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Alpenhotel Fleurs de Zermatt

4.0 star property
4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

Mountain retreat .Within 2 miles (3 km) of this Zermatt hotel, you'll find Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 17 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club, and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
4.5 out of 5, Wonderful, 310 reviews
$242 nightly
The price is $262
Apr 22 - Apr 23
Total with taxes and fees
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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

How close is Alpenhotel Fleurs de Zermatt to the airport?

Alpenhotel Fleurs de Zermatt is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on Apr 12, 2026 start from $243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alpenhotel Fleurs de Zermatt have an airport shuttle?

Airport shuttle services are not available at Alpenhotel Fleurs de Zermatt.

Does Alpenhotel Fleurs de Zermatt offer free breakfast?

Alpenhotel Fleurs de Zermatt offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Alpenhotel Fleurs de Zermatt?

No, there is no casino at this hotel.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

Is there free parking at Alpenhotel Fleurs de Zermatt?

Free parking is not available at this hotel.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt features an indoor pool and an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Alpenhotel Fleurs de Zermatt have a spa?

Yes, this hotel has a spa.

How close is Alpenhotel Fleurs de Zermatt to downtown Zermatt?

Alpenhotel Fleurs de Zermatt is 0.5 mi away from Zermatt.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 846 reviews
Rating 8 - Good. 159 out of 846 reviews
Rating 6 - Okay. 39 out of 846 reviews
Rating 4 - Poor. 16 out of 846 reviews
Rating 2 - Terrible. 15 out of 846 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

oyungerel

Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable stay. Totally recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Isabella

Fabulous
Stayed 2 nights in Dec 2025

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025

8/10 Good

Ramil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We received an upgrade and the room we got was spacious and had views of the Matterhorn. There was a spacious balcony as well. The room and bathroom was well appointed with a Nespresso coffee machine in the room. The included breakfast was nice with both cold and hot options. I would definitely stay here again.
Spacious room
View of Matterhorn and outdoor balcony
Stand-up shower
A soaking tub
Stayed 2 nights in Dec 2025

10/10 Excellent

Parneet

Stayed 2 nights in Dec 2025

10/10 Excellent

Neil John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

LEOPOLDO

Stayed 1 night in Oct 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Traver

Stayed 1 night in Oct 2025

10/10 Excellent

Sorin

Stayed 1 night in Oct 2025

10/10 Excellent

jaime alberto, Pembroke Pine

Liked: Cleanliness, staff & service, property conditions & facilities
I will comeback I have a great time awesome..
Stayed 1 night in Sep 2025

8/10 Good

Kathy

Matterhorn hikes.

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.
Chez Verony Burger
Stayed 2 nights in Sep 2025

8/10 Good

Sowoon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility must have been built not too long ago and everything was in prime condition. I would have given 5 stars only if the receptionist on that day of my arrival was not there. He was straight up rude to us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outstanding except for front desk guy

Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025

10/10 Excellent

Puneet, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Drew

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Muhammad, Bayonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Italo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a great location!

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Stayed 2 nights in Jul 2025

10/10 Excellent

Vannessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Stayed 1 night in Aug 2025

10/10 Excellent

FERNANDO, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025