel Fleurs de Zermatt Hotel
  • Alpenhotel Fleurs de Zermatt Zermatt
  • Alpenhotel Fleurs de Zermatt Hotel Zermatt

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.